We had a rest from August 4 to 11. The hotel is excellent, I recommend it for a family holiday. The reception staff is polite, as in principle everywhere, special thanks to Adelina, it was nice to talk. The food is excellent, delicious, you definitely won't stay hungry, there are small queues for croissants and scrambled eggs, there are not enough tables at rush hour, the room is clean, they did wet cleaning almost every day, linen was changed 3 times, air conditioning, mini fridge, shower, but no shampoos. The sea is clean, warm, the entrance to the sea is pebbles, not very pleasant. I didn't really like the fact that they smoke on the beach, there should still be designated smoking areas for this, a beautiful pier, the hotel territory is large, there is a mini zoo, super animation, evening discos, foam disco,there is a pastry shop, delicious, 3 restaurants to choose from, we were in fish and Turkish, everything I liked it, there is a lot of food and delicious, the character is polite. Ice cream is free, but tasteless, and there is a fee. Water slides, large and small pools. Thank you for a great stay.
Positive:
- Amazing clean and warm sea;
- A sufficient number of sun beds by the sea;
- A beautiful pier that is beautifully illuminated at night;
- Fresh and fairly new rooms;
- Nice shady area. Not very big. But pleasant.
- Unobtrusive staff.
- Desserts in the pastry shop are better than anywhere else in the hotel. I advise you to eat them only there.
Minuses:
- The staff is indifferent. The reception does not know the animation schedule or where to find it. No place to find their iron, which is the only one for the whole hotel. A lot of everyday things pass by them.
- On the day of arrival, it turned out that there was no room for us. We have been on the road for 12 hours with a two-year-old child. We were placed in a room almost near the stage, next to the football field under the dining room. At night... and in the morning, instead of going to the sea, we moved.
- Towels are changed every 3 days. They are cleaned at different times. It is difficult to guess, so sometimes they were left without cleaning.
- Strange work schedules of everything. The zoo is open here from 9 to 15:30. Children's slides from 9:00 to 12:00 and from 13:30 to 15:30 (something like this). Beach towels are changed only on Wed, Fri and Sat from 15:30 to 17:00. And that's how everything works. If you come at the wrong time, it's either closed or you'll be told off. It's like I came here to study their schedules.
- The accommodation includes one dinner at the Ala Kart restaurant. There is Italian, fish and Turkish. The guide said that Italian and fish are being scolded. Let's go to Turkish. There were 2 adults and 2 children. They brought us a portion of stewed chicken liver and a bunch of strange snacks for all of us. The hungry children started to get hysterical. Dessert was asked to choose immediately. But they didn't bring it. They forgot. When we despaired of eating and asked for dessert, there was no longer any left in the assortment and they brought the same disgusting creme brulee. First, they brought us water. But they didn't give me glasses. They asked me to bring it 4 times so far. In general, it was not possible to eat. We packed up and went to the dining room. Finally ruined the mood and opinion about this hotel.
- In the room where we lived, the air conditioner hung exactly above the beds and blew on them. It was impossible to sleep without him. August. The air at night is +29. But I couldn't sleep well with Kondei in my head either.
- Water is not carried by numbers at all. If you forgot to bring it yourself, you'll have to drag yourself for water.
- Ice cream is given only 2 hours a day in one place. And it's disgusting. They sell everything else for money. All inclusive is just an illusion.
- Coffee in the dining room and everywhere is just terrible. Powdered shit. There is no good thing even for money.
- In general, they try to charge money for everything, for every sneeze.
- We will try to study the reviews carefully in the future and not get into this anymore.
The rest in Justiniano left a very pleasant impression for us. The absolute advantage is the huge, beautiful territory and cozy, comfortable rooms. Lots of greenery, bars, entertainment.
I would like to note the work of the staff separately. Very polite and friendly staff at the reception who will solve any of your questions. We would like to express our huge thanks to the charming and responsive Angela, who made our vacation more pleasant.
I was very pleased with the work of the animators. Funny, sociable and sincere guys. They work 24/7 and entertain vacationers 100%. I especially remember Yusuf and Nastya, who made us smile and always gave us positive emotions)
People with joint problems are advised to contact the spa at the hotel. Real professionals work there, for example, a massage therapist with experience Farhad, who reduced knee pain in a couple of sessions. Administrators Sultan and Angela are very attentive to customer requests and select suitable services.
The food at the hotel is delicious, but a little monotonous, so we highly recommend visiting the Italian, fish and Turkish a la carte restaurants at the hotel. Very tasty food, interesting presentation, great atmosphere. Each restaurant has wonderful guest relation staff, especially Angelina, who quickly and accurately booked our tables.
The sea is within walking distance, warm and comfortable. Clean beaches. The entrance may be heavy due to the stones, but there is a pier with a descent. There are a lot of sun beds, it's nice to sit on the shore.
In general, we were satisfied with our vacation at this hotel. The friendly atmosphere and wonderful people made it unforgettable. I want to return to such a place.