I applied for a debit card from Aynagul at this branch. The work was done efficiently and promptly. Aynagul is a great smart girl, thank her very much. Tatiana K.
The best choice, you have been served by this bank for more than 25 years, the managers are top-level specialists, Tatiana Chechelnitsyna, the head of the department is just politeness itself, sorry if you misspelled your last name
My company has been serviced by this bank for several years, the service is always excellent) special thanks to the employee Yulia P. For her promptness and help in solving emerging issues)
2 people work.The others are pretending.There is a queue at the cash register, 2 people work.And there are 4 cash desks.Well, when there are a lot of people, you can invite everyone to work.
The Wormwood is in the bank. The quality of public services is at a very high level.I would like to express my special gratitude to my sisters,who serve visitors, are very polite, respectful, and always ready to help.
The ATM at Al-Farabi 88 is in terrible condition, very dirty all the time, the dust is three-layered, the numbers are not visible on the screen. Is it really difficult to put everything in order? There are other normal ATMs nearby, if anything.
The service has become a little better than usual, as the staff has partially changed and finally added separate cash desks for legal entities. I am serviced by this bank myself, so the information is reliable. The relationship has also become better, the staff on the computers has also changed, almost all are new, it is not convenient every time you need to get used to the staff and the staff, respectively, should get used to us so that they remember their customers, the waiting time is probably lame everywhere, especially it is observed either at the beginning of the month, at the end of the month or after any a holiday or the beginning of the week after the weekend. There are problems with parking, since parking is shared with the mayor's office. I think they understood further what I mean so as not to write a lot. ☝️💁
I issued the card as a non-resident from the Russian Federation. Everything is very fast and polite. We immediately installed the application, prompted everything and activated the card.
K A T A S T R O F A ! ! !
This bank is for retired grandmothers, you have a lot of time, the clinic is closed for sanitation, the courts are for you, they will definitely help you spend half a day in line, then when servicing, in my case, closing the IP account, I was offered to leave the next day (I don't have any more cases and activities like going to the courts), because the system will show the closure of the map only the next day, the Paleolithic or Mesozoic smelled, but not like the 21st century! Although 20 minutes before that, I went to Forte Bank and there in 5-10 minutes they closed my card, account and cashed out the balance from the account ! ! !
THINK FOR YOURSELF,
DECIDE FOR YOURSELF ! ! !
The service is not special. And as a bank, there are many veiled ones that only later you find out that you were fooled. Carefully study the documents if you want to do something there
Everything is fine.
The staff is friendly, they are in the position of non-residents, they help.
You can open both a business account and an individual account.
Everything is done promptly, without delay
Here you can exchange tenge and open accounts for Russians (but you cannot withdraw money from the Russian Federation without a commission). The exchange rate is not profitable, but there is always a currency
The queue is not big if you reach the manager, the service is slow all the time running away to relatives, friends and everything possible, just not with the client, closing cards is more difficult than selling a BMW, opening cards similarly, I do not understand in the age of digital technology everything is so slow.
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Show business's response
Ольга
Level 9 Local Expert
August 8, 2023
Fast and courteous service, indoor air conditioning. Good location of the department.
The service of legal entities and speed are not compatible here from the word at all. An hour of waiting is not even the time. Servicing individuals- I took a ticket and went to the manager.
The guard helped with the receipt of the ticket, waited only a couple of minutes, the employee was polite and friendly, quickly performed the operation. Only good impressions remained.