Istv Internet Service Provider Tashkent
78 reviews
September 10, 2023
It’s not an internet company, it’s a joke
5
1
January 23
I'll write as it is, the speed was 20\20, although I charged for 180 thousand, the equipment arrived, it was in December, everything was checked, then they said that someone there had connected to the same tariff and found out that he had the same problem, they explained that it was on this tariff that such a software bug occurred, after the shift tariffs in January, the speed decreased even worse. But they tried to persuade me to switch to the HomeOptical 100 mb tariff, supposedly the speed is normal there. I refused. But at the moment, I'm finding out that they had such problems back in 2022, imagine how many years they've been lying to people? Yeah, it's a shame, of course, I'm really sorry that I got involved. Disgusting provider!
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May 12, 2024
I have been using the so-called Internet for almost a year. The quality of the Internet is nothing to worry about. In the evenings, the Internet disappears for several hours, it happens during the day too, but I only know this on weekends. I come home from work, I can't help but socialize. you can't sit in the networks to watch TV, since the TV is configured for sharing, which is powered by the Internet. I called the call center 1000 times, they don't pick up the phone, I leave a request through the TG bot. They come to fix it, it works fine for a couple of days, and then everything repeats again! Terrible provider!!!
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6
1
November 22, 2024
The support service is just disgusting, the Internet is the worst in Uzbekistan, although I'm a diva in the city center is consistently turned off for several hours every evening. If you come here, it means that you have already encountered this terrible company and I am very sorry for you
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4
1
December 2, 2024
The worst Internet provider in Uzbekistan
If you don't believe it, use it for 1 month and you will find out what the slowest and most responsible tech support on the planet is
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4
1
December 31, 2024
The Internet is just terrible, I don't advise anyone to connect it. For the second year on New Year's Eve, they turn off the Internet on purpose, probably so that people don't watch TV.
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3
September 5, 2024
I've been using it for 2-3 months
Just the worst provider of all that I have used, those who have been on the internet for over 3+ months, how do you use it?
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3
1
July 20, 2023
A disgusting provider, they use it out of desperation. A complete lack of customer orientation, tech support is rude and comes up with various excuses.
With a tariff of 180 thousand, the speed to Europe is about 10-20 Mbit.
Support deceives those, they feed them with expectations and promises, it is not accepted to call them back, they do not recalculate even taking into account downtime of 2 days, there is no Internet for 2 days, there are no specialists on duty, there are not enough installers, the work schedule is from 9 to 18.
The contract is written in a fraudulent way, according to which they can do nothing at all for 48 hours and not fix the Internet for you, of course there will be no recalculation.
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16
1
March 2, 2024
There is such a master Denis Gasparov and Ilya Gribanov are the best masters
Internet 10/10
Top Provider
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2
8
January 2, 2024
Maybe there are worse providers, but I haven't seen them yet, the quality of the Internet is far from the first place, and not even in the middle, the most interesting thing is that they are not responsible for the download speed
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7
1
October 13, 2023
Terrible provider, tech support is generally darkness, they are taken from the street or what? Every time the excuses are for children. Although, with such an attitude towards customers, it is not surprising that the operators are exactly the same as the owners of istv
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9
1
August 11, 2023
Why are you withdrawing money, but there is no Internet??? Your Call center does not pick up the phone, I call 100 times, and in response there is silence. All the idlers need to be dispersed, they probably arranged a tea party, but they don't care about the customers.
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11
1
May 15, 2023
Indeed, the most disgusting cable TV service company, they are not responsible for the quality of the display, the subscription fee is higher than in advertising when signing the contract. When a malfunction is reported, the dispatcher refuses to accept it by setting a prepayment condition. I will change the company as soon as possible
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4
1
December 30, 2022
The Internet is terrible. 90% of the time, it either doesn't work at all, or it works at an unacceptable speed. If possible, do not connect here. Although, if you are bored and like to tickle your nerves...
I add it after 2 weeks. Everything was fixed for me. We've been working on it for almost a month. But now everything is working as it should.
