Капиталбанк
204 reviews
December 24, 2023
There are a lot of people as there was no time. The service is not very good. There are 5 operators and one cash register and a queue. But I must say that no one will be left without attention.
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1
June 5, 2022
If you want to be in the top ten, come at 7:00 and sign up through the bars at the guard, at 8:00 in the order of the recorded queue, he will give you a number, at 8:45 the bars will be opened. If you want to apply for a visa card, keep in mind that Visa Gold documents are often slipped in place of the necessary one, even if you decide that you will order platinum or Infiniti. If you decide to order an Uzcard, it is made at least a day. ATMs for accepting $ do not work (they have been broken for more than a month, and no one repairs them), and money cannot be routed through the cash register to Visa because it is necessary: confirmation that it was not stolen, an employment contract / contract; etc., which is very problematic. $ only for exchange into local currency and then only $100 bills. When applying for a foreign passport, the surname was not correctly copied from the Latin alphabet to the Latin alphabet, we had to issue a reissue at their expense, of course. There is air conditioning in the waiting room. I didn't find any queues at the ticket offices
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4
October 27, 2022
On October 27, 2022, getting through in the morning is not an option, and the queue of those who want to get a card is less than 90 people, those who are in line have created their own channel in the telegram, the link to it will be given by the one who is in line now, also at 7.30 or at 22.00 there are fees there you can answer questions faster and more conveniently than in the telegram.(I would leave a link here, but the review is blocked, the type is advertising)
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3
1
October 20, 2022
There are very long queues for cards for non-residents. I was 165 in line. In 4 days, I moved to 36th place. There is a chance that on the 5th day, I will be able to get a card. Only 20-25 people are served per day. I advise you to go to Tashkent, there are more branches there, and there are no queues, or small ones
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3
May 20
Very quickly. We helped you to issue a card and register in your personal account
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2
May 7
The most necessary bank, they get international cards) the service is excellent!
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December 25, 2023
Everything is convenient, well, a little mess people have not yet attracted to such establishments, the employees work well
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June 16, 2023
I really liked the efficiency of the work. In an hour, I managed to solve all the issues with opening an account and receiving a personal card. Now a customer of this bank.
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November 5, 2022
In comparison with other banks, this one is definitely good, there is an electronic queue, although there are always a lot of people. They will always prompt and advise you at the entrance
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April 25, 2023
There are no phone numbers for higher-level organizations. It is advisable to reduce the interest rate of dealer services for auto loans and the interest rate of the loan.
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January 23, 2023
There is a bit of an unusual crowd around the specialist who draws up the cards, but in general everything is prompt and competent
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December 31, 2022
There are benches to calmly wait for your turn. However, it is necessary to make your way to the cash desks for currency exchange and other operations. The electronic queue is not controlled here. As it is, the bank is at a good level.
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3
December 4, 2022
Bank service at the 2+ level, in order to receive a card from 9:00, you need to stand in line for 40-45 minutes, when issuing a card, which one is better to get, you will not receive any information from a bank employee. Therefore, I do not recommend this bank!
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1
2
January 30
Good service, a lot of amenities have been made for visitors and customers of the bank
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1
May 17, 2023
Fine, thanks to the employees (agreed) everything we wanted was done in 1 day, registration was done in 20 minutes at a nearby hotel for 100
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October 18, 2022
The service is disgusting. At kapitalbank, this is the only branch that really has a branch in Samarkand. The other two that exist are extremely limited functionality. Therefore, there are endless queues and a crush in this department. The queue must be occupied before the bank opens.
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1
November 7, 2022
The service is very good the waiting time is a maximum of half an hour the attitude towards customers is very good the staff is cheerful and friendly the ATM is always working
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2
2
July 26, 2022
There are a lot of people in the morning. Much less after lunch. There is a water cooler. There are upholstered sofas and decent benches. There is a toilet. And, of course, the friendly staff.
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1
April 28, 2022
Everything is great! You just need to take a queue through the Kapitalbank application. If you take a queue on the spot, you can wait in line all day. The staff knows their job! Probably the best bank in the city.
