Great hotel, comfortable rooms. The summit was organized at the highest level. Service also suits the hotel level. Recommend to everyone who can afford
A great hotel! The rooms are comfortable, tastefully decorated, the service is at the highest level, there is a very rich assortment of dishes for breakfast, the location is excellent, the atmosphere is cozy. I really liked the club on the top floor, leather walls, cozy atmosphere, luxury tableware, buffet, hot dishes, salads, pastries, dessert, alcoholic and non-alcoholic drinks, pleasant music, you can relax over dinner in the company of business partners or friends. The staff is very friendly.
We stayed at this hotel for a few days, and were generally satisfied. The rooms are clean and cozy, and cleaning was carried out daily. The staff is very friendly and ready to help with any questions. The breakfast was delicious, with a variety of dishes ranging from fresh croissants to omelets. The location of the hotel also turned out to be convenient — close to the city center, with good transport accessibility.
To get only to your floor(!), you need to use the room key card.
Of the cons: the rooms are a little tired, and the carpet needs cleaning.
Overall, the impression is positive, and I would recommend this hotel to those who are looking for comfortable accommodation.
It's a good hotel, the standard rooms are already quite old, but everything you need is there, even flowers in the bathroom) Cleaned every day, clean! Good breakfasts, with a wide variety of food and live music. Convenient location of the hotel. The biggest disadvantage is the lack of early breakfasts at the check-out, which is very disappointing, there is boiling water with tea bags, a kind of sandwiches, and something else.… It would be better if there was nothing at all, with such a gorgeous service, it would be inappropriate to offer such a "breakfast"! I took off the star, only for the lack of early breakfasts for travelers.
The best hotel in the city! A wonderful atmosphere of comfort. Excellent staff. The room is clean and spacious. Comfortable furniture. Quiet air conditioning. A clean, sparkling bathroom. Delicious food in the restaurant. Wonderful cocktails in the lobby bar.
I'll start with a good one. A great breakfast, where there is both prosecco and fruit. There is a swimming pool and a spa. The rooms are spacious and well insulated. A pleasant backyard restaurant with perfect lawn and quiet. The location is also great.
But there are also disadvantages: the rooms are very tired and they urgently need repairs. You won't look at the carpet without tears, the plumbing is also not in the best condition. The air conditioning is not working well, and in general it is hot in the hotel, although it is not the hottest outside yet. At this price level, you expect more
A great hotel, the service is very good, the breakfasts are wonderful,the pool is clean and warm, the staff is trained, everything is in the rooms, especially I liked the coffee, I like everything)I recommend
Wonderful staff, cleaning service! The location is great, quiet and the views are great! The repair is not the newest, but it is maintained in good condition. The quality of hygiene kits is very good. It is a pity that a washcloth is not provided now.
We lived for 2 weeks for work, the place is amazing. Very tasty breakfasts, a comfortable bed, the views from the window are gorgeous, the air conditioning works great. The rooms have been upgraded for a long stay.
Great hotel. We were in early November 2024, a week. The rooms are good, the breakfasts are excellent. We stopped for work, for an exhibition, just next to the exhibition center, within walking distance. Everything is close. I recommend it!!!
The best hotel in Almaty in terms of location, convenience of rooms and all possible parameters.
A great breakfast, a pleasant spa. The only comment is on the strangely working logic of elevators, but this is tolerable.
Perhaps the most historical place among the hotels in Almaty. Everything is on the level. The breakfasts are cosmic. The interior is magnificent. In general, it's not surprising that this is the Intercontinental.
I really liked the hotel - a beautiful clean room, soft pillows and a comfortable mattress, the staff is very friendly, extended the room for 2.5 hours without problems, delicious and varied breakfasts, lots of fresh fruits, freshly squeezed juices. Definitely 5*****
There are no disadvantages for me.The hotel is super.The staff is polite, the food is delicious.The rooms are clean.I really liked the pool and the gym.I recommend everyone who will be in Almaty to look here.
