Insula Resort & SPA Hotel
163 reviews
August 31
The food is varied, the taste and color as they say - 5 points
The rooms and the cleanliness of the rooms were cleaned every day - 5 points
3 pools for different ages and height from 0.35 to 1.4 meters - 5 points
There are slides, you had to follow safety precautions and take care of your children yourself - 4 points
The territory is not very huge, but you can walk around, it is cleaned - 4 balls
There is no beach bar on the beach, it seems not far to go, but there is no convenience - 4 balls
A 5-star vacation is counted for 4 with two pluses!
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July 29
A very good hotel, adequate staff, they try very hard. The food is quite decent, better than in other hotels of the same price category. The grocery market is across the street. Two disadvantages: sooo many people, it seems that people do not fit on the territory and a small beach with huge boulders in the sea. You need to swim carefully, you can damage your legs. The restaurant is very noisy and crowded. And the staff is rated 5, well done.
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June 20
A good hotel, clean, the staff tries, they feed delicious, there are a couple of disadvantages, passing vehicles are very audible in the rooms on the road, and the biggest problem is they occupy sun beds on the beach and do not come all day, and those who want to relax by the sea sometimes do not find a free place
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May 5
We had a family vacation at the end of April 2024. Among the advantages - well-groomed territory, staff speaks Russian well, a convenient swimming pool for children and adults, quite edible food, fish and vegetables in various forms all the time, beef and lamb are practically absent, there were no problems with stomachs, bars offer 3 types of local wine: white, red and pink (the most popular), good gin, raki, vodka, medium-level whiskey and brandy, beer, liqueurs. Among the disadvantages are constant loud music until 3 a.m. in rooms with sea views and highway noise in family rooms, access to the pool through the smoking area, bed linen in the rooms is changed regularly, but the floors have not been washed once in 10 days of stay, cats are constantly climbing all over the territory, in the lobby All the sofas stink of cat urine. The beach at the hotel is bad, it's not even pebbles, but a mixture of construction dust and rubble, there are large stones in the form of slabs in the sea, many people fight with their knees and elbows. The main contingent of tourists in our arrival are Lithuanians, Belarusians, Ukrainians, Romanians, Bulgarians, Russians and Poles. The animation in Turkish, Russian, English and German is very primitive. There is simply no children's program.
I would not choose this hotel for the high season, the sea and the beach leave much to be desired, for spring, when the sea is still cold, it is suitable. Nearby, across the street from the hotel, there is a bazaar with vegetables, fruits and clothes on Wednesdays. The main chain stores and shopping centers are within walking distance. But there is no point in Turkish shopping for Russians now, our marketplaces offer even more choice at lower prices
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2
November 21
A good place to stay in the center of Konakli. Friendly atmosphere and good staff. You can rest. It's not a pretentious place, but everything is pretty passable. And the food and the sea , the main mood and the mood for a positive.
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May 10
We rested from 26.04-05.05.2024. The atmosphere is relaxing! Friendly staff, no frills food (no intestinal disorders!), the territory is well maintained, the pool was cleaned daily. There is enough on the beach. Ice cream from 15-16.00. Drinks and cocktails all day! The rooms are ordinary, clean, and the safe is free of charge. Our Windows looked out to the pool, music (disco) until 01.00. The attitude of Elena gastroleishen, who is called to help, overshadowed our rest! She refused to enroll us in the Ala-maps, motivating the workload. When I tried to "communicate with the administration on this issue," they offered to write an appeal.
The entrance to the sea is inconvenient, pebbles and a cliff-it is difficult to get out of the sea, especially if there are waves! The minibus to Alanya is 30 liras! There is a place to walk!
The hotel is practically in the center of this resort town, near shopping centers, on Wednesdays near the bazaar! Bargain!
The hotel is on solid 4!
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4
2
October 18
The area is very beautiful
The food is delicious
The room is clean
Excellent animators, interesting shows at the end of the day
Did not like, probably only pillows with lumps.
Otherwise, everything is fine! The rest was a success
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August 27
Hello there! We stayed at this hotel with friends from 08/14/2024 to 08/21/2024
Let's start in order.
