Inn Ozz Almaty
20 reviews
December 21, 2024
Very good service, location. Perfect rooms
March 16
It's very beautiful)) but the service level is 3. The food is homemade and not to say delicious, there was a black hair in the soup, which was not pleasant, but the waiter was not bothered. The room is not very clean. The motion sensor is lagging, and so is the TV, but it's not critical when you're driving for the day. But the terrace/balcony, the location is just great. If you take food with you, it's a great place to relax.
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February 18
We had a rest in February, everything was very pleasant.The service is top-notch.The receptionist is a great girl, very polite and pleasant, the rooms are super, there is a smart house, in summer it is probably even better with a swimming pool.We will definitely come back here again and more than once.
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May 6
It's a nice place, but nothing is being cleaned. Everything is very dirty. Even tables in restiki. We returned today on 05/06/2025. The staff is always sleeping somewhere and doing nothing.. The bathroom is open and comes with a toilet and there are no fences. When you wash everything, including the toilet, paper, etc., is wet. The tables at the sun beds are always covered in dirt. Our glasses were kept there from the bar for 3 days with garbage. A lot of the menu is on the stack. In short, if you put things in order and repair everything on time, then it's normal, but well, he doesn't give a damn about such dirt
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1
May 17
The best place to relax!A clean pool, courteous staff, beautiful rooms and a great restaurant.I had to wait a long time for the dishes, but this is not a minus at all.I didn't want to leave, the view from the room was like Switzerland
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May 7
The hotel is pleasant, but there are a lot of mistakes: they don't clean the room, even when they ask for it three times. The shower floods, and a 10-minute wash can cause the bathroom to flood and water to enter the room. The staff is sleeping and kind of lazy. The double room has all sets for one.
Of course, there are many advantages, there are gazebos, a smart house in the room (but I had to ask Alice to fix it so that it would work) the breakfast is good and varied.
If it weren't for the cons, then the hotel is super!
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April 18
I didn't like it, the surprise in the room, paid in advance, was not prepared on time, I forgave the second chair on the terrace three times, and they never brought it. The bathroom floors are scuffed and it smells like sewage, I didn't like breakfast, everything is cold and windy, maybe I should come to it right at 7, so that everything is as it should be. In the hotel of the same chain in Karaganda, everything was fine, the food was delicious, the staff was fast and clear, in Almaty it was a sleepy kingdom where you could not be heard at all. We won't be coming back here anymore.
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April 6
Nice hotel. Cozy rooms. The view of the mountains is also impressive. Interesting design. The restaurant has a delicious salad with crispy eggplant, I recommend it.
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April 29
A nice hotel, located high in the mountains, very quiet, the rooms are comfortably clean, for a good wonderful stay!!! I recommend it!!!
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April 18
It was great in Karaganda at this hotel and I want to return there, but with the Almaty Ozz Inn it's a completely different story: the lack of service and very mediocre breakfasts can spoil the opinion of this hotel chain.
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May 9
We had a family vacation. Probably, if they had stayed for 2 days, I would have put 5u without noticing the jambs.They only clean when you ask, they don't clean well. Probably not enough cleaning staff. When it's critical with a small child. The breakfasts are monotonous, but generally not bad. The restaurant itself leaves much to be desired, half of the dishes are on the stop list, there are always no napkins on the tables, they need to be extracted, even the sugar ran out at some point) and you will buy uniforms for the restaurant staff and trays not like in the dining room. The Wi-Fi is not working well, then why connect a smart home is not clear, when in the morning even the curtains cannot be opened without Alice. The administrators are friendly, thanks for that.
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March 6
The hotel is super.
Current location is a bit far)
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October 5, 2024
Great hotel, great price, wonderful staff and delicious cuisine!
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September 13, 2024
Cool view and location, everything is new, fresh, beautiful room decoration
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October 1, 2024
Matvey the bartender is the best, very sincere and interesting
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November 14, 2024
I strongly do not recommend it, especially in the cold season. I was on a business trip in mid-November, it's cold in the room at night, even my nose is freezing.
When leaving, the closing documents are not ready and they do not know how to do them at all.
I strongly do not recommend it.
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May 14
The place is beautiful, I highly recommend it.. The design is nice and stylish and the facilities are nice
Clean and calm❤️❤️
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April 18
The bedclothes are wet
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November 23, 2024
A stunningly atmospheric place
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November 14, 2024
It's very cold in the room
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