Very good hotel, good service , I had been with my falimy, room service is very good, a young man from Bangladesh, his name is Naim, always keep our room clean and give good service during our stay in hotel.
The hotel is just top! It is very beautiful and green, the service is like in the best luxury five, and everywhere - at the reception, in the restaurant, in bars, on the beaches, etc. The food is - there are no words - very tasty. A super system with a distribution that you can have lunch or dinner in different restaurants (like me, la carte, ordering from the menu), but also in the main restaurant the food was very tasty, desserts - I want to note separately, fuck off. The pastry chef at the hotel is very cool. The rooms are very well cleaned, there is absolutely nothing to complain about. A huge number of pools, there are always places on the beach, in general, the hotel exceeded all my expectations. If you go to the main building (Beach Hotel) or if you have a higher budget - to Palm Tree Court.
The Lake View building is not clear - it is very far from the sea and from most restaurants, of course shuttles run through the territory, but this is for an amateur.
In general, I liked the hotel very much, you can safely choose it.
I liked almost everything about the hotel. Very attentive staff, food, beach, room. Check-in ahead of time, attentive Sam at the reception explained all the nuances of the hotel. Shuttles to malls are convenient, you just need to be on time for them, and you must sign up. The room cleaner is a young guy, folded clothes and sorted my cosmetics - lipsticks to lipsticks, brushes to brushes, even I have never done this). The territory is large, green, clean. A la carte restaurants are good, you need to sign up for them in advance. I liked the Spanish, but especially the Italian on the top floor of the hotel with panoramic windows. My husband had a doctor, and the hotel itself provided dessert with a candle in the room, and at my request, the restaurant congratulated me with a beautiful cake and fireworks. It will be remembered for a long time).
Of the disadvantages: the distance of the hotel from the center; the cost of food and drinks in restaurants is very high, and there is no way to go out and buy something outside the hotel. We had enough HB food, as we left the hotel in the afternoon. Water is provided in the room for free.
The beautiful hotel enchants already at the entrance, the aromas of the east and the luxurious lobby, decorated with a fountain of orchids, will leave few people indifferent! 🌺🌺🌺 The staff is kinder and more smiling than you can find! Well done and I declare great respect to you!!!👍
... but how we were tricked with the laundry!!!! We tried to find out what the price for the laundry is waiting for us, but they waved us off, like we'll count it later. We have collected everything that is bad and handed it over to Layndry!!! We waited three days, and finally we got our things. We were amazed by the amount announced - we were presented with a check for 500 dirhams 🙈 (our almost 13,000 rubles). I want to warn everyone who will rest in this hotel from troubles of this kind (I take off the star for the laundry)
A luxury hotel with a huge territory. Excellent service , excellent selection of food and drinks . There are many swimming pools on the territory, there is a bird park, a stable, golf courses, a fitness room. A beautiful promenade along the yachts. I would like to thank the reception staff member Mohamed for the excellent service. I definitely recommend this hotel for a holiday.
A calm, quiet hotel, away from the hustle and bustle of the city. A good breakfast, there is active entertainment. Golf, micro zoo, squash, badminton, tennis, etc. The rooms are neat, clean, relatively fresh. Far from Atlantis, of course, but a cut above the local Hilton. In general, I can recommend it for a calm, measured rest. It is about an hour's drive from the airport to the hotel, by city taxi - 165 dirzams, about 4500 rubles.
A good hotel, far from the city, but an excellent large beach and several swimming pools, a golf course and large squares with a green lawn where children can run. Peacocks walk around the territory, there is an equestrian club. There are not many people, the staff is responsive, some speak Russian. A little more room size... and the hotel would have no equal!!!! Just A Delight. Thank you all for a great vacation
They were in April 2024. The food is excellent, the territory is huge, green, peacocks. Service without complaints, daily cleaning, clean. The beach is private, big, good. According to the numbers, we were put in a room on the ground floor, with a terrible view. Some kind of hoods or I do not know what it is, I will attach a photo. They asked to relocate, unfortunately, they did not relocate, allegedly there were no available rooms. At the same time, when it was raining and several rooms were flooded, I know for sure, the neighbors told me. The balcony, if you can call it a balcony, well, there's just nothing to do, since it's no fun to sit there and the view is ugly. Previously, we had a rest on the JA network, I really liked it. Now in the future, with the choice of room, you need to insist on the higher floor or the other side. It greatly spoiled the impression. My husband likes to sit on the balcony with tea and watch the sea, alas …
Although not new, but a pretty good hotel, more than 20 restaurants on site, a golf club, tennis, several swimming pools. We lived in a new building farthest from the sea, but buggies drive around the territory every 5-10 minutes, a small water park for children. In general, a good option for a family holiday, it is located far from the center, but there are free buses to the main shopping centers
A hotel with a great beach and a large territory.