Check-in. We arrived at the hotel closer at 12 at night, only 3 companies arrived: a young couple, a couple with a child and us (3 friends). Upon arrival at the hotel, we were told at the reception that an error had occurred and there was only 1 available room for 3 people. It was the first time I faced such a situation, because in fact our room should have been free from 15:00 that day, after a hard road I did not want to hear that we would not be settled. The only available room was given to a family with a child, we and another couple waited until 1:30 a.m. to be checked in, the employees did not make contact and did not try to solve our problem. As an apology, we all had a free Wi-Fi connection for the entire rest period. When we checked into the room, we were horrified, it was terribly dirty, the bed linen was stained, the pillowcase was torn, there was a piece of paper on the toilet, saying everything was clean, and the entire rim of the toilet was dirty and streaked. Our bed linen was changed at night. As you can imagine, the impression was spoiled from the very first moments of rest
The room itself. Initially, we were given room 1631, it is located on the roof, as if in an attic, we had a view of the sea, but the balcony itself looked like a hole in the wall, sitting there was nothing to see. Due to the fact that the room was on the roof, the room was very hot, coming to the room there was nothing to breathe, of course I had to save, but more on that later.
The next day we met with the guide, everyone expressed their problems with the check-in, to which the guide very coldly said that your problem was unlikely to be solved, but you can send me your complaints in writing via whatsapp and began to tell me about the excursions and offer to buy them right now, because this is the last meeting with the guide, although we saw him at the hotel every day.
We wrote to the travel agency in Belarus about the current problem, to which we were provided with a late check-out, wine and fruit in the room. The fruits are disgusting, all shriveled, as if they had been lying and waiting for us for about six months. Maybe it's a trifle, but I can't help but note that the three of us had a rest, and two wine glasses were brought, yes, it seems a trifle, but this is also taking care of the guests.
On the second day, water leaks started in our room in the bathroom, vacationers under us came to us to swear that we were drowning them. As a result, the "master" came and tucked a towel into the slot, and the miracle repair was over. In the evening we found out that the next day we would be moved to another room.
On the same day, our air conditioner stopped working, it just drove hot air, it was impossible to stay in the room, they came to fix the air conditioner twice, the first time they just set turbo mode, that is, hot air was chasing around the room with double force. The second master said that the air conditioner was not working, so they brought a small fan to our room. Honestly, it looked like a mockery, a mini fan wouldn't have saved us in this heat. I had to go and swear at the reception again, unfortunately, if you are polite, then your problems will not be solved, the hotel administration seems to understand only the conversation in raised tones. As a result, we were allowed to spend the night in another room, but our adventures did not end there either. At night, my friends were poisoned, they were sick all night, and it is important to note that we did not eat outside the hotel, they felt bad at one point, as if this shipment had been picked up at the hotel. They had to go to the medical center, but all the help that was provided was a prescription for medicines, for which we ourselves went to the pharmacy. The condition of the girlfriends did not improve, many even the nurse at the hotel assumed that it was because of the pool, the animator said that two of their team were also lying with the departure. As a result, we had to contact the guide so that they would still help us, they took us to the hospital on an IV.
The next day also brought adventures, they slipped a piece of paper into our room that they were waiting for us at the reception. The hotel administrator Elena, her own, allegedly wrote a receipt in order to save time that we have no more claims against the hotel.
Most of all, I was pleased with the point that a general cleaning was done in the room, isn't this the basic duty of the hotel?) in general, when we said that we had other complaints about the hotel, Elena listened to everything and said that we should write this paper anyway, we postponed it until the end of the holiday. On the last day, we are called again and gently hinted that if we do not sign, there will be no late eviction. The disgusting attitude towards the guests, I have not seen this anywhere else.
Beach towels are also a joke, they can be changed from 9:00 to 18:30, arriving at 12 clean towels may not be available, arriving after 18:30 the towel can no longer be handed over. The dumbest nonsense I've ever seen. We changed the beach towels 2 times during the whole time.
