I thank the ITMIX team-pleasant staff, customer orientation at the highest level.
Thanks to the girl who took the order, who explained everything clearly and clearly.
Special THANKS to Master Artyom for the work done.
Excellent service! It's not the first time I've said goodbye. The guys know their job.
The battery was replaced without error on the iPhone 12 Pro. Not only did they take their time and did not call back (the battery was replaced for almost a week), but they also made a poor-quality replacement. After 6 months of use, the battery cable was torn out. The battery was glued to the phone case with 4 pathetic pieces of double-sided tape.
I also attach a photo of the miracle of the new battery "original quality". I wonder what happened in the process of soldering the chip to a new battery, but the contact on the battery is simply torn off and barbarously filled with solder snot. Also, during the recent re-replacement of the battery, the specialists of the N service center noticed that the phone was assembled using a black sealant. I had to spend enough time to peel off the carelessly applied sealant from under the phone screen. Why it was impossible to apply a sealed standard sizing is unclear. As a result, repeated repairs after poorly performed battery replacement.
I thank the ITMIX team for their fast (within 3 hours) and high-quality work. We applied to replace the screen of the SAMSUNG A52 smartphone. Special thanks to the girl who took the order, who explained everything clearly and clearly.
I am extremely dissatisfied with this service on the Crown!
I gave the laptop to repair the charger connector, there were no complaints about the speed of the laptop at all throughout my entire operation, I took the laptop away with a bunch of problems !!!
The speakers began to crack, although there had never been such a problem, the duration of work generally went to zero, it took more than 10 minutes to open the word document, Grooming used to take up to 15 seconds.
I really want to cry, I gave away a good working laptop, but I got something at the exit!
I highly recommend not to give your equipment to this service!!!
I came to sell a laptop, initially they negotiated a ridiculous price tag of 50p over the phone. For general understanding, the laptop had a problem with the monitor and keys. Everything else is working. They started haggling on the spot and dropped the price tag to 30p. It's hot outside, here and now I have nowhere to go, I would still have to look for a place to sell, I gave it to them with a smile on my face. A decent 1 star.
I express my heartfelt
I would like to express my heartfelt gratitude to the ITMix team for the laptop repair work done professionally, at the highest level. My decision to contact you was the right one, the staff, with their attention and support, left no doubt about the correctness of the choice. The company's specialists found the best solution to the problem, promptly eliminating it. May your professionalism and attentive attitude please your customers and bring you financial satisfaction. Thank you for a job well done, I express my deep respect and heartfelt appreciation!
A wonderful workshop. They took the phone; diagnosed it for free; went to a meeting, reducing the repair time from five to two days. Everything is very wonderful.
I contacted the service center, since the breakdown was non-standard and moreover, additional problems were revealed during the repair process, which the master was able to solve quickly and efficiently. The spare parts were quickly selected, and the work was done quickly and efficiently. I recommend.
I gave the laptop for repair, cleaning and replacement of thermal paste
We agreed that I would be able to pick it up in a day, and the cleaning was done on the same day, and I took it away on the same day
Excellent service, excellent staff, I advise you
The service is excellent, but so far there are no seats in the large room for customers, and there are queues, and considerable ones. There is also no table to uncover, print out the brought equipment.
I also decided to share a review about this service center. I have been to various service centers in Brest before, including the Garant SC on Komsomolskaya, I have been advised many times. If we compare it, then this is heaven and earth. I came there, they were busy with the problem for it is unclear how long, but they did not solve my problems, and they only made it worse: breaking the legs under the processor and even tearing off part. Because of this, I had to buy another fee, and this is additional unplanned expenses due to the negligence of the center's employees. After replacing the board, the story with the computer repeated itself again, deciding not to go to them anymore, I came across another service center in the city - ITMIX service. The reviews satisfied me and I decided to check for myself, as it turned out everything was not in vain. Listing the advantages of the service, it is worth noting the following: the pick-up point (all employees have badges and T-shirts, which once again proves the seriousness of the service); polite employees (my order was accepted by manager Yuri), he politely and competently approached the issue, thank him very much; masters who really have qualifications, etc
The reason was found immediately and solved it quickly enough, after that the computer worked for a long time. But it so happened that the defect was repeated again. Coming the second time, I was also served and assured that they would find out everything 100%.
The master constantly kept in touch with me, both on the phone and in messengers. They previously said that the repair would take three days, but later they called me back and said that the PC needed in-depth diagnostics.
Today I received an answer - Master Mikhail reported problems on the processor and also on RAM. The master explained everything to me in detail, and after consulting with another master (Sergey) from the same service, they closed my problems.
The circumstances, of course, are not pleasant.
The conclusion is this: it is better to trust professionals than to build a computer yourself, because it is unlikely to lead to anything good.
The story is connected with the new Am5 socket and new AMD processors. I am grateful to the service for really identifying the problem, and not leaving it as it is, telling me solutions and nuances in my question.
In the future, I will only contact this service, as I left only positive emotions and showed the level.
