I do not recommend it!!! There is no service, the manager in Astana deceived that the contract cannot be terminated and the money is not returned. We haven't called the call center yet, now we've been waiting for money for a month, we also can't get an answer from anyone when the money is sent! We regretted 1000 times that we contacted this company
This is the first time in my life I have come across such a terrible attitude. I am the injured party. The accident occurred on October 16. It's been more than 3 weeks!!! Until today, even an assessment of the damage has not been done. I have an absolutely incompetent manager Timurlan in touch with me, who cannot give a clear answer to my question. Give a clear answer WHEN WILL THE DAMAGE ASSESSMENT BE CARRIED OUT?!
The manager, especially the guys, are rude, the girls work without pleasure, I do not recommend the insurance company, while I touched the contract, I listened, I sympathize with those who encountered this company.
Ужасные оценщики. В оценку пишут что угодно кроме того что нужно. У меня поведена геометрия, куска лонжерона вообще нет, полотно метала от начала и до стакана отсутствует, а они на сварочные работы пишут 1380тг, при этом вписывая приборную панель которая целая. В конечном счёте за тотал выплатили чуть меньше 600к при рыночной стоимости авто 2кк. Оценщики не скрывая в офисе предлагали заплатить им чтобы они максимальную выплату сделали. Иду к независимому оценщику и в суд, пусть ещё судебные издержки оплачивают за такое отношение.
Inconvenient location, there is no Parking, I would like to find out something, I need to go through the whole city, the estimate is underestimated, a new car from the salon, estimated 3 times less than in the salon, the car is under warranty, in general lawlessness.
Awful. It's been awfully long. There are huge queues, and only 2-3 managers. First, wait half a day to write an application for an assessment. And then stand for another half a day to write an application for payment. Is the 21st century the digital age?No, you haven't...
You wait in line for 4 hours, you come at 8-50 the number was 24 it was time at 15 00 the queues are large, no one wants to work insurance 0 points people insure in Eurasia is much easier
Terrible queues .We went to get insurance after an accident, it was a nightmare. There are few managers, they are well done trying to help to the end, but there are only three of them and the queue lasts for several hours
Категорически не советую. Где берут цены, непонятно. Ровно половина от реальной стоимости ремонта. Время тянут. В дтп попали 30 августа. Акт оценки получили 18 ноября. Все это время машина естественно ждет ремонта. А что бы застраховать авто, достаточно нажать кнопку в приложении джусан банка. Просто наглый развод. Даже охота отказаться от услуг джусан банка.
Beautiful business center, some offices do not have Windows and it is difficult without ventilation
See original · Русский
buur007
Level 10 Local Expert
March 18, 2024
Who thinks to insure a car here, better go to the Eurasian one.
The assessment of the car from the salon for repair was underestimated by 2 times, I had to file a complaint against the culprit of the accident in order to recover the missing money for repair!!!
Отвратительная компания, однозначно не советую, при перерегистрации авто запросили пол стоимости нового полиса ужас. При возврате сказали скорее всего ничего ни кто не вернет