Ying lan absorbed the Barracuda (the second was a provider in the area that was stable. I remember discussing them with a classmate yesterday - he constantly had breaks (an inlan user) and repairs, but I have silence and grace) and all hell broke loose with the Internet.
She left, we had repairs to the building after arrival - the line was torn down. Which I didn't know about. I came to restore it. They tell me, well, you put the money down, maybe you have a whole cable, if not, we'll assign you specialists. I bitterly logged into a new account, as I had to find passwords from a year ago, "there are no others, look for them," they told me. At the same time, they knew that I didn't have an Internet connection, I called them right away, but they didn't freeze my Internet so that the money wouldn't be debited, they didn't do anything. I called them, and they said, "Okay, the application is 4 days, we have a lot of requests. They don't have an expedited arrival for money. The irony is that the next day, in response to my question, "well, as you know where the installers are, the recording is," they told me at the resenpshen of the former Barracuda, "I have no idea - they decide where to go themselves." Then the question becomes, where does the 4-day figure come from?. As it turned out, even after 4 days it is not clear where these installers are, whether they are there, and the provider writes off the money. The sum is small - 300 rubles are gone, but I hope that this miracle office will answer in full for deception and disorganization. My job depended on the Internet because it was remote. So my nerves were pretty rattled. The only effective solution was to leave the city, although I planned to stay late. And all that remains is to submit applications to other Internet service providers so that they can finally enter the territory, because the monopolistic Internet service provider is a terrible provider in the case of Inlan.
The Internet is terrible, the quality of the services provided and the service is even worse! Those. Phone support does not answer questions and does not provide advice. If there are problems related to changing their settings, the answer is "call the wizard, the cost of the call is 200 rubles + 500 rubles setup". The problem is their fault, and the client has to pay for it!
Since there is no Barracuda provider on this site, and as it became known that In-lan and Barukkula merged.Then I have something to write about a barracuda that is part of the in-line.Tech. the delay is just terrible, the operator is always busy and you only listen to the answering machine with a terrible melody, even though the answering machine tells you that they will allegedly call you back as the operator will only release you, but this is false.No one will call you back.Well, if you can get through, as I did after 3 hours, then you will be answered that the installation team will arrive it is not clear when, today, tomorrow or in 5 days. They say they are very busy and this is what time you will not call, they will still be busy.Just not that I and people also have work and wait for installers for days, as it is not always possible.If you don't have time to do it in time, then hire additional people.They save on wages and the fact that Internet prices are rising regularly, then this is so.Prices are rising for services and the quality of service is full 0.I do not advise anyone.