The sea is clean and incredibly warm (October)
There are no complaints about the renovation of the hotel and the territory.
There are a couple of comments about the food and staff:
1. Apparently, there are a lot of Indians in management, so there are a lot of employees from India too. Not everyone knows English well and not everyone is friendly (they look reproachfully at pool bars)
We were delighted and completely satisfied with everything! A chic hotel - great staff! Nice area and beach . Sometimes there were algae . But it didn 't spoil our impression .
We would definitely come back again with the whole family
The silence and privacy on the resort is wonderful!
The private beach is super. There are a lot of free sun beds and space in the sea
The place is great, I will definitely come back. The food is varied , the territory is huge , the staff is friendly , the beach is within walking distance , there is enough entertainment. I especially recommend it to families with children, there is everything on site for them.
A wonderful hotel to relax in! Large well-maintained territory. Great beach. There are many swimming pools on the territory. Not far from the center of Dubai. Free shuttles run to three shopping malls. A very diverse diet.
A chic 5* hotel! Large green area, nice private beach, clean sea. There are 5 pools of different depths on the territory, you can take beach towels everywhere, there are plenty of sun beds. Several restaurants, not all had time to visit. The food is very tasty. A buffet with a wonderful assortment, everyone will find food to taste. Large spacious room with a balcony-terrace where there is an umbrella and sun beds. Buggies ply the territory. The hotel provides a free shuttle service to three malls. The rooms are cleaned twice a day, the cleanest bed linen and towels. There are golf courses, tennis courts, a gym. Peacocks are walking around the territory. He dreams of coming back here again. The rest turned out to be just fabulous.
Excellent hotel, large territory, cozy rooms, each room has a balcony, many swimming pools, almost every one has a bar, a lot of activities, you can play tennis, football, volleyball for free. The food is a dump of the head, there is everything: seafood, cheeses, nuts, fruits, a bunch of desserts. They ate so much that they could not walk.
Alcohol - depends on the bartenders.
We were in the ala kart restaurant - it's expensive and the food is the same as in the buffet restaurant. Not worth it.
I didn't like the sea either, in July it was in algae, an unfinished palm tree spoils the view.
All the hotel staff are very smiling and always ready to help, buggies drive around the territory, you can have dinner at a nearby hotel.
Little water is brought to the room - in this heat, 0.5 per person per day is very little.
Alcohol is normal. It is very difficult to figure out what is included in your ol inclusive. There were always enough sun beds for everyone, except on Saturdays, when, apparently, the locals come. There is no animation, but it's fine as it is. It's a long way to the city, 40 minutes - an hour by taxi.
The territory is very well maintained, well-groomed and beautiful. Excellent horses live on the territory of the hotel, you can ride. The most beautiful peacocks really walk around the territory.
In general, I liked everything, there are no questions about the hotel, but rest in the emirates itself is not for everyone, there is a desert around, it's boring.
Great hotel! Located in the Emirates - Dubai. A large golf course, lakes, its own private beach.There are courts for playing lawn tennis. There are three hotels on the territory. Two of them are located on the coast. The third is 500 m near the lakes. Many thanks to the chef of one of the restaurants. It was very tasty. Impressions of the hotel: great!!!
The air conditioner did not turn off when the balcony was opened, in general there were problems with it, coffee was waited for once for breakfast for a long time, there were few Russian-speaking staff. These are all disadvantages, otherwise an excellent hotel, nice and clean rooms, friendly staff, a good beach, although there are algae, free buses to 3 Dubai shopping malls. There are many restaurants to choose from, almost all are free, if you have food included, the only free drinks are available only in all inclusive. The hotel is old, especially compared to the new one on the territory, but it is better to take it closer to the sea, but less modern, than to stomp 10 minutes to it every time. In short, the hotel is good, but there is something to work on.