If it had been like that right away, I would have put five. Well, as it is, I put it on average
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4
November 13, 2022
The worst idiotic Internet in the world is worse than even cometa. The operators are rude. The Internet is not working. When you call the operators and tell them about it, restart the router for 5 minutes in response. Even after that, the visa wizard does not work in response. The application is 20 thousand then more for services. They only know that they can knock money out of people. Shame on you. Let your company go bankrupt. Let them figure it out so that everything. May my money be returned to you as a curse. I hate this company.
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7
March 8, 2023
It may not work for several days, and all the support service will tell you (if it answers) is that you need to wait a little longer. Zero customer orientation, an insufficiently convenient personal account. I do not recommend using the services of this provider
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7
January 25, 2023
Do you want to have problems with the Internet? Connect the Istv . The speed jumps , I connected a more expensive tariff , and it didn 't help . The support service works whenever it wants. What saved me was that I moved.
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5
May 13, 2023
The lowest maintenance. Clients are treated with disrespect and show indifference. It is difficult to make a payment. It is impossible to reach them. Everywhere and everywhere they have "NOT", that is, negatively.
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4
March 8, 2023
There has been no Internet for more than three days, no telegram, phone, Instagram are being answered anywhere. They delete the comments of outraged people - one silence. total disregard of complaints and customers. It was only on 08.03 that the congratulations were posted - some kind of mockery. The most disgusting service. I will look for another provider like others.
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5
April 17, 2024
Terrible service, it feels like I came to the operator's house
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3
1
January 16
The worst provider of Internet and cable services in the country.
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January 12, 2023
I've never seen the Internet worse. There is no speed, the router settings are constantly flying off, at least once a month some kind of accident occurs. In the photo, the router is in the usual non-working mode)) I do not recommend it to anyone! Even to the enemies))
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5
November 30, 2022
In 14 years of using the Internet and having been a client of providers Cron Telecom, Ars-Inform, Evo, TPS, SharqStream, Uzonline, FreeLink, I have not met more hypocritical and unprofessional liars than istv.
Look - The tariff is for 130 thousand- they claim a speed of 100/25, but in fact they give out 15/10. The tariff for 180 thousand is instead of 100/50
The speed is 20/10. But if you choose their extremely unprofitable tariff with a megabyte payment instead of their fraudulent loans, then the speed jumps to a stable 100mbps! Miracles!
Communication with the support service (a separate topic - they do not pick up the phone for days and give advice and excuses in a serious tone designed for people with a lack of intelligence) and numerous calls from their specialists had zero effect.
The only point of using this so-called istv "provider" is the lack of alternatives. This is the first time I have encountered such a systemic deception. Even the adsl uzonline in the early years had poor quality for many, but at least it did not engage in such brazen deception.
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14
March 23, 2024
I can't even find the words if you want to waste money, connect
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3
1
December 27, 2022
You 'll burn in hell . The operators are not picking up the phone. The Internet is running at a bad speed and then it goes down. Now I couldn't get through to anyone. I don't know what to do.
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5
March 8, 2023
Do not connect to this company. Customer focus is at zero. The quality of the services is terrible. It's a pity that you can't put 0 stars.
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5
March 8, 2023
The Internet was turned off 5 times a day, it is impossible to use it at all!!! I paid to sit without the Internet, I don't recommend it to anyone, but you can't get through to the call center.
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6
June 9, 2022
Terrible service.The adjuster came and set it up.The Internet went after him.the reason is the lack of light on the equipment.the light was out all day, apparently the Internet did not come
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7
1
December 16, 2024
Junk
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1
1
January 17, 2023
The worst thing is the Internet provider deceives you for how many days, you don't pick up the phone, you don't connect, it's better to connect another one tomorrow.
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4
1
December 15, 2022
Something is constantly happening. It doesn't work normally. It is disabled for 3.4 days. They don't take the call or the phone is turned off altogether.
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4
November 22, 2023
Only television from istv can be worse than the Internet from istv
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3
1
March 13, 2022
Low internet speed. The Internet is constantly falling off. Tech. Support constantly resets the port and asks you to turn off the router for 5 minutes. I noticed that the Internet is constantly falling off in the rain. Tims freezes during the conversation. 100 MB speed limit. Most likely old equipment.
