It used to be better. Now you come in and you can see. You know, it's not bad to be old, only better! You're not that fool! It was the icos that NRA offered to me (the iPhone offered to "betray" me. )) but expensive! Neo sticks give more in all respects. Icos are only in the room because the cold is death! There are many disadvantages
A great place to acquire new opportunities for "harmless smoking". Standard service, a delicious bonus after purchasing any product of the company in the form of coffee.
Everything is fine, everything is available. Convenient location.
Minus. Often, if you don't ask about promotions or activities, they won't tell you..
Therefore, it's better to subscribe to their telegram. There is little information in the Insta. Perhaps because of the policy that has been applied to tobacco growers.
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Sholpan A
Level 3 Local Expert
May 8, 2024
It's great, I don't smoke your IQOS for 3 days and I've had a cough! It's good that I didn't "buy" your marketing to buy a new device every time, instead of an "outdated" one. But they were forced to do it for about 4 years)
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Ирина Сайганова
Level 17 Local Expert
January 4, 2024
Lovely guys, nice pleasant atmosphere in the store.
They are always attentive and will offer water and coffee.
Good afternoon everyone, I will be happy to tell you about this institution, everything is at the highest level, I often come here myself, and I have been using IQOS for five years, the staff are so polite, just super. Well done guys, keep it up. 😍😍😍
The employee could not make a purchase with a discount, the coordinator could not either(
The employee made mistakes several times during my registration. The training system seems to be lame.
We waited there for a long time, offered to subscribe to tg, buy this or that, but in the end we couldn't get a discount check
I like this store. Very cozy. The staff is correct, competent, quickly and professionally win over the client. The atmosphere is welcoming. I always leave in a good mood. 👍
Everyone is polite, the service is at the highest level, the replacement of the icos in 15 minutes! Cleaning is free, there is a waiting room where you can smoke new items.
Very friendly staff! The service is at the highest level! Keep it up.. the quality of the product is the highest!🥰
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Anonymous review
October 24, 2021
The staff is super polite, the surroundings are cozy and very modern, sticks and products are sold by certificate. Everything is very good. It remains only to quit smoking once and for all :))
It is not an easy purchase procedure for Russians. They asked me why and for a long time they tried to add the device to the database. The purchase took about fifteen minutes. There are a lot of staff inside for nothing.
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Анна Д.
Level 3 Local Expert
June 18, 2021
Excellent managers, wonderful environment.
The technician is just super. He explained everything perfectly. Fixed the problem and cleaned it.
I was very pleased and grateful🥰
The place is convenient to find. There is a parking lot nearby. The service is just perfect! "Sit down. What is your question? The manager will come to you now." the maximum waiting time is 5 minutes. with a large influx of visitors. Without unnecessary questions and papers (only personal identification), a failed device was replaced for me.
A cool Russian guy from the repair department, damn, he didn't ask for a name, handsome -clearly, quickly, efficiently, I'm shocked! There would be such a service everywhere
Aikos store for Nazarbayev is something. A great mood begins with the appearance of the office - very modern with plans, lines and hidden lighting, continues with friendly staff and ends with a simply wonderful level of service - the device is changed under warranty without unnecessary delay, minor damage is also instantly worked out. Keep it up, guys - unfortunately there are few such companies in Kazakhstan, but they are the future
Nice store, polite staff!
But there is no online delivery! I've been waiting for sticks for eight days now. What kind of money do you charge if you can't deliver the goods? By the way, and now the phone has been turned off, that there are too many complaints and there is nothing to say now?
Most of all, I like their salads, I don't like shish kebab, a lot of mayonnaise or pasta, well, in short, yes, shish kebabs for an amateur are generally a good store, the assortment is average, their area is normal.
Very nice and helpful people work there! It's probably not even usual that they help without any problems. I turned to a broken holder and it was changed for me within 10 minutes. Thanks
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Зара
Level 6 Local Expert
December 16, 2022
The "sect" nowadays simplify everything, but they, as usual, do everything 🤦🏽♀️
Here you can buy sticks and the devices themselves, but do not forget your ID card or if you have the device itself, they will not sell sticks without one of these things
Phillip Maurice dealer in Almaty, where you can buy Icos and sticks for it, open until 21:00
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Виктор К.
Level 6 Local Expert
May 5, 2020
I recommend that I was an iqos user, I switched to glo, the smell is better, and it's easier to clean the devices better on one charge, smoke as much as you want, I want to thank Pavel separately, thank you very much with such employees your company will only flourish once again I recommend 100 out of 100%