Everything is great but price of rooms are a bit higher. Could be 10 to 20% lower. Atleast they could include one boat ride with the room just as they give one complimentary flying theater. Also the shuttle service from harbor building to theater building is mostly not available we stayed 2 days & never saw & use the shuttle except we had to walk except reception says you will get it on these times & when we went there on such times they were nowhere to be found
The rooms are large and spacious. I recommend taking rooms with a terrace, offering a beautiful view of the city. Delicious and varied breakfasts. The accommodation includes the opportunity to visit the hammam and tickets for the flying theater. The theater is a 10-15-minute 3D film with the most popular views of different parts of Kazakhstan. You sit in chairs like on an amusement ride and watch a movie with various effects.
I would also like to mention the staff separately. They always helped, gave recommendations and advice and were extremely polite and friendly!!!
A local man-made landmark.
The part of the hotel is super, good rooms, excellent breakfasts, good service, everything is very friendly.
For some reason, the guides offer a tour of this complex. It is not very clear why, apparently, in order to extend a walk through historical sites (and they are really close, easy to walk) and add to the cost (buying tours around the city via the Internet turned out to be 2-3 times more expensive). Daily activities in the form of singing/dancing fountains and a boat show are beautiful, it is interesting to watch 1 time. Otherwise, it is a large shopping complex stretched along an artificial canal, the hotel is only one of the buildings. The proximity to the historical part and the large territory is a huge plus.