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2
June 27, 2022
There is a lot of queue all the time. The main queue is for opening a bank card and for receiving a money transfer. And so the service is good, the staff is polite
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3
May 6
The queues are very long, waiting for about 40-50 minutes
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1
September 22, 2023
I got a card made for just 1! An hour, still in shock! Served with pinfl and registration of course
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1
August 23, 2022
National and international cards can be obtained online through the orange application. The registration period is 5-6 days, but in the bank itself, after receiving an SMS on the phone, you will have to wait for your turn for a very long time!
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3
October 10, 2023
The queues are huge, at least an hour and a half is necessary to get a regular certificate
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July 30, 2022
The service is slow, the staff chatters on the phone during the service, and the guards are rude, the waiting room is hot and flies fly as if at a meat market. The working day starts at 9.00, but their staff is just starting to come to work at 9.00. I've been there twice, but I don't really like it.
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3
1
December 16, 2022
The poorest branch of Kapitalbank in Uzbekistan. Very, VERY slow service - you can sit out the whole day and not get in! It happens that there is no cash currency for exchange
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1
1
October 17, 2022
I've been standing in line all day. When they accepted the registration, the kuar code was not read. They told me to go redo it. And come up without waiting in line. I came the next day, they said we would not accept without waiting in line.
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2
September 22, 2023
The staff is nice and sociable, but the queue is long
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1
July 3, 2022
The operator's attitude towards customers is boorish, the coupon number was missed without explanation. It's only because of the professionalism of the consultant girl that I put a star. There are a lot of people, but the operators are barely working. I hope that the management will see the feedback and take measures to establish the customer service process.
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5
July 16, 2022
You gentlemen need to expand) You are very popular, in order to get to lunch, you have to take a queue from 7 in the morning! And so it's quite a normal department, better than many similar institutions in Russia)
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2
May 8, 2022
A distinctive feature of all local banks is slowness in operation. You take an electronic ticket and wait, but after a while the queue becomes alive. Forget about decency, it doesn't work here.
The addresses on the site are inaccurate. It is possible to get through only at night.
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5
1
September 14, 2023
A great bank. The best for me of all the ones I've used
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October 25, 2022
We wanted to open a card, but due to the influx of Russians, the queue lasts for several days. At the entrance, the girls explain everything pretty well. There is nothing more to add.
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1
June 24
Long queues. The girl gave me excellent advice.
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August 24, 2022
Polite operators, there was a long queue, but the operators try to serve customers as quickly as possible. The card registration took about 1 hour.
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1
February 5, 2022
I've been there several times. The staff is polite, it is very convenient that it is possible to take a room. And don't try to prove that it's your turn to come into the office. I work cash desks on 2 floors, which saves a lot of time in the bank. I just became a client recently, let's see how things go from here.
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2
2
April 10, 2023
Employees make their clients run from one office to another
They don't respect customers
There is no refinancing
The bank is a dirty mess everywhere
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4
July 4, 2022
The department is the largest, but there is such a mess - long queues, although there are coupons, it is not clear who is where and why. The ATM for withdrawing money from the mir card worked one day, the next day the money ran out. Half of the ATMs in front of the office are not functioning.
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4
September 18
A great bank
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July 19, 2023
A normal bank, the only drawback is that the opera hall is not very kazist right the beginning of the noughties
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May 11, 2022
The bank itself deserves more stars, but there are a lot of people in the branch, everything is very slow.
I had to go to get the card an hour before the opening and be the last to go that day
Exchange operations like in the 90s.
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2
1
December 23, 2023
Excellent bank everything is fast and affordable
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August 16
A good bank
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July 20, 2023
A bank of this level could use a bigger room and more literate employees
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1
April 7, 2023
It seems like a new modern bank, I put 2 stars for it, but the queues are terribly long, I don't want to appear there anymore
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1
February 27, 2023
To receive a transfer through the Moneygram system, a commission of 0.5% of the transfer amount is required……
The worst service I've ever seen
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3
1
March 20
The bank's working hours are from 9 to 17.00, it is not convenient, a person should be able to enter the bank after work
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1
April 21, 2023
Everything is great, just gorgeous and without queuing online
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1
2
November 26, 2022
All super helped without any problems
Consultant Marina, thank you very much
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3
1
May 23, 2023
The bank is good, but there are a lot of visitors.
We need to speed up the customer service process.
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3
1