Beach. Normal, the pebbles at the entrance to the sea are large, it is more comfortable to enter the sea in corals. The depth starts abruptly, literally took 3 steps and the water is already up to the throat, so people are all on the same line. There are large rocks on both sides of the beach, where strong waves formed, and some kind of pipe to the left of the beach, from which stank of sewage.
Sunbeds are occupied from 6 a.m., some leave their belongings overnight. Because of the long canopy under the sun beds, you have to constantly move them, blocking the passage to other people. Moreover, if you are lying somewhere in the back in the middle, then you need to go around all the sun beds on the side to go to the sea, since the sun beds are very close to each other and, say, you cannot walk in a straight line.
At about 18:30, the beach workers start saying that the beach is the finish line, they don't kick it out, but it was also strange for me.
Meal. The choice of meat is small, there are a lot of greens, vegetables, side dishes, but I can't say that it's delicious. There may be rotten vegetables in the vegetables, the pasta was smelly a couple of times. One day, they cooked wings on a bonfire, which were with the remains of feathers. On the third day, everything got boring, you seem to eat different vegetables, but you feel the same taste, apparently it's the water in which they are washed.
Alcohol is terrible, beer is probably the only thing that tastes more or less normal. We rested on the ultra all-inclusive system and there was no imported alcohol, although one day we were hinted that we would find everything for you for money. I didn't understand at all what ultra all inclusive meant, maybe juice in the mini bar? I don't know, really.
We talked to many people at the hotel, we did not find someone who is completely satisfied with it, everyone agrees that the hotel has never been 5 stars. Many were poisoned, just like us. There was one company that did not swim in the pool and lay for 4 days after departure, I assume that it's not about the pool after all.
In general, I do not recommend this hotel to anyone, I am sure that there are those people who did not face the same problems as we did and were satisfied with the rest, but the attitude of the administration to solving the problems of guests and all that we faced suggests that the hotel leaves much to be desired.
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3
September 3
It's a terrible place! The room is 15 sq.m., the beach is public, although they write that it is private, people from all the hotels located below, as well as local ones, clog the sea so that they can only swim in the pool, only the latter is poorly filtered, and every day there are a lot of people with "intestines". The food is mediocre, the dishes are mainly sausages, fruits, oranges, peaches, nectarines, watermelons, and melons, which even if they offer money you will not eat. Horror children's animation, an evening disco for forty minutes, and before that Tom and Jerry for forty minutes, evening animation of the same type, the same thing every day, even dancing and music! Good animation for children in the children's room, good attitude towards Russians, it was infuriating that the beach was constantly occupied by Ukrainians, from hotels on the third coastline! The territory of the hotel is small! The beach is pebbles mixed with sand, sun loungers a hundred meters from the water, water activities from the hotel are much more expensive than from private owners, near the hotel, and the quality of services provided, the latter are much higher.
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1
September 6
Great hotel. The cuisine is diverse, it will not have time to get bored. The staff is friendly, there are many Russian speakers. The territory is well maintained. The beach is clean, there are enough sunbeds.
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June 17
And so I was at the hotel in May for the May holidays from the 3rd to the 9th of May. I must say right away that I am not the most important guest. We were met at the reception at 23-30. At the reception, the person spoke partially in Russian. Without pathos and other bullshit. They said they were hungry - I took them to a restaurant and fed them separately. It was a pleasure. They gave me the keys to the room and offered to carry my suitcases unobtrusively. Well, actually, they wished us a pleasant stay on our refusal. The territory is of medium size. Four bars. There is no strong alcohol at the extreme bar near the beach, but 50 steps away there is a central bar with snacks and strong alcohol. There are a lot of tables. There is a lot of shade in the hotel, which I really liked. I went without children, the animators are normal in appearance, but I never talked to them. The staff is friendly without any negative emotions and disapproving looks. The Internet works in the lobby, you pay 2 bucks a day and the Internet works throughout the hotel very quickly. On Wednesdays there is a fair in front of the hotel, you can buy things fruits. There are a lot of shops and cafes across the street. The tour package is diverse, but it seems that there is a small percentage of tourists from the Russian Federation. Mostly Lithuania, Latvia, Belarus. I didn't like the food in the canteen. More precisely, a meager assortment. Vodka is all Ukrainian, nemirof, fumes in the morning. Beer is normal. There is practically no meat, only chicken. Although the store sells 2000 Russian rubles per kg, maybe that's why it's not in the dining room. There are few sweets either, but the snacks at the bar are excellent. Ice cream is always distributed to children in different factory packaging. But the hotel has a friendly atmosphere. There is hot water. Max is working at the reception. Max, hi. The beach is clean, but we got caught in storms, the deck chairs are partially occupied, but there are plenty of free places. The slides work regularly plus heating. Only pensioners play water polo, so there is every chance to show yourself as a top player if you are a little over 30. There is a tennis court and a couple of tennis tables. The rockettes are right there, you don't have to go anywhere, you bang, you play, you swim, you bang again. Transportation is right next to the hotel. Buses, taxis. Alanya is 10 km away. I crossed the road, went into the yards and picked oranges, but not all of them are delicious.
