I bought sandals, the quality is visible in the photo. Before that, I bought exactly the same ones, the sole cracked in the same way, handed them over before the expiration of the 30-day warranty and the money was returned. Now I wrote an application for a refund a few days after the expiration of the 30-day warranty, to which the store refused to return the money to me, indicating that if I hand over the shoes for examination and the seller's guilt is proved, only in this case the money will be returned to me. So, dear trader, on Monday I go to the trade department for a consultation, after which I will immediately hand over the shoes for examination, and after the examination you will return the money to me for both shoes and examination, be strong, I will squeeze all the juices out of you 🖕
It was 02.03.24. The administrator and the seller do not know their duties well. I wanted to return the shoes, but I had to wait a long time. There is a queue for the delivery of goods, and the administrator makes everyone wait for an hour. She behaves incorrectly. The seller does not know the law on consumer protection. It's not the first time they've been rude. Shoes are placed in the store any way. The price tags do not match what is on the shelf. It's hard to find something. The boxes are crumpled and torn. The store is small and cramped!
The disgusting quality of the shoes, the socks fell apart after a couple of days, and this is not the first time this has happened, and besides, just a terrible refund system! One consultant says one thing, another says another. Apparently, the system is designed so that someone forgets about it and does not return the money. Horror. I won't buy anything there anymore.