Terrible and not decent, I ordered the items for the exact date and time in 4-5 days, they agreed that I paid, but then the courier was sent a day earlier, and when I wrote to them about the day that we agreed, they replied that they were loaded and that they would determine the delivery time themselves and they also did not want to refund the money, a disgusting team I don't recommend dealing with them in any way
I have applied more than once, I live in Russia, my relatives in Astana, thanks to the Empire of flowers company, I gave not only beautiful flowers but positive emotions
***! The flowers were ordered for the first half of the day, the bouquet never arrived. They do not answer the specified phone numbers, they do not read messages in WhatsApp, although online. Disgusting service. Of course, the money was not returned!! Just a divorce!! No flowers, no money