Jana Post on the streetMakataeva 118, the best location in the big city of Almaty. The city center and at the same time in a quiet, peaceful street without unnecessary passers-by. It is easy to get there by buses in both directions, the stops are just nearby. I do not see any disadvantages, also in Jana Post the service of young people is fast and respectful. There are only solid advantages!
For the umpteenth time, the man working there is rude to my friend, who picks up my parcels, they force me to download the Jean post application, because there are qr codes, and they do not want to accept codes (alphanumeric) from Chinese marketplaces, according to which it is necessary to pick up the goods, and refer to some internal rules of the company, which the support has already denied (it's sooo hard to get through to her)
Inadequate branch employees are throwing themselves at my friend! Into a fight!!!!
1. What kind of “staff” do you have there?
2. Why is the application being imposed? I don't want to download it, it's not a marketplace, it's just mail. There are codes to receive from your partners, if these codes do not suit you, solve it with your partners, and do not force them to make life easier for your service customers!
3. Ask the employees - maybe they need a transfer to another place? Away from the customer service
Unfortunately, before this situation, I ordered more parcels and indicated this branch
!!!!In real time (right now) they said that they would not give parcels next time and in general, that I should order to another branch !!!!
WHAT IS THIS ALL ABOUT???
Don't you have enough people there at all?
There is always a practical queue. The guys are great, they give it out quickly. And goods from China began to be delivered quickly. Now it would be good if there were more points around the city
A friendly and efficient young man!!! The service is at the highest level. In addition, I helped to call a Yandex taxi...Good luck to you, THE THEME!!!