This is a Service with a capital letter!
Friendly staff, a fast electronic queue works, where there are preferential extraordinary categories (they were very promptly accepted with a small child!), and the blood test itself was taken by the sorceress nurse Lyudmila super painlessly and with love as to her child! 🥰
The bonus in the form of a balloon and stickers is generally aerobatics, the child felt like the hero of the day and as if he had a holiday!
I also looked at a showcase with gift certificates, this is a SUPER GIFT, especially as a gift for elderly parents who "don't set foot in paid clinics."
Thank you for the human approach and attention, your professionalism and convenient location)
Now I'm going to the clinic for tests with a child without a foot.... 🙌
I recently visited the invitro, and was very satisfied with the service! I was pleasantly surprised by the friendly and professional approach of the staff. the nurses are responsive and decent. The room is clean and cozy. The equipment looks modern and reliable. The test results came back quickly. I highly recommend this laboratory!!
Great location, friendly, professional staff
Blood sampling is not terrible, it does not hurt and it is fast. Administrators are sympathetic and responsive to visitors. Recommend 👍
Unfortunately, this is not the first time that a preliminary consultation with the administrator on the time of material collection is negative! Please do the work on providing the CORRECT information to the client. On 11/26/24 at 17:30, I went to clarify the time of receiving the material for the analysis specifically indicated to the administrator and whether there are time limits.!!!!The answer was: there are no restrictions, we accept during working hours. As a result, at 18:20 on the same day, the biomaterial was not accepted!
I was told that I need to look at the business card! The time of admission is indicated there, and the fact that I specifically went to clarify it - it probably doesn't mean anything!!!
Honestly, any desire to contact such laboratories disappears. If you don't get proper advice on an elementary question!
Everything is OK. The staff is polite, blood is taken quickly and painlessly. There is a fairly large parking lot next to the laboratory. Of the disadvantages, the room is not very large.
Today I took tests on the igumen tract, very polite administrators Anna and Irina, explained everything clearly, prompted and helped me a lot.
The nurse (unfortunately I don't remember the name) who took the blood didn't hurt at all and quickly.
Thank you very much to them!
I have been coming to the invitro for the umpteenth time, I pay attention to the work of the staff! Administrators perform their duties clearly and quickly, nurses do their job professionally. And also , very tasty coffee🤗
Thank you very much for your delicate and careful attitude towards children, as well as for the gifts)) Today my daughter donated blood and came out happy) I used to be very afraid. All the best)
I waited a very long time when they announced my number, without any explanation, they told me to expect, but I didn't know what to expect, so I had to go to another laboratory nearby. I didn 't like the attitude towards this particular address .
I periodically take tests at the Invitro in Igumen. Everything is always fast and tidy, helpful and helpful, polite and attentive staff. Promotions are often held, and there is a loyalty program. I like it!
Unfortunately, it doesn't get better from year to year (Queues in the morning. The room is not very clean. At least they would have done cosmetic repairs.
If necessary, I contact the Invitro for testing on the Igumen tract, Minsk. The administrators are very competent, polite, the sampling of analyzes takes place at a very high level, without doubt in the specialists. The results are fast enough, despite the deadlines, it is convenient to receive by e-mail. I recommend it!
There are no questions about the work of the MEDICAL staff. It's the first time I've had blood taken so painlessly. There are also no questions about the timing of the production of the results, but there are questions for the staff at the reception. It is more important for them to make coffee and chat with those who have already passed the analysis than to accept new clients. A twofold feeling.
The best laboratory, we tested both ourselves and the child. The staff is always friendly, everything is fast and without queues. Discount systems are often in place. Everything is great. Keep it up ! Thanks
We took tests with my husband, we arrived at the very opening. There weren't many people, they passed everything quickly, and went to drink coffee)
We highly recommend it) all employees are polite and professional, it's a pleasure to deal with such people!