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4
2
November 25, 2022
Terrible provider, no declared speeds, cheaters, went to Uzonline gpon, everything honestly works fine here.
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3
November 15, 2022
The speed is much lower than stated, even on the most expensive tariffs. I can't get through..
It doesn't work very well at night. Everything is terrible!!
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4
July 22, 2023
The most substandard, the operator does not respond, without responsible
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2
1
January 4, 2024
The best provider in the world
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2
1
July 16, 2023
The operator categorically does not pick up the phone, the speed does not go out at all, although I pay 100,000 every month
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4
October 14, 2022
There is no Internet for the second day... The call center is dead, they are not responding! Service 0. I will change the provider.
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5
August 2, 2021
Sharashkin's office! I left a request to connect! We agreed 3 times that they would arrive on Sunday! Neither came nor even thought it necessary to call to warn! The service is at zero! Operators communicate like cattle! It feels like the staff was recruited at Mardikor bazaar!
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7
2
May 20, 2021
Umumman bomiidi Man 1450000sum oyiga tuliyman of legal entities lekin har kuni kechkurun uchirib kuyadi va 6 kundan take Internet ishlamiidi application berganimgayam 6 Kun boldi phone kilins eternal zaint shorter musr
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5
2
August 26, 2022
Okay great thanks a lot for the help
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2
7
March 8, 2023
Internet outages, do not answer calls for the second day
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4
October 22, 2022
The speed is much lower than stated, even on the most expensive tariffs.
I can't get through..
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5
July 10, 2023
The Internet is not the best
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4
April 23, 2020
ISTV.as a customer who uses the Internet service, I'll be honest.
I pay 99k monthly, the provided speed is 12mb /s. 1mb/ s is enough to download and watch videos from 100mb of weight, up to 2500mb.but I don't even get 1mb/s of speed from this company.I called their service for two days in a row, but...I have not heard any specific answers or solutions to the problems.they say the opposite, if the fault is not in them, then I will have to pay an indefinite amount for the call, in fact.What is this???they promised to solve the problem, but all the promises are the same.There are no changes.the problem has not been solved.the operator says there is a website ISTV.uz that means I can check the speed they provide there.they say that all 12 MB/s are there. / out of the blue they think that I am such a stupid guy)))...at least when checking according to the principle, max,4.05MB/s.I'm fucked up.I double-checked it the next day. 0.74kb/s and that's it.ostensibly, the ISTV portal does not work with third-party applications such as Yandex, Google, YouTube, etc., etc. + to this case, they say the blame for this whole problem lies with (coronavirus), of course it's ridiculous.now quarantine is to blame for everything, but alas, I cannot agree with quarantine and file a complaint and discontent.I have a question: - why mob.The UZMOBILE Internet works and maintains communication with these third-party applications.moreover, the speed of up to 1mb/s max is enough!!!the Internet is just flying.and the waffle just sat down in my kv, and it's sitting there, it doesn't want to roll out my 99k.in general, I do not recommend ISTV to you.If you don't want to make yourself nervous, don't take any chances.choose something else. Since you will not receive 12 MB/s from ISTV 100%!!! What is this, what is the other, they have the same promises. To connect, I do not ADVISE!!!
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16
2
September 3, 2022
Why aren't you answering your phone? The Internet does not work for a day, we call, there is no answer.
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5
June 21, 2023
You pay a 200/50 tariff. It gives a maximum of 10/5. The call center assures that everything is fine, in fact not
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5
December 9, 2020
The worst Internet provider in Uzbekistan and probably in the world. Neither the speed nor the quality of the Internet, for a free connection to digital television they are forced to buy a tuner, and after termination of the contract they demand to return the tuner, in general, be vigilant before concluding a service agreement with ISTV
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14
3
June 24, 2021
these operators, I told them that my Wi-Fi does not work, and they said that it will work now for 10 minutes, and I have been calling the center for an hour, but they do not take the phone.
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10
2