Ipak Yo'li banki
343 reviews
November 22, 2023
Poor customer service, I had to wait two hours, without increasing my queue. And the service system, in general, is carried out in a chaotic manner... If there is an opportunity to choose an alternative, then it will be many times better.
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5
2
October 20, 2023
The staff is polite, trying to help. The pot is weak. But.. Russians are spoiled by the banking product. I hope this is a matter of time and there will also be modern equipment
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2
October 17, 2022
Professionals work, all staff have knowledge of Russian and Uzbek, courteous customer service, it is very convenient inside the building, spacious.
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4
2
June 6, 2023
If you are not lucky enough to be a foreign currency depositor of this bank or have a foreign currency deposit, you know, you can only contact the branch where you opened an account / deposit, secondly, you are in the same queue with the one who came for the cards (and the process is long) and no one will help you, the specialists are rude and do not want to help you with to speed up your question, water/tea/coffee is also not offered and you cannot buy it in the nearest access…
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5
1
June 22, 2024
Polite and helpful staff, they will tell you everything and show you.
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September 12, 2023
The main branch of Ipak Yuli. Currency is exchanged very quickly, and they are forced to comply with the queue for electronic tickets.
The only drawback is that the machine for loading cash on the card does not work.
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November 15, 2024
One of the worst banks for waiting in line. Waiting forever at the checkout
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3
1
August 1, 2024
The money disappeared from the card, and I have to figure it out myself. Then why do you need a bank if it bears no responsibility for the safety of funds on the visa card. A very dubious bank. It used to be better
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1
1
June 16, 2023
Good service. Responsible staff. A convenient system with its own application. And the biggest plus is you can open a virtual card.
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1
March 30, 2023
We haven't heard about security. Already when issuing a card, they loudly ask for a pin code (this is a normal situation for Uzbekistan, I understand, but at least you can make an appearance of security in the bank). To set up the application, they can pick up the phone and dig into it, send and enter codes, etc. A colleague suddenly had a tidy sum stolen from the card of this bank, apparently not without the participation of employees. The bank does not care about this: "We have twenty people like this every day." Rough.
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2
1
February 12, 2024
huge queues, the speed of service leaves much to be desired. if you come to open something or deposit money, it will take at least 30-40 minutes
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1
July 11, 2023
I was disappointed in this bank once. But the last visit changed my idea of this bank. The staff is responsive, they go to a meeting to solve problems. I don't know how in general, but it was in this branch that I liked the service
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3
1
October 30, 2022
And so if you want to become a client of this bank, then you need to either work in the Republic of Uzbekistan (and the employer will help you with registration), or be a resident of the it-park, in other cases, non-residents apparently are not issued. Moreover, the bank officially denies this. We were ready to provide them with all the documents about the sources of funds, and in general everything that they would have demanded, but no, fill out the questionnaire, which they apparently do not even check, they just give a refusal after a week.
From the bank's point of view, this is a very strange behavior that only spoils the reputation. You can normally write to whom you issue cards and to whom you do not, and not waste each other's time.
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4
1
October 29, 2022
A good bank! The staff is polite and helpful! At the reception, the girls explain everything with humor and in great detail! Electronic queue! Everything is fast and comfortable!
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3
1
February 3, 2023
The bank generally unjustifiably occupies such an AREA with such a huge number of employees, because the efficiency is absolutely zero, TWO EMPLOYEES EACH WRITE TO THE OTHER, AND AT the SAME TIME EVERYTHING HAPPENS SOOO SLOWLY (in others, one employee works faster), everything is very slow, because of this queues are out of the blue. And yet, everything changes on the go, today according to such rules, tomorrow according to others, the application leaves much to be desired. In general, I do not advise because there are still better banks
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2
4
July 2, 2024
A great bank. The attitude of the employees is super. This is the first time I've seen such people in Uzbekistan.
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2
2
December 29, 2022
ATMs do not always work. The staff is responsive, but sometimes they can "hang up" and take a long time to solve a client's problem.
