I would like to note the good, well-coordinated work of the entire enterprise team at all stages. My order was not large in volume, but it was urgent. Several organizations refused to do it for me in a short time. Izomat's manager Mikhail got into my problem, promptly placed an order and put it into operation. At the appointed time (even a little earlier), the order was completed, thank you very much. Separately, I want to write about the good organization of work during the release of goods. A couple of years ago, I picked up the goods at another similar company, the quest was still the same, and even on a very hot day. The Isomat has everything thought out, the navigator points correctly, there are large signs on the road, there are no problems with parking. The girls quickly write out documents, promptly launch them for download, upload them quickly, check them out and release them. At no stage did I have to wait. Thank you very much, it was nice to see good service. Good luck and prosperity to your company.
I ordered a metal filing for a house + a bathhouse. The metal profile and Isomat tendered, the latter won. Manager Mikhail is also well done, always in touch, answers all questions, where to get cheaper metal, explains why, where it is better to get more expensive - also gives an argument with which I agree. 4 days after the signing of the contract, the roofers said that they had made a little mistake in size and the hem needed to be 20mm longer. The order was already on the line and was being processed. But the changes were quickly made and I received the right order a few days later. I am very grateful that everything worked out. If metal is needed in the future, I will contact Isomat! I recommend the company to consider if you need something from the metal products they produce. Of the minuses, the road to the warehouse is of course very bad, solid pits after asphalt, I haven't seen this for a long time.
Manager Dmitry does not delve into the essence of the order at all, does not call back, does not help solve any issues, does not try to find a solution. The order hung in the air for a week, as a result it turned out that I was to blame. The order was not made, the time was spent, although it is not the first time I have applied for many years and there were no questions before.
I ordered a metal tile with a complete set. Excellent work, the best specialists in their field. Manager Natalia gave competent advice and helped to understand the subtleties. We helped to make measurements, organized delivery. The timing was even faster than promised. The quality of the material is excellent. I definitely recommend it.
The order was individual, not a warehouse item. It was executed very quickly and at the highest quality. Thank you for such work and attitude towards customers.
Excellent production organization! I have ordered materials from them more than 5 times. I covered the roof of the house, put up a fence from the profile of their production - I was satisfied.
Once there was a need to cover the roof of the canopy, there was a long queue in the Isomat, I bought a roof from competitors - I was extremely dissatisfied. After 2 years, i.e. in September 2023, he returned to cooperation with Isomat. Real quality.
Quickly! Very polite! Everything is to the point. Comprehensive answers to questions. The quality of the profiled flooring, including the thickness of the metal, corresponds to the declared. The warehouse has friendly service, fast and convenient loading!
Good afternoon, having received your products, the metal roof tiles were defective, and contacting the sales manager, unpleasant problems arose with the replacement, the manager said (literally) it's okay to drive a nail in place of rust, (it's good that they advised not to attach a bow to the place of marriage), you really need to order a lot more from you, because we live nearby, but we need to think about it......
Отличная компания, знакомство началось с тогос того, что на одной фирме где несколько раз покупал до этого, сказали, что загрузить товар в микроавтобус невозможно и никто не будет этим заниматься, так как вариантов с доставкой у меня не было, пришлось искать другого продавца. Вышло очень даже удачно, по некоторым позициям цена оказалась даже дешевле, отношение к клиентам на высоте, не только у менеджера, но и у работников склада, что надо сказать редкость. Сделали всё аккуратно, быстро и без всяких проблем с погрузкой. Огромное спасибо ребятам.
Я привередливый клиент, но по всем пунктам ребята молодцы, итак цена - ниже не нашел,сроки изготовления - выполнены, доставка- все хорошо упаковано - пачка стянута лентами и завернута пузырчатой плёнкой, при этом отдельно за упаковку денег не брали
Отличная компания ! Все соответствует цене и качеству. Заказы исполняються быстро. Продукция упаковываеться хорошо. Менеджеры быстро обрабатывают заказы!!!
The guys work operatively. We ordered a metal profile for the roof. They were brought before the agreed deadlines. I was surprised by the warranty sheet, which specifically specifies the period for each position. Everything is at the highest level and the prices are pleasant. I recommend. Thank you.
Очень доволен работой компании. Заказ оформлен очень быстро и своевременно исполнен. Особенно заслуживает поощрения со стороны руководства Ваша сотрудник Екатерина Вацлавовна, которая оперативно оформила заказ и решила вопрос доставки. Водитель Владимир также оказался на высоте. Выражаю искреннюю благодарность.
A message that the order is ready is not appropriate, because this finished product will be delivered to you next week no earlier than Wednesday. Payment BY ERIP is not convenient, it is desirable to have an EPOS, so it is shorter and it is visible to whom and how much. The contract had to be begged, the contract price for delivery at the finish line was increased, in general, everything is bad..
Искал профлист, трубу и металлоштакет на комбинированный забор. Много мест обзвонил. Знакомый подказал изомат строй, т.к. свое производство и по качеству не плохая продукция. Ну, в общем я остался доволен. Вежливо, доброжелательно с учетом всех моих пожеланий, начиная от оформления заказа, оплаты и до доставки прямо к порогу... Особая благодарность Анастасии!
The order was completed on time, convenient notification via messenger, I picked it up myself in Free payment and registration in one window, the staff is polite, I will contact you again
Что касаемо выполнения заказа — все отлично: быстро, информативно, помощь в погрузке. Минус один – подъездная дорога в кошмарном состоянии, хотя это, наверное, не вина компании.
Обращались в компанию дважды и знакомым советуем.Все на высшем уровне.Работали с Анастасией,остались довольны.От всей души желаем компании процветанию.
Цены адекватные, заказ выполнен очень быстро, качеством работ доволен
Show business's response
andriankar
Level 13 Local Expert
August 21, 2023
Очень доволен работой кампании. Сроки, цена, оперативность. Начал делать заказ в понедельник, а в пятницу уже черепица была выгружена у меня возле дома. Отдельно хочется выразить благодарность менеджеру Наталье.
Качественно изготавливают изделия, производство в привольном. Для гостей кофе аппарат стоит возле касс. Забрать можно товар и самому и оплатить доставку. Брал забор, отличная полимера.
2
Show business's response
А
Александр С.
Level 3 Local Expert
October 13, 2023
Excellent service from receiving orders to the release of the product. Vacation time and warehouse location, for individuals, is somewhat inconvenient.
Очень хорошие специалисты. Все подскажут как нужно и где можно с экономить. И была царапина. Момент спорный, их брак или мои работники. Они приехали, посмотрели, не стали спорить и поменяли конёк.