Invitro
84 reviews
November 5, 2024
Good afternoon, Victor!
I would like to express my deep gratitude to the laboratory staff for their fast and high-quality service. A very pleasant, polite and friendly team, who knows their business perfectly, a very comfortable atmosphere, I advise everyone to contact only here,!
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November 4, 2024
I would like to express my gratitude to the laboratory for its excellent service and professionalism! The blood collection procedure was quick and painless, thanks to an experienced and caring nurse.
The test results came very quickly.I especially want to note the cleanliness and order in the laboratory, which always inspires confidence. Thank you for your hard work and patient care! I will definitely recommend your laboratory to all my friends.
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December 13, 2024
The scariest thing in this laboratory is that there is a huge probability that your tests or those of a small child (no matter how much they cost 10 rubles or 1000 rubles) will not do them correctly! Exactly, I will never return to this laboratory, and the quality control department is just something: A quick reading as an excuse that their analyses are correct, from the prepared text, was clearly audible on the other side of the phone!
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March 25
Performs, among other things, the examination of kidney stones. Quickly and efficiently, both electronically and on paper. Among the disadvantages: - administrators need to be provided with the necessary information on the specifics of the services provided (in particular, the advantages of examining stones using infrared or X-ray)
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April 6
In general, everything is fine, in some places there is confusion with the queue, which does not really affect the impression. (confusion has happened more than once)
Evaluations:
Analyses: 5
Specialists: 5
Waiting time: 3-4
Staff (consultants:): 3
Call center: 4
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May 12
My favorite department, excellent staff at registration, and nurses, in 90% of cases they take blood absolutely painlessly. It is a pleasure to visit this place.
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April 8
Be prepared for the fact that your tests may be spilled here, after which you will have to go and retake them again. The human factor, of course. But doesn't such a large laboratory have at least minimal compensation in the form of a discount on the next visit or something like that, in order to somehow compensate a person for his time and money spent?)
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December 10, 2024
The waiting time is normal, the staff is also OK, but the needles are terribly thick and large, it was very painful to take blood from a vein. I do not recommend using such materials for the fence, it is worse than in a polyclinic.
neither my husband nor I liked it very much.
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February 3
On January 27, I took blood tests, considering that this is not the first time I have taken blood and I always follow the recommendations-this is the first time such a nightmare. Obviously, something needs to be done about it. Now I'm going to figure out if everything is okay with the vein, you can't just leave such negligence.
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June 29, 2024
I dedicate this review to the MANAGEMENT of the laboratory.
We came with a child (a small child, 3 years old) to take tests, and I have complaints:
1) there is no flexibility in relation to customers.
2) when the coprogram was brought, the administrators said that there was little material. I always submitted the same amount of material in other laboratories, and even in the state polyclinic, there were never any questions.
3) I registered the child in my personal account in advance, but they required a passport when visiting. I had my license with me, this is also an identity document.
4) my husband sent a passport photo via Viber, but the photo was not analyzed for a steroid profile in saliva, which the doctor prescribed for us, only with a document in hand.
5) in other laboratories, such as Helix, sinlab, etc., there are no such moronic rules. Everyone is trying to work flexibly so that customers come back.
6) this is the first time I have heard that the lactate test is given STRICTLY from the other hand if there are tests for other indicators. Neither the administrator nor the laboratory assistant could explain to me where this rule came from. I followed all the rules, passed on an empty stomach, the child drank only water. As a result, the child was even more afraid to donate blood from a vein. Is there any way to be more loyal to small children?
I was dissatisfied with the visit to the laboratory. I was with a small child, and it's not very convenient for me to go back and forth for a passport.
There are no complaints about the registrars and the laboratory assistant, they only followed the instructions👐
If possible, I will avoid visiting this laboratory in the future.
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5
1
January 18
Geographically convenient, analyses are always on time and promptly, good service.
