Inadequate staff at the checkout. We were standing in line for a woman who worked in the turtle style. So also, when the queue finally reached us, she offered to stand in line at another cash register. I had to leave my purchases and leave.
+5 for style and atmosphere
-1 for prices that are 2-3 times higher than in foreign branches
-1 for the quality, 40k bed linen with stains, but they refuse to take it back