Ipak Yo'li banki
387 reviews
August 14, 2024
I came here to open Humo and Uzcard cards, and an employee Liliya serviced me. As soon as she saw me I am Uzbek, her facial expression dramatically changed. She looked at me disgustingly. She was nice with Russian speaking people. But when I spoke in Uzbek, she even did not answer to me and pretended not to listening to me. It was so ridiculous. We are living in a country where more than 95% people speak in Uzbek but the employee in this bank does not even know Uzbek or she is behaving like this of her racism. She was so disrespectful. I cancelled my cards. I am so disappointed by this.
7
4
December 17, 2024
Too much queue
1
1
March 29
Fast service
1
December 3, 2024
I didn't like the service of the reception. They act like they don't care at all, not a word about being friendly)
4
January 8
Super bank
1
December 1, 2024
Waiting time is forever 🫣
6
July 18, 2023
I think the overall quality of the bank( staff, queue) is satisfactory. However it took them 4 days to make one HUMO card for me.
3
1
January 19, 2024
Punctual bank
3
1
September 18, 2023
Good
3
1
January 23
This bank and this branch became the locomotive, the benchmark and the standard for other banks. All processes are set at the highest level. I have visited many banks in Uzbekistan, and I am also a client of UAE banks, such as ADCB and EMIRATES BANK. I can say that ipak yuli currently meets the level of international standards.
By the way, today I was presented with such a small gift from the bank's customer service department. I didn't expect it. Very pleasant
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3
May 13
The head office is on top. The service is friendly and professional. Everything is fine :) P. With the Jar, we need to do something with technical support...:((( There's just some kind of bottom:(((( Everything that happens with technical support cannot even be compared with offline service:(((
See original · Русский
May 2
Overall, it's a very good bank. For legal entities, I don't like online banking, it's not convenient, but you can get used to it. The bank is convenient for individuals. I opened the cards online, with delivery, and they were done in 3 days. There are enough operators, you don't have to wait in line for a long time.
See original · Русский
May 8
One of the best banks in Uzbekistan, many bank branches in Tashkent, a wide network of ATMs, the only bad thing is that many of them do not serve their own Uzcard cards. A good mobile app for phys.of course, they would also automate the issuance of invoice certificates in it.
See original · Русский
1
April 7
Employees are misleading with their incompetence. If you need to refuse, they don't do it right away, but force you to suffer while waiting. If there are any clarifications in the package of documents, then be more specific and be informed in advance, rather than running to the senior. Scripts are designed to work, not to sit on a soft chair for beautiful eyes.
See original · Русский
May 26
The bank is gorgeous, the service is top-notch, the staff is very courteous, they work quickly and efficiently
See original · Русский
December 20, 2024
7 months ago:
Some kind of strange appeal to customers. Some sarcasm and mockery. It's okay to ask, but they make it clear that you don't have the right to ask, clarify, and be sure. How can an active account be closed within a month??? I mean, haven't used it for a long time???
And yes, my opinion has not changed.
See original · Русский
6
March 14
The worst bank in all my time that I have visited other banks is just zero help from the reception staff for a very long time helping customers, and as soon as they finish helping, they stall for time. This is the last time I visited this bank!
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1
April 26
A good bank. I am constantly serviced there. The truth of the queue. But they work fast. The fact that there are several ATMs is very convenient.
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April 6
The best bank in Tashkent, the service is at a high level. They do their job perfectly
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May 26
I do not know how you can praise a bank in which an hour and a half of waiting leads to the fact that at exactly 17:00, sitting at the operator, they tell you that I'm sorry, but come back tomorrow the system is already closed. There's nothing we can do to help you.
See original · Русский
January 16
I haven't been able to transfer money to another card for a week. Nothing is done, and the same error is returned.The support service just chews snot, you have to wait an hour to get through to them. I do not recommend this bank.
See original · Русский
2
2
November 7, 2024
(Operators)
The Shokhista
Noila
Lida
Elena
Shakhnoza
Maftun
(Cashiers)
Zieda
Ekaterina
I am very grateful to Ipak Yoli Opera for its professionalism and high-quality work.Customer service is at a high level and there is always a smile on your face.I have been and will be a client of Ipak yoli Bank.
See original · Русский
1
4
November 13, 2024
It is not the first year that I have been using the services of this bank. Everything seems to be fine, but on 11/13/2024 I decided to replace the card due to its expiration date, I booked a queue number for 11:20 a day, upon arrival at the bank at 11:11 I activated the reservation, received a coupon to the operator, there was no call until 11:50, they answered at the reception that it was necessary wait. I decided to hedge my bets and took a new ticket according to the queue in real life, which eventually came up. The queue, which was booked in advance, did not appear on the scoreboard. The question is, why do I need a service that doesn't work? I just lost my time and nerves.
See original · Русский
3
2
May 22
This branch is not worth your attention. The staff is rude and unprofessional. They forget to perform operations. Busy with their own business. There is no parking, there is an emergency situation near the bank
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May 7
Terrible staff. Disgusting attitude towards customers. I came to get information about mortgage lending. In the end, no one could really explain. Thank you
See original · Русский
1
April 6
The ATM took the money when exchanging the currency and did not return it, so I had to go to the bank. The staff, of course, sorted it out and returned the money, but the sediment remained
See original · Русский
September 19, 2024
There are a lot of customers, a queue of 30-40 minutes is the norm here, even on weekdays. Parking for only a dozen cars, along the road there is also a car occupied by bank employees. Otherwise, the bank is excellent, the service is courteous, the staff is neat and clean. The cost of services is acceptable, the exchange rate is at an average level. No commission is charged for transfers using the VISA card, the deposit to VISA START is $ 10, and the annual service is free.
