A perfectly decorated place, only the taste of the dishes leaves much to be desired. I especially remember the Chinese noodles with spicy chicken. There was no chicken, small pieces of tendons and bones.
In short, the bill already indicates 10% service, only about 12,800 tenge (10% service is included), gave 15,000 in cash, and the waiter asks to bring more change? I say yes, and he immediately became not quite like that. I'm surprised that the restaurant forces the customer.do I have to pay for the service again, is it not enough to take 10% in the total bill??? Is it necessary to have extra tea, too????
Moreover, the customer has the right not to pay for the service at all without warning
In 2021, the Committee for Consumer Protection of the Ministry of Trade and Integration of the Republic of Kazakhstan stated that according to GOST 30389-2013 institution (restaurant, cafe and so on) can't charge extra for the service. Why is this action illegal?
"Because in cafes and restaurants, the provision of waiter services to consumers is a prerequisite for such a category of catering facilities. Restaurateurs provide catering services, which include the service process. Thus, charging a separate service fee refers to conditions that violate or infringe on the rights of consumers
. Charging a percentage for service is illegal if the consumer has not been notified about it in advance. In such a situation, the consumer has the right to refuse to pay an additional percentage for the service.
Horror, the mood has completely deteriorated!!
Everything was fine until they asked to wrap a shrimp salad with them, in which the last shrimp, as it turned out later, disappeared without a trace, as a result of which the salad owner was extremely annoyed!
A great place, the duck is very tasty, the delivery is not very fast, I will explain why: the table was booked in advance in the afternoon, the girl accepted the reservation, said that we wanted to taste the duck, the reservation was confirmed and that's it, when we arrived it turned out that we had to make an advance payment and the girl had to inform us about it by phone at the time of booking (actually only for this reason minus 1 star), I had to wait 1 hour, but the salads were served quickly and very tasty. A varied menu, excellent morse. So if you want to eat duck, please specify the prepayment in advance when booking.
The food is super bombastic. The most powerful dish is pike perch in sweet and sour sauce.
The pumps are as good as ever. The beer is delicious, the salads are spicy. The service is good and fast.
The average check is about 8-9.000 per person.
I recommend going with a company, as the portions are large and everyone can try all the dishes.
The best Chinese restaurant not only in Almaty, but also in Kazakhstan, always delicious and high-quality, service, serving, comfort of stay, variety of menu, branded duck - all for 5 points
The restaurant is just great. Everything is at the highest level, the pitch. We took 10 dishes for 10 people and this is the right decision. We tried EVERYTHING!!!! very tasty
A mediocre establishment, the kitchen is so-so: for a C grade. A big plus is a detached building, there are fewer problems with parking than other restaurants
A good Chinese restaurant. The chefs are Chinese. It is better to order a Peking duck in advance.
The restaurant itself has 4 floors. On the first cafe, above the restaurant. The inside is clean and without pathos. On the 4th floor there is a wonderful terrace with mountain views. Shashkina is not a noisy street, so the terrace is cozy and beautiful. The restaurant is not cheap, but the portions are large and the dishes are really delicious. I recommend.
A very good place, the restaurant itself is beautiful, the atmosphere is on the level, the interior is stylized.In the kitchen, everything is very good, the variety of dishes is very good, the prices are far from affordable for the level of Chinese cuisine.