In general, the service and services are a solid four.
Among the disadvantages: small Parking, congestion on the street due to the large number of cars.
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3
February 28, 2024
In fact, they work until 5, after which only the card can be picked up.
You will only find out about this if you ask at the reception.
Employees are not embarrassed that people are sitting and waiting for operations that can no longer be done on this day. It does not occur to anyone to send an end-of-work notification on screens with queue numbers.
They are very diligently pretending that the progressives, in fact the last century, are just a new wrapper, still nothing has been thought out.
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May 16, 2024
Good afternoon!
Proper location of windows for customer service. The service is at a good level. We don't visit so often, but the impression of the bank is good.
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April 8, 2024
Just terrible service. Queues are incredible around the clock. I advise you to avoid the central office of the bank, in favor of its branches
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1
July 7, 2024
Everything is well organized with queues.Lots of chairs to sit on
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2
2
July 15, 2024
I guess I'm a man of the past. I don't feel confident in banks because I don't understand the whole algorithm of what is happening. To transfer money, you need to sit out one queue. Then go to the cashier, then come back again. New is not bad in general. Thanks to the girl from the bank - she tried to explain everything.
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October 26, 2022
Liars freeze and make you wait for the answer to be known in advance.
We came to them a week ago to issue a debit card. To keep money there and pay her everywhere.
They said that you need to fill out a questionnaire on 5 sheets. Made. After that, we were told that we need to arrive in 7 days for the card registration.
We lived in anticipation for a week, paid for the hotel. We arrived to them in a good mood. And as a result - a refusal! As well as everyone who was in the queue.
I climbed in to read the reviews - they are not opening an account from non-residents to anyone now. I.e. they know in advance that they will refuse, while asking to wait!
Dear bank, not only are you depriving yourself of a lot of money and deposits, you are lying to visitors! Mislead us.
Thank you very much. The worst bank in Uzbekistan☝️
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8
1
November 13, 2022
It is located in a convenient location, easy to find, location is easy to find, service is fast, customer relations are wonderful, ATMs are both outside and inside. Employees because of the fast service, you won't have to wait long
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4
2
August 15, 2023
The queue is long, to get a plastic card I had to take 3 days off from work, and a guy and a girl are sitting at the checkout giggling, they don't care.
On the same day, I went to anorbank, they did it in an hour and a half, I didn't get up, they came up on their own.
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3
1
January 18, 2023
Terrible service and just discouragingly disregard for customers.
I applied for the production of a salary card: the second time I came a week later, it turned out that the staff did not copy the documents well, they were not even informed, I came a week later, it turned out that this time the application form changed — they did not accept it again, I came a week later, it turned out that for non-residents the term is longer than they are They appointed it themselves. At the same time, it is impossible to call them and find out.
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5
2
January 28, 2023
Avoid it! Taking into account the fact that all banks in the republic take a percentage from transfers and withdrawals from cards, banks should be interested in a large number of customers, BUT NOT THIS BANK, after filling out a questionnaire and waiting 10 days, they refused to issue a card, without explaining the reasons, one can only congratulate the bank's management on "excellent work" to attract customers and earn profits.
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5
1
October 8, 2024
I don't like this rough relationship.
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November 16, 2024
The service is very, very good👍
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October 4, 2024
The queue is long and you have to wait a long time.
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September 23, 2022
There is a mess inside the bank itself: waiting for your turn is an almost impassable task, because to perform even the slightest operation you have to wander around the branch from one operator to another, and then return to the first one, and stand in line every time. They talk to customers like they're dumb asses. The conditions for VISA cards change every year. When the card expires, it cannot be reissued because the conditions have changed. The fireproof "deposit" required for the existence of the card cannot be transferred to the deposit of a new card. At the same time, the deposit from the old card is issued only after two weeks and only to the person with the passport for which the card was issued. No power of attorney can be issued. In normal banks, the same Kapital Bank, there is no fireproof "deposit". With all this, Ipak Yuli Bank charges at least $1 per month from the card simply for the existence of the card. And this is from a debit card. I highly recommend not dealing with this bank.
