there was a Hephaestus 1100-05 stove at the cottage. I did not use it because there was no access to liquefied gas and there was no time to refuel a 50L cylinder. well, the time has come - refueled, connected - 2 out of 4 comfort points did not work. I think, well, the taps most likely stopped working, because no one has touched this stove for 5 years. I come to this store, I say, we need cranes. The answer is an old stove. there are no such people anymore. What's the problem?
I explained the situation. They say take the nozzles. most likely, they are the problem. I took it, changed it, everything worked. Well done guys.
We made an order for spare parts for the stove . We ordered a large electric comfort , sent an average one by euro mail . The seller was rude after he found out that she did not fit. He began to express himself very rudely . I do not recommend this store , it has a terrible attitude towards people . How can you call your customer stupid?
We needed spare parts for the stove. They were quickly picked up and sent. Everything is clear and without delay. The price is even lower than in other stores
The store is constantly closed, a boor answers the phone number that hangs on the door.I came twice, it's all the same.It is necessary to close the unborn sellers.
We picked up spare parts for the stove, everything to the smallest detail, the prices are minimal, they were quickly sent, they promptly returned to a suitable one, they got the necessary fastening.
The glass was sent by mail , everything came up , everything was whole ! We are very satisfied with the store
By the way, the price is the lowest in the Republic of Belarus
I bought an electric engine on a spit in a gas stove while everything is working, I will hope that it will work for a long time, it was delivered by mail
I called and found out about the availability of the part. I arrived at 6.35, their working hours are up to 7, I found out about it earlier. As a result, it was closed. I call and get a reply that they work with variable opening hours. Come back tomorrow.
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Anonymous review
January 31, 2018
How many times have I tried to get into the store in the SB, the opening hours are marked on the door, but there is no one, it is closed. A 1-click order does not work. I placed an order, the gas stove was in stock. "We will contact you soon," it was written when processing the order. And the next day, silence. I called all the phones 8 times, no one answered. In Viber, the same thing happens to my request with 0 reactions. Wasted time, spoiled mood. I ordered a stove from another place. I will not contact this "office" anymore.
We ordered a stove with delivery. We agreed on the time - after 17 pm. On the day of delivery, we called and clarified. Instead, they were brought in at 14 o'clock, a working day. And on another day or time, they did not agree to take it in any way. Disruption from work, calling a bunch of friends in search of the right amount (did not have time to change)... The day is ruined. Well, them, with their "cooking" ((((
The organization of delivery leaves much to be desired. Wasted time and nerves - they are not delivered at the agreed time, when they want to. I won't order any more