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January 21, 2024
Hello! I would like to express my special gratitude to the girls working in the Invitro laboratory at the Moskovskaya metro station. No one has handled my veins so carefully and professionally. Usually they can only take blood from 3-6 times, because the veins leave much to be desired. But one day I met Ilona (unfortunately, I do not know the last name and patronymic of this girl), she not only managed to take three vials of blood the first time, but also to calm me down. She gave me some important tips that should be followed in my situation. I'm just delighted with this specialist! Please convey my thanks to her. Ilona is a real professional! Thank you for your hard work!The tests came the same evening. I love invitro with all my heart.
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2
January 8, 2024
We have been using the services of the laboratory with the whole family for a long time, it is the office on Mogilevskaya that is closer to home. Pleasant administrators, experienced nurses who carry out the collection of building materials. They find an approach to children. I like that they always glue you and let you check your personal data on test tubes, which eliminates the confusion of the results.
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January 28, 2024
We periodically use this place for testing. Convenient, comfortable, clean. The staff is always polite. Shoe covers are given out. You can pay with a card. After passing the tests, they give you a coupon for a hot drink on the spot from the vending machine! Recommend.
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November 4, 2024
It is customary and comfortable to take tests in Invitro. I applied to different offices. On Mogilevskaya 14 for the first time, but also mentally, comfortably.
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August 31, 2024
This place is worse than the state polyclinic. A family of three cripples came, they were checked out for tests for half an hour. The child goes without a queue, but all three went to hand over together, bypassing the queue in which people sat for an hour. The consultant pretended that everything was fine. I asked the laboratory assistant not to accept new people until these are registered. As a result, the srach started in the queue, the laboratory assistant does not accept people for 5 minutes, this family is still being registered. People are waiting.
Worse than in the state
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November 4, 2024
I took tests at the address Mogilevskaya, 14. The procedure of taking was neat and professional, I felt almost nothing. The reception told about the loyalty system and offered coffee.
Thank you so much.
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1
January 14, 2024
One of the few laboratories that supports the quality and service of the services provided. Always fast service, fresh in the premises, coffee for all visitors, shoe covers, children's area
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January 30, 2024
It was on 30.01.2024 for testing for preventive purposes. I was pleased with the prompt, correct and professional work of the staff, friendly and comfortable atmosphere. I recommend.
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February 2, 2024
We use the services of the laboratory as needed.
One of the important advantages is the high qualification of nurses (they always took blood from the vein of a small child), tests are performed that other Minsk laboratories do not perform, and in many positions very short deadlines.
Among the disadvantages, the staff of the information center could not orient themselves in the permissible volume of blood when taking a child and the number of test tubes needed for sampling. It was suggested to drive up to the laboratory and clarify this information on the spot.
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October 11, 2024
Everything is super, in my opinion the number one laboratory, the results are very fast. At Mogilev, the nurse is doing a blood draw just great
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March 11
The staff is professional and friendly. The tests came quickly.
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March 22
It's completely inconvenient, everything is in a pile, there is no difference, for cash or insurance, cook in a pile for almost an hour.....
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December 5, 2023
I always choose only Invitro for testing. Fast, convenient, caring staff and qualified specialists. The results are in electronic form after lunch.
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November 28, 2023
Excellent service and friendly atmosphere. Always accurate results and short deadlines. I always turn only to Invitro for testing, since there are no analogues to them. Thank you so much for being there!
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September 3, 2024
an excellent laboratory, they do the tests quickly, the staff is mega polite, there are no queues. But only very expensive
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June 6, 2024
I am extremely dissatisfied with this laboratory. They promise some deadlines, but in fact they do not comply with them. Specifically, the analysis for chlamydia pneumonia. That my results were overdue, that my mother's were taken in two different places and with a difference of a month.
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January 23, 2024
There are no questions about the work of a person at the cashier, but there are clearly questions about the work of the treatment room: I came at 10:10 and had to wait 30 minutes for a queue to the treatment room after completing the documents, everything is very slow, it is very frustrating, since this is not the case at all in the same Helix.