It's a great hotel, we didn't have time to go everywhere in 10 days, see everything and try everything. The staff is good, the food is delicious, the beach is clean, it's cool with children in general, there is a kids club and a water park
We've been with a three-year-old a couple of times. We liked everything, but it was a seal vacation, according to the age of the main vacationer) . Clean, polite, delicious, well-groomed green territory... there are opportunities for outdoor activities on the territory, but keep in mind that in fact three hotels are located at a distance from the city.
A good hotel in all respects.
A beautiful area, a paradise for golf lovers.
The food is monotonous, but generally at a decent level.
Great beach and entry into the water.
The hotel is excellent, the staff is friendly, courteous. The room is always clean and tidy. There is no pandemonium on the beach. The water is clear and transparent. The food is varied and delicious. Only one person speaks Russian from the staff. There are 4-5 free Russian TV channels in the room. Two bottles of free drinking water are put in the room for two at once. Lack. It is necessary to constantly additionally order by phone, or take from the staff engaged in cleaning on the floor. Buying water, as well as buying coffee in a hotel is expensive. For amateurs and professionals, it is better to buy alcohol in advance in duty free. The hotel is far from the main shopping centers and from the metro. To get there is either a taxi or a free transfer from the hotel to the three main shopping centers.
Gorgeous: clean, delicious and calm. The staff is very attentive and friendly. Cleaning 2 times a day. Who needs unrestrained fun - not here. The children have enough. It will be boring for adults who want to hum. Among the disadvantages: at the rate of breakfast - lunch /dinner - all drinks except morning coffee are paid
We rested at the hotel in September. We were satisfied with the trip to the hotel. The territory is very large, you can visit the territory of other hotels of this chain. We took an all-inclusive tour, there are no complaints about food, there is a choice. The only caveat, the dishes do not change. In 7 days, in principle, I did not get tired of food. It is convenient to move around the territory, golf carts drive, if you live in the palm building, then you can call a golf car to the room. The territory is really large, sometimes they used such a function, since it was very hot at this time of the year. With regard to the beach, the beach is sandy, there are a huge number of sunbeds, there are always free ones, towels are given out on the beach. The sea is disgusting, but this is generally to be expected in this place, it is very shallow, algae swim (not just everything in them, but there are), crabs have been noticed a couple of times. Be prepared for the view, you will not see the sea as such, there will be a piece of a bulk palm tree in front of you, on which an unfinished overpass is located, and the port will be visible on the right (almost all the time it was like in a fog, so it did not particularly catch your eye). There are several pools on the territory, almost all with a depth of 1.2 meters, but there is also a deep one, 2 + meters, with a beautiful view, you can take good photos in it. Each pool has a bar, you can take both non-alcoholic and alcoholic drinks. Strong alcohol is good. There is Wi-Fi throughout the territory. It works great, fast, there have never been any problems with it. The contingent is mainly Germans, of retirement age. There were few Russians. There weren't many families with children either, so it was quite calm. Regarding the number. The rooms are nice, clean, not broken, the furniture is relatively fresh (we were in the palm tree building). They are cleaned every day, the only thing that seemed that they did not change the bed linen for 7 days. Water is brought daily for 3 bottles of 1.5 liters. There is a kettle, a coffee machine (tea and capsules are also available). You can order room service for a fee. The air conditioning is always weakly turned on in the room, so it was always fresh in it.
Of the minuses:
Russian Russian is not spoken by the staff, and many people speak English poorly and sometimes it was quite difficult to understand them (the reception staff does not have such problems, so you will understand them for sure), there is one employee at the reception who speaks Russian, but it felt like he still did not quite understand. In this regard, I think that we could not use half of the functionality of our tariff, because we simply could not find out from anyone normally (my English level is not high). The brochures that are given are not entirely informative. But still the staff is good-natured. One night there was a problem with the fire alarm, it turned on by itself, the problem was solved in about 20 minutes, in the morning they apologized in the form of a box of chocolates and a bottle of wine.
I didn't like that everywhere they offer to indicate the room number and sign the receipt for food and drinks, they explain this by saying that it is necessary for reporting. There was a little tension because of this, but everything went well when leaving no extras. there were no payments. You can always check the bill through the menu in your room's TV.
If you are going shopping, then this hotel is quite far from the city. It takes about an hour to get to the center, 20 minutes to the nearest mall (but it's so-so, shabby). Free buses run from the hotel, you can find out the time at the reception and it is better to book a bus there in advance.
A lot of locals come to rest from Fri-Sun, there is a fuss and noise.