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July 14
I just came from there ! Everything is fine! The staff is very polite! clean, neat. Clean beach (pebble). The kitchen is completely without words . So I advise you to visit the place
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2
2
May 25
A very budget five.....I had a rest from 05/10/24 to 05/24/24, standard room. Ambiguous, but not 5 stars. The food is monotonous, sometimes yesterday's food is offered the next day, sweet pastries are monotonous, not tasty, but it looks bright. The soups are incomprehensible, I took them 2 times in 2 weeks, it is unclear what they are made of. Once they offered already spoiled fish....There were no frills. Turkish Cuisine Day is once a week, everything is the same, only chefs were present outside by the pool....A la carte- I ordered lamb and trout 2 times-it was cooked delicious, but snacks from the common table... I asked for tea, but they didn't bring it. There is no animation- they are non-professionals, they seem to be trying, but still people are bored. The territory is green and well maintained. The beach is wide, dirty, cigarette butts, small debris.Dusty sand, sand mixed with construction dust...RESUME- it seems to be good, but I won't go a second time.,
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4
1
November 18
A good budget hotel. In the center of Konakli village near Alanya. Both the market and the shopping center are within walking distance. Read reviews before booking, so that later the stones in the sea, etc., will not be an unpleasant discovery for you!
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August 22, 2023
We had a rest with my daughter from 08/10/2013. In detail. I liked the hotel. The standard room is very small, cozy, the plumbing is serviceable, clean. The room was cleaned daily, towels were changed 1 time. When leaving tips, they cleaned worse than without them (a paradox). But! The staff is polite and smiling. The room was on the side of the pool, at 23 o'clock it was already quiet, we got enough sleep, do not believe about the noise.
The pool is large and clean, it is cleaned daily. Sunbeds should be occupied at 7 a.m. (the issue of towels starts at 8, but you can take any personal belongings: T-shirts, swimming circles. yes, at least with something!). Slides are a fire, adults can remember their childhood!
I advise you to take a couple of small towels on a trip, they won't take up much space in your luggage, but they will come in handy.
The food seems to be monotonous, but there is a lot of everything, you can eat something new every day. There is a children's table. They bake their own pastries (simit won my heart!!!). A huge number of types of olives and olives, cheeses are quite monotonous, although there are many types. Non-stop drinks, alcohol is not diluted! Lots of vegetables and fruits. Every day meat and fish, chicken. Ice cream is given out once a day and there have never been queues.
Animation is generally fire. I especially want to mention Dasha (just a lighter)! Margot is engaged with children in a mini club, incredible energy! Memo is a fun nightmare for adults by the pool!
The beach is clean, there are a lot of stones. There are only corals. Entering the sea with rocks, be careful.
The territory is small, but very well maintained and beautiful.
Of the cons: tiles are everywhere, you need to walk carefully so as not to fall.
Overall: a small 4* hotel, very cozy. Honestly, I want to come back to this
A note for those who travel from tez tour: do not change the currency through a guide named Moussa, it heats up for tourists, there is an exchanger nearby where you can change lira at a rate close to the truth (at the time of the trip, lira 3.8, the guide wanted 4.5). It's unpleasant, although the guide on the bus said that the guides change according to the real rate.