Suggestion: maybe open a second treatment room, since the flow of people is very large…
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January 5, 2024
I have been tested several times. The staff is polite and attentive. The results always come on time. There are no complaints about the work and I plan to use the services in the future.
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February 20, 2024
Attentive administrators, when registering, will prompt-explain, etc.
The flow of patients on Mogilevskaya is usually moderate, we do without queues.
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March 12, 2024
The work of specialists is sooo slow. There's a long queue. You need to spend a lot of time to pass the analysis. The time of seeding (from 9 to 12), it is absolutely inconvenient for a working person, because it cannot be handed over either before work or at lunch!
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December 8, 2023
I use the services regularly. Quickly, clearly, a very convenient personal account, you can watch the dynamics.
And the girls all have a light hand))
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December 24, 2023
I've been taking tests since I was pregnant at the Invitro. Now I also go with my daughter, since they often can't find a vein in her at the clinic, and they always get into the Invitro quickly. I recommend it and I will use your services myself.
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May 21, 2024
I took tests twice in the office on Mogilevskaya, I really liked the woman who carried out the blood collection. Without bruises, discomfort, etc.
The best )
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September 1, 2024
Many thanks to the invitro administration, who work so quickly that you will not pass the tests even an hour after arrival.
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1
November 11, 2023
Today I came for the first time to take tests on Rokossovsky: a small room, a crowd of people, nothing is clear...worse than the state . Polyclinics. And the prices for the analyses and as a result are very different. I did not meet "sample preparation" for 25 rubles in any center.
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May 6, 2024
We take all the tests through this point of reception. I am pleased with the lack of queues and the speed of making analyzes.
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March 2, 2024
We were pleasantly served, blood was quickly taken for analysis, there was no bruise left!
I was satisfied :) Thanks!
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November 7, 2022
The staff is very polite and helpful. The test results come very quickly! After blood donation, you can drink coffee for free:) I liked everything very much, I will definitely come again!
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February 12, 2024
Great lab! I recommend it!! Quickly, neatly and fussily!
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January 13, 2024
Quickly, without waiting in line, the readiness of tests is also fast, a good clinic. I always take tests only here
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October 7, 2021
Pleasant and polite staff, I took PCR, there were no queues, I came at my own time, everything was clean and tidy. We consulted well on the phone and immediately recorded it, found the closest option in Minsk. Before that, I called Sinevo and went to the reception point, the service is radically different. I will change the laboratory now) thank you for the good service!
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April 8, 2024
I took the analysis at 14:00, the results have already arrived at 17:00. Professionals in their field work here!
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January 20
There weren't many people at 11 a.m.
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June 21, 2022
Very attentive and responsive staff, quickly and efficiently did everything that was required, a pleasant surprise was the opportunity to use the Invitro-Russia card
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June 15, 2023
There is one person working at the reception, a lot of people, everything is very slow. And instead of protective screens between the operator and the client, pieces of transparent plastic are simply hanging from the ceiling on threads and swaying in the wind
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September 5, 2024
They do it efficiently and quickly!
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March 15, 2024
The time is 7.13, and the answering machine still says that nalo will call back during business hours. How's that??
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November 20, 2021
Hello. Thanks to the staff of the Invitro laboratory for their well-coordinated work. At 10.35 they took blood for analysis, and at about 18.00 a message came on Viber that the results were ready (the message contains a link to the results of the study. You can view everything electronically at once). At the Maxim Tank 4 branch, you will be politely asked to put on shoe covers at the entrance. I didn't have to wait in line for a long time, the girls are served quickly at the reception. The procedure itself did not take much time either, the employee who took the blood asked how I was feeling. There is a coffee machine in the lobby (you will be given a barcode for free coffee upon payment) and drinking water. The room is clean and everything is modern. This is not the first time I have used the services of this laboratory and I will contact you again.
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December 2, 2023
It's a good laboratory. The results of the tests are sent to the post office. Friendly staff.
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