The hotel is nice and conveniently located.But!The switch from the faucet to the shower didn't work in my room, I had to take a bath, and I don't like to take a bathroom in hotels.That's why I'm taking off the star.I did not talk about this at the reception -I was at a time when there were a lot of guests and there were not many room options.The breakfasts are good, there is a corner with national products.
Great hotel. 5 out of 5 points , I recommend , the rooms are excellent , the staff is polite, the location is convenient . I will definitely return to this hotel.
Excellent hotel, comfortable rooms, good service, varied and high-quality food, for fastidious gourmets... The location is relatively convenient. I recommend...
Excellent hotel, everything is at the highest level.
The breakfast is one of the best among the hotels I've been to. There is also good sparkling wine and salmon.
A lovely hotel with a lovely beautiful green area! Good location, good service! We held a conference in this hotel, everything is on the level: hall, equipment, technical staff.equipment, furniture, treats on breaks. Accordingly, we lived right there, everything is fine!
Hotels of this chain are always on top, no matter what country you are in, I recommend it. The service is not intrusive, clear. The food is great and delicious for breakfast, you can get better with sparkling Baikal. The staff is always with a smile on their face. The rooms correspond to the stated 5 stars. The breakfasts are fresh and delicious. The atmosphere is exciting. It is located not far from the center of Almaty.
The hotel is in the style of the good old Intercontinental. A lot of wood, yellow metal and carpets, glass elevators in the atrium, a cozy lobby, a spacious parking lot, spacious halls for celebrations and conferences, a large restaurant, a good bar.
The rooms are clean, the beds are comfortable, the plumbing is a little old-fashioned, there are mountains or a park from the window (and also the long-suffering Almaty Akimat ...).
The breakfasts and banquet service were pleasantly surprised, delicious and varied.
The staff is neat, polite and friendly, this applies to all categories of employees.
The hotel corresponds to the star status only due to the size of the building.
The restaurant is in terrible condition, we liked the room, Wi-Fi is working. My good friend from the USA liked everything very much. But in the future it is better to rent an apartment, since the hotel services that are usually available in this network simply will not be available in the city of the second republican significance.
The food in the restaurant is not very tasty, everything is very salty, it is not thought out for a large number of visitors at the distribution, queues form (
The quality is consistent!
It's not the first time I've attended conferences, I really like the service, the atmosphere and the interior.
In the photo, the upper hall, on the minus 1st floor is smaller, but also a very atmospheric event hall.
A great hotel with almost no disadvantages. The only thing that upset me was that it turned out that hotel guests were not allowed to play the piano in their lobby.
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3
Роман Б
Level 13 Local Expert
October 26, 2024
Great hotel. Located in the center. New and modern, with good service and restaurants. The breakfasts are great. Super comfortable suites. You can sit comfortably in the bar upstairs.
Good hospitality. The rooms are spacious. Not a bad breakfast. Normal plumbing. Clear. A little trouble because of the construction. There is a smoking room. Great, see you on a business trip.
The staff is friendly and responsible. There is no point in describing the quality of services, they keep the brand perfectly. The buffet with a great selection, the rooms are excellent. Excellent location, main tourist sites within walking distance and mountains nearby
It's not the first time in this place. A nice, comfortable hotel. Polite and helpful staff. Large apartments. Expensive, but angry. Russian cards are not accepted and cash rubles are not accepted. We need to think about the payment in advance.
A great hotel, stayed in it many times. Comfortable modern rooms, equipped with everything necessary. Excellent sound insulation in the rooms. Just a great and varied breakfast. No disadvantages were noticed. I recommend staying here if the budget allows.
He did not live in the department, but there was an event in which he participated. I was visiting a colleague's room: expensive, beautiful, comfortable. The restaurant staff deserves special praise - all the positions at the dinners were amazing and the service was perfect.
The service is 100% very good,the room is 100%,hospitable 100% for guests, the parking is very large and the green lawn of the Christmas tree is 1000%%%%
I was impressed by the performance of the piano and the violin. Well built, it gives the impression that the inside fills one fun. Thank you to the staff.
Nice, spacious rooms. Friendly staff. Live music))) Many additional services: swimming pool, spa, etc. A wide variety of buffet, for every taste and appetite.