Terribly incompetent employees. It was elementary to get an account statement to attract the attention of the bank's management. A statement was made in Capital Bank in 2 minutes. In infinity, it took 40 minutes and needed to be explained 100 times
One cash register for currency exchange. Just wait in line for a long time to find out that they do not change Euros, because there is no machine to check the banknote. It's a shame for the bank))