Joinme Asia
Directions
Alatau
1.28 km
Rozybakiyeva street
192 m
15 reviews
March 11
Very nice, very good thank you so much Guide for Joinme Asia. i love this company its not my first trip with joinme asia. I trust this company
March 11
02/23/25 we visited a tour of 4 locations, I was worried that we would get tired on the road, but the conditions were comfortable, a comfortable bus, a well-planned time and a very cool guide. Special thanks to our guide Anel, a very attentive and sweet girl, we told a lot of interesting facts about the area during the trip, a lot depends on the guide, so thank you for making our tour comfortable
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February 4
I do not recommend this travel agency, unfortunately we have had a negative experience.
I was in Kazakhstan for the first time, in Almaty for the first time.
I saw the offer "Horseback riding at the foot of Ile-Alatau" on the ticket.
I contacted the Joinme travel agency via WhatsApp on January 27 to clarify the details. But since it is non-local and there are no local bank cards,
it was more convenient to pay via a ticket rather than by transfer.
I paid for and booked 2 seats for Saturday, February 1st.
According to Vacap, they wrote down the full name, phone numbers and gave instructions on where to approach.
We arrived at the place in advance (parking at the circus). At about 7:55 a.m., we met 2 tourists from China, who also ordered through the Joinme travel agency.
The gathering was supposed to start at 8, at 8:15 departure.
The time is 8:15 a.m. There is no one there.
A minibus from another company arrived for the same tour. There was a hope that maybe we would be assigned there, but no.
The time is 8:30, I'm writing and calling WhatsApp to 2 numbers from a travel agency. Naturally, no one answers, since it's not business hours.
The girls from China had the number of a tour guide, who also did not answer the phone.
I call and write on Instagram, but no one answers.
We call directly - silence.
What to do, we wait in the cold until 9 and go to the office of the travel agency together.
At the office, we find out that they forgot about us, supposedly all the excursions have left, except for ours.
They offer to refund the money or choose another tour, since we simply won't have time for another tour, since we all flew out the next day, and after such an experience
, we didn't want to go on any tour with them at all.
I am very sorry for the wasted time.
This company responds quickly so that you book a tour, and then just ignore you.
I don't understand why 2gis has such a high rating. Maybe it was paid for.
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