Kaplari-tur
May not be open
Luhansk, Sovietskaia vulytsia, 54
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Directions
Луганск
1.82 km
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11 reviews
January 25
Terrible carrier! Does not comply with the laws of the Russian Federation! We booked a ticket and paid for 17:00, arrived, it turns out we are not on the list!!!! They refuse to return the money! Rescheduled for 20:00! We are waiting for the result at the bus station for 3 hours. We were traveling with a dog, we bought a ticket for it separately and the carrier was warned, they clarified what the transportation requirements were: they only said a ticket, they took a blanket with them (a dog up to 35 cm). Although, according to the law, dogs up to 35 cm are transported without buying a ticket, well, OK, a ticket is a ticket. Upon boarding, the driver refused to transport a pet in the cabin, he said he would be lucky only as luggage!!!!!!! The result is 6 hours of wasted time, and they didn't leave! We will go to court, purely on principle!
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February 11, 2024
As always, any good undertaking spoils the human factor. We were traveling from Lugansk to Moscow, the bus from Stakhanov, new, clean, excellent seats, but at the first stop we were taken to some wilds where it was even scary to drink tea. The stalls are not clear, the toilet is terrible in general, neither take off your top clothes, nor close normally, toilet paper is on the cashier's table))))) Well, drivers, as always, take on too much in terms of educating passengers. Although it's probably their private bus.
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September 10, 2024
The boors of the operators speak as if they broke off the chain,
plus they gave us the wrong schedule, we took tickets, asked earlier, as a result, when we arrived at the station, there was no bus, it turns out that it goes in 4 hours. With all this, no one told us anything. I DO NOT RECOMMEND IT!
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