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4
January 4
5 yildan beri faqat shu Bank dan foydalanib kelaman, ba'zida navbat ko'p bo'ladi, lekin Ishchilari yaxshi!
April 21, 2024
Excellent service, at the time of the visit there was a favorable exchange rate.
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July 15, 2023
I often visit this bank, the staff is very polite. I was with a child, there was no queue service. Thank you very much.
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3
October 31, 2024
Eng tez bank desam adashmayman. Xodimlar yordam berishga tayyor. Ishim yarim soatda hal bo‘ldi
July 7, 2022
Queue.... but this is the problem of all banks in Uzbekistan.
But the compartment is comfortable, there is a large waiting area.
And the queue is generally running smartly.
Yes... however, lunch is from 13 to 14. The branch is open, visitors can wait inside, but there is no service.
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3
December 4, 2022
It's a strange bank, everyone is jostling in one place: and who is handing over cash with bags and who is filling out questionnaires and who is waiting for their turn for hours. It's poorly managed.
There is no elementary thing - in order to get a decision on whether it is still possible to open an account, a non-resident needs to come here again, they are too lazy to respond to email.
I highly recommend not contacting them.
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3
1
August 1, 2024
Жуда зур. Ходимлар тез ишларкан
November 15, 2022
The service is not particularly customer-oriented.We gave you a questionnaire to teach you the bank card-figure it out for yourself.
They refused to issue the card and did not call back, did not even write to the mail about the refusal.What kind of service?All right, let's go to the competitors.The reason for not issuing the cards was also not said.What's the problem?This information concerns me.Later that day, I received a card from ASIA ALLIANCE Bank.They almost carried it on their hands.I want to trust them with my money.
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3
September 18, 2021
An innovative, convenient, reliable and first-class bank. The service is always excellent, the organization of the service is made for people, cool products, with excellent discounts. Perhaps the best bank in the country.
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6
June 20, 2023
The service is disgusting. They removed the replenishment of currency cards at ATMs, when replenishing in soums, ATMs are always full. To put it in the main office, you have to wait for 2 hours. I've been sitting and waiting for an hour and a half right now.
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4
1
August 24, 2023
Very polite operators, you don't need to sit in line for hours, there are a lot of operators. There is parking, but there are few places on it during the day.
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3
October 17, 2022
First, in the telegram, the support informs you what documents you need to bring and how to take an electronic queue for issuing a card by a non-resident, you arrive at the branch in the morning and they tell you at the registration desk that you need to fill out a questionnaire and then come in person and you will be informed about the cap in the covered accounts (according to them, 95% refusals) I put such an assessment for The lack of information is uniform, I wasted my time. Bye-bye Ipak-uili.
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5
1
November 21, 2022
Branches solve only very standard issues. If something doesn't go according to plan, go to the head office. Until you wait in line, you'll grow old. No one has up-to-date information except the manager in the window. But in order to get it, you need to get to him, find out that they no longer provide such a service, although it is relevant on the site 😂 mess and sadness in one bottle 😅
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3
November 6, 2022
An excellent bank, we are served there as salary clients, everything is always clear and fast. Of course, parking is a problem, there is never a place to park a car.
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February 5, 2024
The service of individuals is generally slow, you have to wait an hour and a half. There are a lot of free windows, and people are sitting waiting
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3
2
September 21, 2024
They helped and answered the questions.
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July 25, 2024
A great bank. The operator could solve all the issues.
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May 5, 2023
The staff serving customers and visitors to the bank are very slow, 3 windows are free, one is busy, and those 3 windows are not even going to call the next ones...This is the last time I visit this bank.
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2
4
January 4, 2023
Buyuk Ipak Yuli Bank opened a checking account for their company. The interior of the bank is excellent. The staff is polite. Good conditions for both legal entities and individuals.
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3