See original · Русский
3
1
March 25
The staff is completely incompetent. They do not answer questions and give false information. I opened several cards, one card was not activated and I had to go again, two more cards showed a debt, although I did not even have time to replenish the cards. As the bank later said, this is supposedly a deposit that is not refundable, but is paid as a debt. And what is the debt to pay for? Despite the fact that the information on the website says that opening cards is free, and the bank claims that it is paid. When I show information from the website to employees, they are silent and do not respond. I advise you to choose another bank. I won't even use these cards, I'll go to another bank. The service is disgusting
See original · Русский
March 27
It's a good bank, but there are always a lot of people, and the service is good
See original · Русский
2
August 27, 2024
Absolutely disgusting service from the staff. I'll tell you about 2 stories: 1 Decided to change the phone number linked to the cards, came to this branch, gave me a passport, the phone number was changed, but not on all cards, but only on currency cards. The sum cards from the application are gone, and in order for access to be restored, it is tedious to go to the bank again. Everything would be fine, but I live 4000 km from Tashkent.
2 I decided to open a PC for my company in Tashkent, arrived at the branch, went up to the second floor and then the "football" started. Go there, no, not there, now there. As a result, an employee was appointed who, with great reluctance, began to do at least something. They said that the account would be opened within 20 minutes, as a result, I waited 1.5 hours for some boss who had to make a decision on whether to open an account for me or not, but it turned out that she did not know at all why I was brought to her. As a result, I opened a checking account with Capital Bank in 2 hours.
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5
March 9
The service is good, but there are a lot of people, the queue is long, and the 10-minute task took 2 hours.
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December 14, 2024
The opening hours are inconvenient. There is practically no one at lunchtime. Decisions are made illogically. The compliment is opaque
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2
1
November 30, 2024
Kind and helpful staff, they work quite quickly, the bank itself has a lot of convenient services and profitable ones, a convenient location. Just the best
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3
May 6
Arrived at 9.44, left at 11.12
I just wanted to open the card.…
I do not recommend anyone to open a card here. Don't even think about it.
See original · Русский
1
January 22
When receiving a dollar at the cash desk, half of the amount is forcibly given in old-style dollars (white). Without options, here is such a bank.
See original · Русский
3
1
June 11, 2024
An excellent bank, very high-quality services are provided, and the best application, for all banks, you will not stop at the parking lot
😏
See original · Русский
1
1
March 6
The best bank in Uzbekistan... It is always more convenient to withdraw and replenish cash
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December 6, 2024
Let them think about the bank's users too! Inconvenient parking, after which you get a fine for the sign 3.17
See original · Русский
2
2
February 7
It takes a long time to sit in line, not all operators work with customers ((((there may be two customers for one coupon; the 098 scoreboard lights up, I go to the operator with my number and there sits my aunt, I say what number you have, but it doesn't matter to me, it's important that I'm here now and the operator has zero emotions watching the coupon number 110; the operator tells me to go to another one. I'm busy
See original · Русский
July 15, 2024
Unexpectedly!
Super 👍👍👍
Chilanzar Branch.
I made a request for an online queue . Works 👍
I signed up for 9.20, at 9.21 I was sitting at the operator. It took 13 minutes to open the cards👍
I got it in 30 minutes !
It really works ❗️❗️❗️
Bravo 👏🏻👏🏻👏🏻
Nilufar Sadikova Sizga Katta Rahmat 🙌 🙌 🙌
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4
May 6
The best bank in the country today, thank you very much.
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August 11, 2024
The location is not very convenient. Driving off the bridge, a bunch of parked cars along the road. Due to the fact that the parking lot is very small for such a large bank. What creates discomfort and discourages the desire to go there
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May 20
Cash departments can be overloaded, but as it is, the work is quite prompt.
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January 8
10 years I have worked flowing abroad. What country do not go to, all wanted me to speak the language itself. If you can't speak them in the language, you can get a job working with customers. Those who do not know the language are employed in black work. And the khechqaysi state did not grant citizenship to a person who did not know the language of the state. But I saw that the situation in this bank is different. I entered the bank as a bank client. The bank employee spoke Russian with man. Talk to yourself, let me say that he did not know Uzbek and wanted to continue his speech, goyoki man is obliged to speak a foreign language in my homeland. Why was a person hired who did not know the state language? No language-no nationality. Respect for language-respect for the nation.
See original · O‘zbek
1
1
November 5, 2024
Support is not working. I wanted to open a deposit, the money was stuck in my wallet. The third week and the deposit is not opened and the money is not returned, allegedly the issue is being resolved. What to decide, I'm not asking for a loan, return my money. At least file a lawsuit
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2
2
October 19, 2024
As for the service, that's all right. Electronic queue, convenient waiting room. There are many different ATMs. But parking is a complete disaster.
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2
December 30, 2024
If you want to receive notifications in the application that the bank's operating day is closed for the whole day on December 29, 30, and generally at night - in the morning, then this is where you are. You will get high from the lack of money during the holidays. And in general, the support service will say try again later so that their shift ends, and this was already your problem.
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1
1
April 4, 2024
I applied to the Mirzo-Ulugbek branch of the bank with a request for a certificate, wrote applications, but because of an employee of the bank, my application with the signature of the manager was not transferred to the executors. They said to get it in a week. What a relationship to customers. Other banks will provide such a certificate in 30 minutes. In the branches of this branch, the staff of the cash register themselves do not observe the electronic order, do not treat politely.
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5
December 11, 2024
A great bank, but the queue is long, you need to wait at least 30-40min
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1
April 22
Service 10/10
staff 10/10
Customer attitude 10/10
See original · Русский
1
1