There are an awful lot of disadvantages. As soon as I connected to them, I tried to replenish them in the terminal, but there are no crap in any terminal. I came to the office, asked at which terminal and how to top up. They answered: "We don't know, terminals are not our job and we have no idea what is where." So I had to go to the office once every 2 months. Until the tariff suddenly increased, it was unscheduled to go to the office, because there was no Internet, and technical support did not respond. And lo and behold, the office is closed in honor of the holiday. I asked again in the terminal and was able to pay, only...the Internet did not appear, and the site said that I did not replenish it (goodbye to my 2k). But I learned how to replenish it on the site. But as soon as it's 19 o'clock or the weekend, the Internet will definitely start to turn off so that you don't call the office or tech support. In 2 years, the price has already been increased 3 times, but for some reason other providers do not have it, and the quality has not changed there, but mine has changed. It also happens that the Internet is gone for a long time during the day, I call, they say "we don't know what the problems are, they write everything is fine, you have problems there somewhere," and after 2 minutes they turn on, that is, if I hadn't been sick, would I have sat without the Internet further? Sunday morning, there is no Internet since Saturday evening, Monday's Eden to call and worry. At least on the website they wrote about the reasons for the absence. And I'm not talking about the fact that you spend half a month on the Internet, which even one site loads for 4 minutes
Probably in Lugansk, the "grandmother whispered" to many providers or the term "high-quality service" is not familiar to them. At first I used a honeycomb , then there was a megalink (both periodically did not work for days) and eventually switched to holi no. These also did not distinguish themselves by the constant and fast Internet, even now I am writing from the mobile Internet, since there is no holy, I did not even open this page.
I called support several times, they say it's so bad everywhere…
Does it bother me? Do not take a fee in this case on the days of poorly provided, or rather not provided services, but no, Scrooge will not tolerate this.
In short, specifically my experience of using the Internet provider holi is not - TERRIBLE
Excellent Internet, we have been using it for a long time. It works fast , and iptv is especially pleasing - 270 thematic channels . The best operator in the city.