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7
October 4
It's a good hotel, I've been to it several times, I've read reviews about the hotel on different sites and I think they are more untrue and biased. The rooms are cleaned, not perfect, like many houses, but clean. The territory has been in excellent condition since the first days of the hotel's existence. There are really a lot of cats on the territory of the hotel (about 10-15, if that's a lot), but they do not interfere with rest in any way. Here it is necessary to understand the mentality of the Turks, who treat cats very kindly and, by the way, it is a sure sign that there are no rats in the kitchen. Surprisingly, there was almost no animation in the hotel this year. Beach volleyball doesn't count.
Now about the four for the hotel. Around 2017, the concept of tourist recreation changed at the hotel. Now the main principle of rest in the hotel is eat-drink-sleep. Food is available from 7-00 to 01-00. Vacationers move to the snack bar after breakfast and drink unlimited alcoholic beverages along with fast food. Then lunch and then again a snack bar and alcohol. I saw how people's tower was demolished from such a freebie right on the first day.
September 2024
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1
July 8
We had a family vacation at the end of June, my opinion is that the hotel does not pull at all for 5 stars, the food is bad for me, monotonous, although they wrote below that they can put yesterday's food, there is no meat at all, the fish is dry, children have nothing to eat except French fries, there was a day when they were given rolls, so they are not in their mouth you will invest as they say ... in general, I put 1 on nutrition.
Next, the beach, it is written that the sand is pebbly, so it is not so, the beach is completely made of stones, it is impossible to go into the sea without slippers, the sea is dirty and constantly waves, there has not been a day in 8 days that the sea would be calm, the whole hotel is based on animators, they are clear there is nothing to say, the sun beds there is constantly not enough pool, people take up places from 7 a.m., in general, the hotel is so-so, definitely we will not return here, by the way, if you want Wi-Fi throughout the hotel, pay 2 bucks a day and the reception staff is so-so
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September 1, 2023
The hotel is nice, the room is comfortable and beautiful. The sea is very close, there are pebbles and sand on the beach. The staff is polite and responsive, they respond to requests very quickly. The sea was a bit dirty for a few days, but it didn't bother us. There are many different kinds of food, but the child did not find anything for himself except French fries and fruits. One day we grilled chicken kebab and kebab on the grill - I ate with pleasure, but otherwise I even tried cakes a couple of times and did not do it anymore. If there are stomach problems (I was poisoned by something), then the only food will be tea, bread and hard-boiled eggs for breakfast.
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2
August 15
We had a rest in early August 2024., the hotel is clean, well-maintained and that's all of its advantages. Animation is there, well, it's not at all, you need to try to feed the child, the entry into the sea is bad, there is a slab on which you can fall, since it is overgrown with algae, the beach is pebbly and it hurts for children to walk, sun beds are far from the beach, which is extremely inconvenient. Many children had rotovirus.
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4
July 29
If you are thinking of going to this hotel or not, it is better to choose another one.
The hotel positions itself as a five-star hotel, but in fact it pulls at 3 stars with a stretch.
We went to the hotel for 9 nights using the ultra all inclusive system. The alcohol is mediocre and we were just shocked by the paid Wi-Fi at the hotel, this is the first time we see this, but these are not their biggest problems.
When you go to ultra all inclusive, of course, you expect to be able to eat normally. We ate on the first day, and literally on the second day we ended up in the hospital under ivs with a severe food infection, we did not swim in the pool there, drank only bottled water, ate only in an Insulin, so there is no doubt that we were poisoned by their food.
