I would like to express my gratitude to Alexandra NOVIKOVA and Alina SVITYASHCHUK for a quick, clear, competent solution to the issue of medical insurance, as well as a polite, attentive, sensitive attitude towards the client. thank you very much.
The company has shown maximum incompetence at work. The main complaint has been sent to them by mail. I'll tell you in 3 words.
VMI, real estate insurance, everything was in INGOSTRACh until today.
Due to the employee's negligence, a very important event for the family turned out to be in danger of being suspended. as a result of the proceedings and the resolution of the issue, they demanded to pay extra for correcting their own mistake, because of the urgency they had to pay extra. I won't recommend the company to anyone else!
The most disgusting insurance policy. You can't get to the doctors, it's always "not an insurance case," consultants are rude, you have to be a lawyer to prove something. There are a lot of questions about medical supplies, pharmacies issue medicines under insurance, and then letters come for reimbursement within three days, since according to the insurance rules, this drug is not included in the insurance. Learn how to work!!!