Also be careful when booking a plane ticket for departure home, your fare will end exactly at 12 p.m. and at 12 p.m. you will need to check out of the room and you will not be able to use the fare services accordingly. Perhaps you can extend it for an additional fee, but you need to find out at the reception.
In general, if you are looking for a place for a lazy holiday, then this hotel will perfectly cope with this, there are no annoying animations and other noise. There is a great opportunity to stay on the sun beds, where no one will be around and enjoy the sun.
A nice, comfortable hotel. Pleasant and executive staff. Good service and a selection of restaurants. The restaurants have a la carte, delicious dishes. The buffet is not bad, but without any special frills. The rooms have a tea area, replenished daily. It's far from the city, but the hotel is more suitable for a beach holiday, so as not to go anywhere)))
We had a rest at the end of September. The sea is wonderful. The food in the hotels is great. Only on the beach by the pool, the guys are a little late with drinks. The hotel is good, the territory is huge.
Excellent hotel, service. Large rooms. The nuance is that the view from the window can both please and upset. In the daytime, it is not very interesting to watch the port on the horizon. But at night it is very beautiful and not scary)))
A wonderful hotel! A spacious clean beach, a huge well-groomed territory where peacocks walk. The room cleaning is good, the only negative is there is no sound insulation at all. The food is very diverse, several restaurants, special thanks for the desserts, they are delicious in restaurant 81! Responsive, polite staff, thanks to Firdavs, he is the only one who speaks and understands Russian perfectly and helped in solving any issue.
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Level 3 Local Expert
July 29
The hotel is large, the territory is large, well-groomed, the beach is large, there was a feeling that there were few people, a lot of free sun beds, the restaurant is always free. A quiet, peaceful hotel. There is no animation, only aqua aerobics at 11.00. Once a DJ girl performed by the pool and on the saxophone. And in the evenings at the Vasco de gama restaurant. The food is delicious, in abundance, but there are not enough sea products, there were no shrimps, mussels, oysters. The restaurant next to the beach has a shrimp salad and a very tasty burger. For breakfast, poached eggs, cheese with mold, buratta, etc. The rooms were cleaned every day, towels and bed linen were changed. My husband had a birthday and we had a wedding anniversary, a nice compliment from the hotel were cakes in the room. I liked the hotel. I recommend.
This is a great hotel! Attentive staff, delicious European cuisine, excellent modern rooms after renovation, for kids there is a water park, a swimming pool, zoos, etc. A huge territory, golf courses.
We were at the hotel in November, during the velvet season. Insanely delicious breakfasts, clean hotel, spacious rooms, the sea is very warm, the sand is white, cold. The staff is very friendly, and discos for young people were held in the evenings. A very nice hotel. I recommend it!
The hotel is not bad, but a little outdated.. The view from the beach to the unfinished palm tree is so-so ((I can note the excellent food - delicious breakfasts and dinners) the staff at the reception are ungracious, especially the Russian-speaking girl.. she showed with all her appearance that she did not want to answer any questions and help the guests (excellent territory, there is a place to walk. In general, there are two advantages: the territory and food. Everything else is a three.
A great hotel with excellent sound insulation, stunning grounds and friendly staff. A clean, wide beach with white sand, huge soft towels that do not need to be carried anywhere, everything is done by beachboys. You can get to the beach by buggy, or walk along the golf course, admire the peacocks, look at the horse farm, visit the animals in the mini zoo. Excellent room service and, in general, services: transfer to large malls, Spanish and Italian restaurants, tennis courts, cafes with swings on the beach... A lot of interesting things)
Favorite hotel in Jabal Ali.. not, in general, probably the most favorite hotel.
There is a nuance, if you hang out on the beach or you are with children, then definitely here, a water park (really fun, especially when it's dark), a bunch of restaurants and bars, yachts, palm trees, golf. the breakfast is very good, the food in the cafe is 5 out of 5. There are no shops or anything nearby.. except the hotel grounds. but it is not necessary. clothes, shoes, etc. are sold inside, if anything. The prices correspond to the quality))
About the nuance... if you need to work or you are about a quiet vacation, you can try the neighboring Lake View. For interest, I changed the room for the night via the internal network (they gave me a large room, no extra charges, like not at sea and so cheaper). There are bigger rooms, fresher in design, everything shines)). And there's silence.. people are sitting in laptops and there are no wild parties. So, the hotels work as one, from lake view to the beach in two minutes - they will take you by golf cart, they come right away.
