The bank is terrible, the work schedule is 18:00, but the system works for them at 17:00. It is not written about this anywhere. Be prepared that you won't be able to do what you need to do. The bank's employees do not know the specifics of working at the bank at all. Their currency exchange works on certain days. To activate the card, you need to make an operation through the cashiers, but this cannot be done. Since their system works until 17. What is the point of a bank working until 18 if nothing can be done there.
Instead of 4 operators, 1 works in the department of issuing transfers and deposits, a huge queue moves slowly, 1.5 hours of waiting turned out to be in vain, because the name and patronymic were indicated, for an employee of this bank this became an excuse not to issue money, although it did not become a problem in another bank!