Vomiting, diarrhea and fever plagued us the whole vacation after eating at this hotel. Plus, I started having a terrible allergy, considering that I'm not allergic at all, and as the doctor said, it's an allergy to milk, which is offered at the hotel)
When we recovered a little by the middle of the vacation, we decided to eat in the Insula again and, of course, poisoned ourselves in the second round)))
When we came to the guest resort to solve our problem together with the hotel and get at least some minimal compensation or an apology for a completely ruined vacation, in response to a claim to food, we heard from a girl who writes down in the ala kart restaurant only that: "oh, and I have now the child is sick at home too, this is not a problem in the hotel", "you know, in all hot resorts in July everyone is always poisoned" and, of course, that this is not their problem))) She said in all the photos of the spoiled food that it was "for decoration", although the cook stood and cut the spoiled rotten vegetables into a salad. When we objected to the fact that it was not the first time in July that we were vacationing in Turkey and had never had such a thing, we received complete disregard in response.
Bottom line: x2 money spent to eat in restaurants (as if that's not what you expect when you go to ultra all inclusive?), ruined health and ruined holidays. Thank you so much, Insula resort&spa, now you are on the blacklist of hotels 😉
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1
October 15
Excellent food, well-groomed territory, pleasant and helpful staff. One of the disadvantages is the old renovation in the rooms, which is why there was water on the floor in the bathroom, and the entrance to the sea is variable depending on the weather: we had from sand to large pebbles, which is why it is not always pleasant to enter without corals
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October 27, 2023
We had a rest at the hotel this fall. We arrived at the hotel at 10 o'clock, the bracelets were put on immediately, settled in at 12 o'clock. The room was family, room cleaning every day. The territory is clean. There is an indoor pool in the spa area, open outdoors, one with slides. Large beach, good access to the sea. Very strong animation, they won't let you get bored, everyone knew the hotel dance. The child was entertained in a children's club, in the evening a mini disco and an entertainment program for adults. As for food, I was fed for slaughter, you can eat from morning to evening, going from restaurant to bars, gozleme tortillas, ice cream, drinks. In general, we liked everything very much, I hope we will come back.
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3
August 23, 2023
We had a family vacation in August for 23 years. A hotel with a small compact territory, on which there is a main pool, a pool with three slides (fun, but the slides are more for children), an amphitheater, several bars and a children's club. The sea is close, the entrance is pebbly, but in general there are no large stones in the water. The food in the restaurant is not to say that it is varied, but delicious, a lot of grilling and sweets. There were themed evenings, national and Japanese cuisine, barbecue, etc. From the hotel, you can take a bus to Alanya in 20-30 minutes, where you can safely walk on your own.
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1
May 22
Excellent hotel, large territory, everything is clean and beautiful, varied food, adequate staff, three swimming pools, two of them for children, cozy rooms, near the market. The disadvantages are very weak children's animation.
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1
October 28
A great hotel, its own beach, super rooms, great food, great meat, I always keep silent about chicken, cheeses, desserts, pastries, everything is fine, I will come again with pleasure!!!
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July 28, 2023
We had a rest with family and friends in this hotel July 2023!!!
We liked everything very much, rested from the heart.
Animation of the cannon is either adult or childish. Especially the animators Nastya, Stasia, Dasha, Tekin and the Presenter YOU 🔥🔥🔥🔥🔥 we participated in competitions every day in the Ferrari team!!! The children also played beach volleyball, water polo and darts.
The food is varied, the choice is large, no one will be hungry for sure!
The room was cleaned every day, the refrigerator was replenished with water, juices, and there were always clean towels.
Would I recommend this hotel - Yes I will!!!
The only disadvantage of this hotel for me is the small area. Have a good rest for everyone 🌊🌊🌊🌈🌈🌈
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3
October 22, 2023
I must say right away - I really liked it! Great food. Every day something new, the staff is very nice and kind. The hotel is not new, but it is well maintained. The hotel is family-run, I didn't notice anyone drunk. A small selection of food for children, only for this I put 4 stars. But for the money for which we rested, it compensates for everything. I will definitely come again. By the way, in no case do not go to "free" shopping from a tour company, they are cheating! You will take a city bus back from shopping, and it's not very fun with children. And in general, exclude everything for free. Free only cheese in a mousetrap
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May 20
The service is excellent.
The buffet is clean and tidy.
Everyone is hospitable.
Sooo polite staff,
Of the cons,
Lichen cats, leather sofas in the lobby ( cats )
The smell of cat urine hurts my eyes.