I passed what I needed in 20 minutes. It is much faster and more convenient than in a polyclinic. The staff are polite and pleasant. Thank you for what we have in Loshitsa)
I have been using the laboratory's services for several years. Always friendly staff and a very wide range of services. Laboratory tests are carried out very quickly. There is a discount program, which is also good news) Thank you Invitro for affordable and high-quality service.
High level of specialists. The nurse knows how to find an approach to young children. So we went into the office and came out happy, with a smile and gifts.
The laboratory is located near the house. Very convenient. There is Parking nearby, but it is difficult to say for free places, it happens in different ways.
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Е.
Level 16 Local Expert
April 6, 2024
I visit periodically. This particular point is CRAMPED, especially in winter, when people come inside and everyone is waiting in close proximity to each other. I would also like some kind of confidentiality: everyone in the queue hears what tests you order, the registrars, in my opinion, deliberately, although perhaps with the best intentions, loudly ask everything again. This is still personal information.
By the way, by the end of 2023, using a promo code from Yandex.Cards have a 15% discount on tests.It seems that the promotion was extended for 2024!
When you come to a private organization with fairly high prices, you naturally expect that you will be served respectfully, and not treated so indifferently. There is no individual approach to the client at all, just an attitude like a conveyor belt of people. You can go to the state polyclinic for this, but at least it's not surprising there.
I was very disappointed with today's march 14.06 in the Invitro. And the boorish attitude was not only towards me, but also towards the girl standing in front of me. Why wasn't the administrator explained how to communicate with clients and how to resolve conflict situations?
Big disappointment, not a foot to you anymore
Good afternoon. It is not the first year that I have been using the services of the INVITRO laboratory. I am grateful for the good service, competent consultations on examinations.
With respect.
I arrived at 9.30 to take tests, I thought I would pass quickly as a private clinic, in the end I sat for almost an hour, they didn't even invite me to the registry. They were taken in an incomprehensible queue, someone passes by email and someone just comes up and makes them out, in short, a spoiled mood and not only...
Everything always goes well, and blood is taken carefully and other material is taken. Everyone is polite. In the morning there were 7-10 queues, but in half an hour I usually managed to register and hand over. An electronic queue has appeared, pregnant women and babies are quickly accepted on a special coupon. After the analysis, they give a coupon for coffee / cocoa / jelly, young girls pre-ask if a coupon is needed - you wouldn't have to ask, everyone will find something to taste) For urine analysis, you can buy a special container with a test tube there in advance and bring only a test tube, everything is convenient and simple.
Two times I came here idle, queues in the area of 5-6 people, and this is an hour and a half of waiting. Enter the time booking system if you can't cope with the flow of customers. I passed the tests in Lode without any problems.
This is not the first time I have passed, I want to express my gratitude to the administrators, nurses and the doctor of this medical department! Always a responsive team, painless blood collection, and the doctor will also tell you the results and help you choose the tests! They treat you with hot drinks after the analysis, they also give balloons to the children! 10/10
I take tests only in the Invitro. Wonderful staff, everything is fast and high-quality, promotions are constantly taking place, there is a bonus program. Thank you for your work.
Always. Everything is not thank God. The queues are long. Today, the cash register was discharged in the queue. Everyone was deployed. It's just tin. The cash register could not be charged at the time.
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Alice Cat
Level 10 Local Expert
April 6, 2024
friendly and neat medical staff, everything was done neatly, delicious coffee in the machine))
I want to say a huge thank you to the Invitro staff. Friendly, attentive, professional. After completing the paperwork, I received a nice bonus- a barcode for a drink. I took an antigen test - the final result came within 50 minutes. I thank the team for the approach to their work!
The staff is always polite. In the morning after blood donation, they always give a coupon to the coffee machine. The tests always arrive earlier than the scheduled time. The prices are acceptable
Excellent laboratory) the staff is on top) + always offer coffee to the visitor and accompanying :) I really like it here, the results come just as fast, which is very pleasing)
I took tests there a month ago, the service is pleasant, the staff is polite, everything was done quickly and painlessly) The results were sent the same day, after lunch.