It's not the first year my family has been using this laboratory. Responsive, courteous staff, the quality of services is beyond doubt. The only disadvantage in my opinion is that in previous years a large room was used for blood collection, where more than two patients were served at a time, and now a small room designed for only two is a little cramped. Apparently this is due to the fact that the ultrasound service was added, and I have no other complaints, the medical staff is professional, constantly Promotions on prices for services. I don't know any other alternative yet. Good health to all!
The only laboratory in Almaty with almost all the tests , quality , excellent work , pleasant staff , fast results
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А.
Level 6 Local Expert
October 12, 2024
I always choose Invitro, no matter what city of Kazakhstan I am in.
Always friendly staff, comfortable, clean, painless.
There is a single database for Kazakhstan, I came once - filled out the questionnaire and that's it, all the data is saved, you don't need to say anything again.
It's a very good laboratory, I like the speed of the tests there, the courtesy of the staff, the quality of knowledge and staff is also enough, but you don't feel like you're taking blood at all. In general, I advise you. The only contingent of visitors is of course depressing there, it is unclear where such people come from.
With purulent sinusitis, I did an analysis in m-ne Ainabulak.
The laboratory took money for a nasal swab + antibiotic sensitivity, but the laboratory staff did not make antibiotic sensitivity, the titer was low.
I do not need information that I have a bacterium, I have been suffering from chronic sinusitis for 20 years and I know without laboratories that pus is caused by a bacterium. That's why I'm doing it- antibiotic sensitivity.
In general, I spent 12 thousand. Tenge (2 analyses, me and the child), but I didn't get what I needed.
Clean and calm, without any jostling. They offered the most convenient complex according to the doctor's prescription, the results were ready the next day.
Mixed feelings from the laboratory staff. It seems that the tests are performed accurately, but unfortunately there are no nurses who take blood for tests from children qualitatively and painlessly. The administration should take the time to do this and train employees to practice on dummies, but not on patients, when a nurse can enter a vein up to 6 times.
The doctor gave me a list of tests that I need to take. On July 10, I applied to the office on Kunaev. I showed the administrator this list of appointments for tests. Everything is clearly indicated there by which method it is necessary to take it. When he came home, my husband looked at the tests and said that 2 analyzes did not meet the requirements (RW needs to be examined by ELISA with M antibodies, and as a result an Anticardiolipin test; Hepatitis B by ELISA with M antibodies, and as a result the hepatitis B antigen) Most likely the tests will not be accepted. It is a pity that they do not work professionally. The nurses are polite and took the tests very carefully.
I wanted to understand what the child is allergic to, I came and asked to donate blood for all allergens, I was advised alex2 for 300 allergens for 112000 tenge. I passed it, I got the result. And it doesn't have the most important gluten allergen! My son is allergic to gluten! Why don't you have it in the most expensive analysis?!?!There is a German cockroach and a Dzungarian hamster, but there is no gluten! I'm in shoke
An excellent point, always clean, prompt, I prefer to go here, because the laboratory itself is located here, respectively, the biomaterial does not take long, they immediately send it to work and as a result - fast results.
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Дарья Х
Level 2 Local Expert
January 9, 2024
I passed the DEAC analysis on January 7, 2024
The tests should have been ready by 21:00 yesterday.Unfortunately, your operator did not give me a proper answer.
The first time on January 6, I visited your department on Mailina, the Administrator was rude to me, and no one called me back.
The second case was on January 7, when my mother and I called a visiting team to the house.A girl arrived, made tests and took a blood sample.Instead of CA 15 - 3, my mother had a PSA analysis of the prostate gland!
They called and made an appeal and silence!
The nurse's contacts remained well, she solved the problem by refunding money for an analysis that is not taken from women at all.Apparently it was her mistake, she fixed the problem.
Nevertheless, no one gave us feedback again!
This is our time and health!
The third point is that my tests should have been ready before 21:00 yesterday, but there is no answer!
In addition, the nurse indicated the phone number to receive not mine, but my mother's, besides not leaving a receipt.
What should we do in this situation?
Appeals are only being drawn up, but they go into a black hole from which we do not observe or hear feedback!
As always, the invitro is at the highest level - from the reception to the recipe! I went for an ultrasound, but I also got to two specialist doctors - an endocrinologist with a doctorate! I liked the approach to diagnosis and prescribed treatment!
I always took tests in the invitro. There were no problems. And carefully, and quickly, and on time. And close to home. (Many branches)
BUT! What happened?
They don't work according to the schedule! I've encountered this twice in a week!
• You have indicated that they work on Saturday until 12. At 11.20 they can no longer pass, since they no longer work.
• The doors are also closed at 7.30 am! The girl came only at 7.50. I went in only at 8 o'clock
• Kunaeva was faced with the fact that a nurse was sitting in the treatment room and filling out something. The question can be answered - wait. Why wait? Assemble a queue and stand in it? Besides, when the child passes and starts crying at the entrance! Definitely not up to WAITING
Nice laboratory, clean, fewer people in the morning. In my opinion, they do all kinds of tests. The prices are reasonable, the result is high-quality, after them there is no need to doubt the result, there is no need to retake. There are often promotions, there is a cumulative bonus system.
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3
Den B.
Level 8 Local Expert
December 11, 2024
Blood tests and other body secretions are performed for an accurate diagnosis of diseases
Responsive staff, they came up with great letters for children, it's easier to take subsequent tests!!! Well done! Now we are waiting for the first place in the analysis))) My daughter didn't cry at all
Girls, dear ones, do not go to the gynecologist at the Kunaev Invitro. I have a sad experience! I took a smear for oncocytology (PAP test), scratched my neck until it bled. As a result, the analysis is not informative, the laboratory returned the money! The sterility of the instruments does not show, and being on a chair lying on the floor is problematic to see! I'm not a sissy, but I roared for 2 hours without stopping after taking a swab!