Elevator. It's a very long wait. There is no button to select the direction of lifting or releasing. We have to wait for the completion of the route from point a to point b.
In general, it does not make an intermediate stop.
We took it for 12 nights. But on day 4, everything got boring.
The music is the same every day,
Free WiFi is available only in the lobby,
In other places, the fee is 2€ per day.
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2
October 6
Nice hotel, polite staff.
We are not picky about food, we liked everything.
The territory is well maintained, everything is very beautiful.
We are happy with the rest)
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June 22, 2023
We had a rest in 2023.The hotel itself is a bit old, everything else is fine!!!! Food, you won't stay hungry, everything is in abundance. You can eat almost around the clock, there is a night soup.The bar is open until 3 a.m.The service is good. The territory is well maintained, cleaned everywhere. The rooms are clean, for a fee, they will be perfect. This year's animation, both for children and adults, is just super!!!! The drinks are all local, both alcohol and beer. Beach, small pebbles. Clean.
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3
October 16, 2023
Hello everyone. Rested from October 6 to October 15, 2023. We were satisfied with the hotel. The rooms are clean and beautiful. The sea is the first line, the beach is large. The bar is open until 3 am (special thanks to the night manager Mustafa). Lots of places to eat. There is a night soup. Amazing animation, because of which I want to come back again. Children's animator - Margot) She's a super girl! And also Dasha, Tekin, Memo, Stasia, Animation Chefs - Anastasia and Chori! DJ Azat! The music in the hotel is great! I also want to praise the work of the waiters, who will bring drinks and quickly clean the table. Special thanks to the waiter Beitullah. I don't seem to have forgotten anyone. We will definitely return to the hotel if there is the same animation!
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1
October 16
We stayed at this hotel for several years in a row, we liked everything. But this year, 2024, it's just a nightmare. Intestinal infection!!! We had a rest in October, the staff shared that this problem has been in the hotel since May!!! We saw people being taken by ambulance to the hospital for ivs. Never set foot in this hotel again!!! Everything is hushed up so as not to scare off tourists.
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1
September 14
A wonderful hotel. We had a vacation with our family in August 2024. The food is excellent, the animation is good, the staff is on a strong 4.
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August 8
I liked everything.
It is only very strange that in a family hotel, where many children rest and in general many adults do not smoke now, there are no smoking-free zones.
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September 20, 2023
A good hotel, but not 5⭐️the territory is clean, well-groomed, although small, there is nowhere to walk. The beach is private, the entrance to the sea is sandy, with small pebbles, it is better to use shoes to walk from the sun beds to the sea. The food is delicious, but monotonous from day to day. The staff is polite, although I have not encountered any problems, I cannot say how they help in solving them. The Internet is free only at the reception, you have to pay in the room. Animators work daily, except Sundays, yoga, zumba, aqua aerobics, contests, performances in the evening.
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June 13
A family relaxing holiday, but not a youth one. The perfect place to relax on vacation))) good staff.
the pebble beach is a small minus for the sea, but it is not a big hindrance)
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July 26, 2023
The food is all inclusive, in principle I like everything, it has been better of course, but it will do. Most, the hobby of the animation group at the hotel, a separate greeting to Dasha. We got to know almost everyone throughout our stay). One of the disadvantages is an incomprehensible pipe going out to sea, similar to a sewer, but I think this is the case with all hotels. Animation did not let you get bored throughout the rest, be more active and the rest will not be forgotten). They cleaned every day. Number in 4++
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October 3, 2023
Vacationed with a friend and children in June 2023. Everything is very decent, clean, neat, the food is good and delicious. But special thanks to animation! They just made this vacation. Everything is for children and for parents. The children are happy and busy with Margot, and mom can go to Dasha for gymnastics or dancing. A real buzz
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July 28
Not a bad hotel, but rather not 5*, but 4*. The territory is compact and green. The rooms are cozy. There is a city nearby where we liked to go naked.
