Terrible company. Treating passengers like cattle.
Flight 11/29/2024 at 11:40 Stakhanov - Moscow (Southern Gate)
The driver provoked and was rude to the military returning home, although everyone was sober and adequate.
The flight was delayed for 3 hours, all attempts to get an answer from the company's representatives ended in complete disregard of them. People were sitting at the train station, waiting, without information. Then it became clear that the bus had broken down. (which was already breaking)
No one apologized for the delay, and the telegram messages with my questions were deleted.
No, guys, you're not carrying bananas, but you're responsible for living people. If the ticket costs 5,000, then be kind enough to at least respond in a telegram when you are simply asked for information - this is normal in Moscow and in the civilized world, if anything. Get used to it.
Great organization! Very attentive attitude, the help when buying a ticket is simply unique! I was carrying a cat with me - no problems, they even helped me buy tickets for an earlier flight so as not to wait long at the bus station! Thank you very much, the cashier- unfortunately she was in a hurry and did not ask for the name.
I often travel with Inter Bus, the drivers are polite, the bus is comfortable, there are stops on long routes. The operator always calls back about tickets. Escort before boarding the bus is always by SMS and you can call
I booked a ticket in advance. They confirmed it twice, indicating the location. When it comes to boarding, take any available seat. I booked by the window - not a single one in the whole bus was available near the window. The majority of our mighty Russian people just took 2 places for themselves. When asked by the driver what was going on and why I couldn't take a seat on the ticket, he shrugged and said there was nothing he could do, take any available seat. I would not have booked a few days in advance, but would have arrived on the day of boarding and would have received the rest. The "on top" attitude is simple. Thank you, I have no desire to contact your company anymore. Even 1 star is too much for you.
P.S. If you are going to board in Kotelniki, be prepared to transfer from a minibus to the main bus and to the fact that your place is 99% likely to be occupied because Kotelniki has an additional station. But this is related, alas, I cannot understand the second day.
I booked a place by phone, when I came to board my seat was not there , it was good that I managed to buy at the checkout, my adventures did not end there, on the way we were stopped by traffic police officers who took the bus and we stayed on the road , explained that the carrier did not have documents for transporting passengers
My wish is for the beads to be removed for large crossings, and carried on big buses, and in general it would be time to carry trains. It is very difficult for pensioners to ride in beads, we all know that many people even died from this after long journeys at home
I am currently returning by this carrier from Moscow. There are no complaints, starting from booking a ticket, ending with boarding and the road. For me, a convenient bus is very important in such carriers and so that drivers do not be rude. There is complete order with both the first point and the second.
In August, we went to the Krasnodar Territory (there and back) with this carrier - the impressions are terrible! Although the air conditioner was working, it was dripping on people in the cabin, which is why it was turned off. The seats are not comfortable, because with my average build, my knees rested against the seat in front. And it was not at all possible to decompose, because the knees of the rear passenger rested on my seat!
On the way back, in another bus, there was the same situation with the seats. In addition, the bus broke down. We stood on the highway for 1.5 hours (it's good that another bus stopped and helped). We drove to the border of the LPR and right at the border we were all transferred to the bus that was traveling from the Crimea.
Terrible company. Treating the passenger like cattle. It was probably not explained to the drivers that they were carrying people who needed help, solving their requests and wishes., and delivering cargo from point A to point B.
The journey of Stakhanov - Yalta. I am writing a review, as fresh emotions)! I was traveling to Crimea by another carrier company, where I was met by the drivers of the louts, the dirtiest bus, the most inconvenient. My first bus trip, I used to travel only in Turkey in buses, and I thought they were everywhere the same as there. )) I entrusted the Interbus with the way back. I was greeted by polite staff (drivers), helped with my luggage, and were attentive to all passengers throughout the trip! The air conditioner always worked! Even at customs all the waiting time!! (Maybe this is normal, but this was not the case in another company) . It is clear that buses, in principle, are not comfortable trips, but it was probably the best thing possible. The seats are soft, wide and well laid out. And most importantly, the bus was clean! I've checked everything!! After the previous trip)!! I didn't go to Moscow - I don't know)! I definitely advise you to go to Crimea :)!
Against the background of other carriers (especially from the DPR), it is super. One thing is annoying-the long routes of entry and exit from Moscow, when the bus circles the Mkad from 2 to 4 hours
The trip is terrible!!! There are no complaints about the drivers!!!! 👌!!! But the management of the company is a huge horror!!! 😠. The air conditioner is not working!!!! 😓. There are 50 people in the cabin!!! By the way, bus 297!!! Remember not to eat!!! 🤔. Companies just want to make money!!! 🤑. I repeat, the drivers are really very polite, understanding, but what depends on them? They were ordered and they are drowning!!!!🤗. The carrier is a HORROR in one word.
Don't ride with them!!!! 24.00 the weight of the bus in kipisha!!!! 😓😓😓
Disgusting organization of transportation, they say one thing, in fact, everything is completely different, it feels like when payment is collected in Moscow, then everything ends there, the driver does not seem to be from this world at all, does not warn how long we will stand at the stop, when there will be a stop, when we crossed the border it was generally a complete trash........ There are 8 places in the busic for each place, a person in Moscow paid 1000 rubles, they put 2 extra people in and at the same time require us to move more tightly, when we began to be indignant, the driver said that they did not care about them, the dispatcher gave such instructions, in short, in a word, the dumbfounded office.
5, because a regular customer.For many years now.There are flaws, but not critical.In general, I recommend it.It is convenient to book and pay for tickets.Discounts.Safety!I love you, what is there?)))
How many times I went, everything was normal, and at least a drunken, smelly cattle (passenger) was allowed on the busit is necessary to take some measures against people who are intoxicated.