I've always stayed here and it was somehow no problem! But today the old Russian admin knocked me out simply by the fact that she only has 4 beds for 16,000 and a junior suite for 16,000, or is she missing 16,000 to get a settlement?! Do they have two buildings and neither has a single room or a double room? I won't believe it! The lights in the buildings were off! There were 3 cars in the yard! I immediately remembered the moment in the winter of 23 or 22 years, I was deceived by saying that there was no single room and settled in a double room, I left the hotel in the morning and did not see a soul! It's very cold in winter, it's clear that no one will stay there for sure! In general, then they had 2 or 3 rooms occupied! I like the hotel by itself! But the attitude is just trash! It depends on some aunt with dirty hair whether you will spend the night there or not!!! In general, today she sent me with a grin, well, go to the TUMAR! And I will always stop in the FOG! If we had your hotel in Almaty, you would definitely have blown away a long time ago with such an administrator! I'll also say this to the question, give me a phone number, I didn't hear a word! There's a book of complaints and suggestions 🤣🤣hello aunt 21st century I say, what book!!?? There are telephones for communication, in short, I do not recommend this hotel to anyone else! In fact, their shower is dirty! Hygiene supplies are actually sold at the reception! But they certainly caused disgust by their behavior, if you want to be treated like a homeless person, then you definitely go there