I liked the price and the staff. I went around a lot of optics stores. In another store, the choice fell on a significantly more expensive model. And even though I was not very constrained by the budget, the choice fell on the glasses from this store, because they were more suitable for convenience and visual. As a bespectacled person, I advise everyone to start first of all from convenience, because it is impractical to wear beautiful, expensive, but uncomfortable glasses all day long
A good salon, a large selection of frames. My son had glasses made in 2 days. We are very satisfied. Thank you.
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Мышикенка
Level 9 Local Expert
November 23
One of the places overrated by themselves. The prices are inadequately inflated, the quality is clearly suffering, marketing is on the top three, the service speed is on the top two. The work of an optometrist, when an aunt from the bazaar was let in from a clean place, but was not warned that the vocabulary and courtesy were different here. Repairs and warranty are not carried out, the call center is fake, branches in the city do not interact with each other. I do not advise you to contact, it is a complete slag
I visited several optics salons in Almaty, but it was this salon that distinguished itself with the best customer orientation and high-quality service.
I will visit a decent store, with excellent product presentation and advice from sellers about the product, but I had to come to the store three times to get a doctor's consultation and without result, i.e. each time they postponed it to the next day and hour and never got what they wanted, although the doctor's service was indicated when buying glasses!!! Non-mandatory staff!!!
Glasses at a reasonable price. The only thing is that the glass is covered with microcracks at hot temperatures in cars,
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Nursultan M.
Level 8 Local Expert
April 21, 2022
I ordered two pairs of glasses, it's already Tuesday and the glasses should be ready, but no one answers the calls, the chat is also silent.
I barely got through at 6 pm, they promised to find out the status and call back in a couple of minutes. Two hours have passed and they have already closed.
Class
By the way, they used to give you a case, but now the case is ordinary.
Upd.
Then, in principle, they apologized and delivered it home by courier