The repair was carried out in a fairly short time, the work was done efficiently and for a good price! Even the missing bolts on the laptop case were added. I'm glad that the ChipSet was closed that day)
Сдавал телефон на замену модуля, по цене ремонт оказался самый приятный по городу! Но не в всегда вопрос в цене, отношения персонала тоже очень приятное и понятное. Сдал с самого утра в субботу, сказали что скорее всего в воскресенье будет готов но мастер позвонил уже в этот же день и сказал что все отлично, при этом сделали ещё бесплатную диагностику. В общем остался очень доволен, молодцы ребята! Хотел добавить что накручивают отзывы скидкой при покупки аксессуаров, но при этом отзывы реально правдивые, по этому не думайте что все куплено!
I was satisfied with the work of this service center .There was a phone breakdown .The problem was quickly and efficiently identified and fixed .The service is at the highest level .I recommend it to everyone
Excellent service! I gave the broken phone (display) on Sunday morning, it was already repaired by lunch) Everything is clear and prompt! Thank you ! ! I will definitely contact you in the future if necessary)
Excellent service. We made the phone quickly and efficiently. In the morning I brought the phone, and in the evening I already took it away. Pleasant employees, explain everything in an accessible way. I will come again.
I gave a robot vacuum cleaner for repair, which is more than 5 years old. The model is rare, there was a need to change three parts that had to be ordered abroad. I had to wait 4 months for the reason that the ordered parts did not arrive (they got lost and got stuck on the way, I had to order again). An employee called me every two weeks and told me the situation. As a result, everything turned out! The repair is of high quality, the service is at a high level. There was not even a negative aftertaste from waiting. Master Mikhail. Thanks!
крутой сервис, качественная работа, отремонтировали ноутбук в кротчайшие сроки перед отъездом за границу, подстроились под мои планы, спасибо вам)
Особенно хочу отметить крутого парня по имени Денис, очень тактичный и веселый
Была проблема с дисплеем на телефоне, разбился в результате удара. После анализа цен в разных мастерских, здесь оказалось ремонт самым дешевым. Радует что работали в выходной день. Дали телефон в субботу, вечером телефон уже был готов. Никаких проблем, царапин не сделали. Все сделали качественно, дешево и быстро. Рекомендую всем !
Обожаю этих ребят! Ремонтирую ноута только у них. Всегда быстро, качественно и по адекватной цене. Чувствуется, что люди любят свою работу и делают ее с душой
I did not like the work of the master , did not correctly explain the problems , did something completely different from what I said .I don't recommend it
There are no words, only emotions! This is how you can describe the work done by these guys.
I came running late, almost at the time of closing, apologized. The guys treated me with understanding, very carefully pasted the protective glass on the iPhone, clearly answered all my questions. Thanks!
Everything is fast and clear. We cleaned the laptop, repaired the cooling system, brought it to order and replaced the battery. The old spare parts were returned with a laptop.
Очень вежливые работники, особенно менеджер Никита, хороший парень, добрые глаза, помог настроить вайбер моему слабовидящему отцу. Рекомендую всем
3
Ри Чун
Level 3 Local Expert
March 30
Good day! I contacted the service with the problem of the charging connector in the smart redmi laptop 5. I was pleased with the speed of diagnosis (free of charge), the quality of the work performed (the master also changed the camera module with a bonus - special thanks!), the competence and professionalism of the employees at the acceptance and delivery of repaired equipment! Thank you very much!
Обращалась два раза по поводу ремонта телефона. Ребята вежливые и профессиональные. Всегда работа выполнялась оперативно и качественно. Супругу ремонтировали ноутбук. Тоже доволен. Сервис рекомендую.
I came with my safety glass on my mobile phone, they didn't stick it on. I need to buy from them. If not available, they will not be pasted accordingly. Sadness(((
IT Mix — Отличный сервис с квалифицированным персоналом!!! 🔧 Мне нужна была чистка ноутбука с заменой термопасты. 💻 Аппарат быстро приняли и сразу назвали точные сроки. Проконсультировали по цене обслуживания. Всё вышло очень быстро и круто! Сервис располагается в самом центре города Бреста, что достаточно удобно. ☀️ Всем советую именно этот сервис! 5+ огромное спасибо ✅
Добрый день! Отличный сервис , и отзывчивый персонал. Оброщался к ним не первый раз, оперативно решают все вопросы. Не дорого и самое главное качественно. Рекомендую.
Работой сервиса очень довольна. Обслуживание на высоте. Ребята быстро и качественно устранили неисправность в наушниках. При необходимости буду обращаться.
Телефон перестал заряжаться. Пришла, отдал телефон. Ребята сказали, что скорее всего потребуется замена платы в нижней части телефона. Выдали временную замену на время ремонта. Через час позвонили, сказали, что замена не потребовалась, почистили окисленый вход для зарядки, телефон можно забирать.Если с телефоном ещё что-то случится, пойду только к ним. Отличный сервис.