I recently had the opportunity to visit Kapitalbank, and I must say that my experience has been mostly positive. One of the outstanding features of the bank is its efficient electronic queue system. This innovative approach significantly improves the customer experience by allowing me to register and take my place in the queue without having to physically wait. The system is easy to use and provides real-time updates on waiting times, which made my visit much more convenient.
The staff at Kapitalbank were professional and attentive, ensuring that all my banking needs were met on time. I liked how knowledgeable they were about their services, which made it easier for me to get answers to my questions.
However, there is one area where the situation can be improved: parking. During my visit, I found that the parking situation is quite difficult. The limited number of spaces made it difficult to find parking, especially during rush hours. If Kapitalbank can solve this problem — perhaps by expanding its parking facilities or offering alternative solutions — it will significantly enhance the overall customer experience.
Overall, I am very satisfied with the services provided by Kapitalbank. The electronic queue system is a real breakthrough for waiting time management, and with a little attention to the parking problem, this bank could take its service to a new level. I look forward to visiting it again!
It was like this, I wanted to issue a card, found out everything on the website, left a call. The operator called back and advised that it was possible to issue a Visa sum card, said that it would be ready within 30 minutes, in principle, I was glad I thought the banking service appeared in Andijan, and not figs I come to the bank, ask to issue a card and wait... In response, come back tomorrow or the day after tomorrow, then you will pick up the card. I explain the situation that is urgently needed, the employees are used to sitting and not fighting for the client and they are sitting. With a stony face. As a result, I did not have time to pick up the card and flew to another country for a long time. In beauty, if you need something urgently, I do not advise you to contact this bank
The electronic queue is courteous staff. Conveniently located. You can always find a parking place. Round-the-clock access to the ATM. I recommend this bank for both guests and residents of the city of Andijan.