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September 26
Excellent hotel, small, compact area, clean, the staff is very polite, solving all issues that arise. The sea is the first line, the beach is sand / pebbles, there are always enough sun beds. The food is excellent: varied and delicious. Great hotel
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September 23
The hotel is 4 stars , well, not 5 .1 bar from 10 to 24 hours of alcohol - whiskey wine and beer and 3 types of cocktails .the food is poor .one of the advantages is that the first line .the animation is weak and uninteresting .The fish restaurant is a mess .
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May 14
Nice hotel, located on the first line. I liked the food and the service. You can get to Alanya by regular bus. The beach is more shallow pebbles. We were at the end of April, animation and so on worked (in neighboring hotels, the season began only on May 1).I recommend
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June 8, 2023
Excellent location of the hotel, near two large shopping centers, a children's park, a bazaar across the street.The food at the hotel is for slaughter, everything is very tasty and varied.The rooms are cleaned every day.The entrance to the sea immediately from the hotel, the beach is sand with small pebbles, the entrance to the sea is only in corals.There are 4 swimming pools, 4 bars on the territory👍I will be very happy to return there again!
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November 5, 2023
The hotel is super, we liked everything.We had a rest with my husband from October 20-26.The weather was pleasant, +37 in the afternoon, +23 in the evening.The food is delicious, the choice is large (there was not enough time to try everything), alcohol is local, also normal.Rooms are cleaned every day.The staff is friendly.We came to rest, and not to look for any disadvantages.Therefore, everyone is happy.Thanks!!!!
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August 8
Terrible food, rooms are not cleaned !!
There is an infection in the hotel, an ambulance arrived every day and took someone away !!
The child vomited, the dirty towel was folded and put as clean.
I do not recommend it!!!!
There are not enough sun beds on the beach for everyone
The Internet is paid
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May 12
The hotel is designed for cats and those who like to eat), but seriously, the hotel is small, dark, the lobby is very gloomy, the food is monotonous, the entrance to the sea is bad, the depth begins abruptly, we need "corals", we had a family room, a small balcony overlooks the roadway, very noisy when the balcony is open, it's stuffy to close it. The minimum set is hygienic, the shower gel "coniferous forest", the shampoo is terrible, there is no conditioner or balm in everything. Take everything of your own.
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July 17
Everything is fine, only during the rest they never changed the linen and towels, otherwise the rest and service are excellent!
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June 28
A super hotel. We come there many times. The owner of the hotel strives to bring something new every year. The chef is incomparable! Variety every day. The SPA is great. Especially Smart, the masseur.the reception is on top! Cleanliness is everywhere. I recommend ordering Turkish coffee!!!!
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August 23, 2023
The hotel is clearly not a top five.Especially the food, which is declared as UAI, is actually very modest, and not fresh ((((
The hotel itself is very compact, as is the territory.There are no questions about this, the whole area is cleaned, everything is very clean and well maintained.The room is newly renovated, cleaning every day.There are no consumables in the form of soap and shampoo, they are poured into dispensers on the wall.And they have tight buttons and had to be pulled through the top cover.So-so hygiene😡There are a lot of questions for the restaurant.We immediately came down with a fever and upset the whole family, including the child.We just lay in the room for three days with terrible pain and vomiting.Then they began to taste and smell the food in the restaurant, the salads were sour, the chicken tasted old, all the products were processed the next day and served with different sauces.Ice cream is given for one hour!(from 15.00 to 16.00-when most hid in the rooms from the heat).We came with the child at 16.01 and ice-cream finished.The site has a children's menu, there is none, make no mistake.A full hotel with kids under one year old, and there is no children's menu, as well as a blender.For the rest of the vacation, we ate only potatoes and grilled fish.The beach is hilly and uneven, sand with pebbles, feet are dirty all the time.The beach stinks wildly of sewage!!!!!Right from the shore, an incomprehensible pipe drains incomprehensible water into the sea, right there, among the bathing people!!!We will never come here again.We paid a lot of money, but the impressions are terrible((((
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June 4
I was on vacation for the first time in Turkey. Insula liked it very much. The staff is excellent. The menu is whatever you want
.. I also want to go to your place and relax. Thanks everyone. I recommend everything
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