I recommend it! Thanks to Navid and Dilshani if they are reading this here!)
A chic hotel . We are returning here for the second time in a year . Everything is perfect : food , service , a huge territory , golf , a zoo , the opportunity to visit restaurants throughout the territory . I am pleased with the free shuttle to 3 shopping centers . On the beach area, an umbrella will be offered and a towel will be laid. There is live music in restaurants.
+ Large territory, clean small rooms, beach, no animation (which is + for me), good gym
- not delicious food with Indian notes
- one person at the reception is Russian-speaking, does not work every day, there is not even a booklet in Russian, provided that half of the hotel's visitors are Russian-speaking (the remaining 50℅ are English, French and Germans)
- boring and expensive, nowhere to go, a trip in jeeps, kebabs in the desert, a new city with skyscrapers, for me so very amateur
-the most important minus is desalinated water (terribly not tasty), you can only drink Evian and San Pelegrin (700 rubles per bottle, dry wine but. from 8000 rubles)
Service -0, excellent kitchen and cleaning. The kids club is super. But everything was delayed, there was no money to change at the hotel, they brought a check for the amount for dinner and said they had to sign, dinner was included. The receipt was no different from the receipt for drinks. I never understood this system. At the reception, everything is very slow, as if they are seeing a computer for the first time. The feeling that I owed them did not leave me. The territory is large and beautiful. The room is tired, there are traces of glasses on the table that are not washed. The cards are constantly demagnetized, sometimes I had to go down to the reception three times. But I was in good company, so I enjoyed my vacation.
The territory is large. Everything is beautiful. The staff are very polite, friendly, nice people. But, we got a room with a view of the roof of the lower floor, it was unpleasant to go out on the balcony. This is the only negative. The food was delicious.
A small hotel, a green area in the middle of the desert. Private beach, golf course, stable.. there are two lakes on the territory, you can safely run 3-4 km and immediately into the sea ... good cuisine, rather European, there is no abundance of seafood, but the meat is great ... there is a swimming pool, there will be a second one soon.. far from the center, but if there is a car, it's not a problem
Great hotel! Rooms, service, breakfasts - everything is above praise!! We are very happy with our stay (although we are discerning tourists and have seen many luxury hotels)
The hotel has deteriorated, the British have occupied, the brazen occupy other people's sunbeds on the beach, the food is relatively normal, but compared to others, the choice is small.The territory is excellent.The sea with the dumping of Palm Trees has become not very good, the industrial zone in one word.The rooms are small, but enough for two.The staff is poorly trained, especially at the reception, some interns do not know and do not know how to use the software.
I will definitely not go anymore.
Excellent hotel, excellent cuisine, service corresponds to 5 stars, but the main thing is the views of the sea, yachts, swimming pools and a huge green area. Everywhere you can get a buggy without problems, to huge shops - free shuttles. Plus- activities for children and a kids' club. There is a Russian-speaking staff.
There is a lot, a lot of space - the beach, pools, golf, horses. It's far from the city, but here, it seems, everything has been done so that you don't want to leave. I've been traveling for half a day, but I really want to come back for a little longer!
The large territory of the hotel, spacious comfortable rooms, restaurants. Tennis courts, swimming pools, sandy beach: all this will make your vacation unforgettable.
I really liked the hotel! Yes, it is not located in the city center, far from the shops, but this has its advantages. The territory is large, well-groomed, lots of greenery. Excellent service, the food is just super! The hotel itself is not new, but at the same time it is very clean, serviced.
- Free transfer to the city center to 3 central shopping centers.
- A small, but quite good gym.
- Billiards
- Stable
- Water Park
- 5 clean heated swimming pools
- Own clean beach with white sand
- Children's Club 5*
- Sports animation (yoga, aqua aerobics)
- Many cafes and restaurants on site
Separately, I would like to note the orientation of the hotel to environmental friendliness.
The hotel has a wide range of sports activities: horse riding, golf, badminton, tennis, wakeboard, yachting, shooting range, falconry, etc., has its own small zoo, beautiful green area. 15 min drive from the city, but it's worth it
Were in April 2023. The hotel is beautiful, new, high noise insulation, excellent food, polite staff, service at the level, water daily in the room, bathrobes, slippers, change on demand, the territory is generally like a garden, peacocks, roe deer live, but: they do not clean the sea from algae, so it is simply impossible to swim! This is a big minus of the hotel.