Maps • Petropavlovsk • Short-term housing rental • Imperia

Imperia

Rating 3.0
14 ratings
Open until 01:00
Petropavl, Nursultan Nazarbaev kóshesi, 130

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Petropavl, Nursultan Nazarbaev kóshesi, 130
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+7 (705) 641-77-05
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Panorama
Rating 3.0
14 ratings
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6 reviews

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Level 4 Local Expert
June 9, 2023
We rented an apartment for daily rent near the marinade We stopped by on Monday at eight in the evening, rented an apartment from them, in the following days they "hammered" us with calls about payment in the morning, although the day has not yet passed Today we moved out of there, asked to take the apartment before 5, we were released earlier, asked to arrive early, as a result, we waited for them for an hour Boorish women are talking on the phone, it's women, what kind of customer orientation is this?or rather, its absence, what a terrible service for such money, not small ones at that I ask you to deal with your employees, teach them to communicate politely Provide good housing, the sockets are falling off The service is terrifying... Please deal with this situation
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Level 9 Local Expert
October 5, 2022
We booked an apartment for a day, we were going to leave early in the morning, we arrive at the office to hand over the keys at 7.30 AND IT'S CLOSED AND THEY DON'T TAKE THE PHONE. It says 24 hours everywhere on the office. We had to leave a long time ago, we got up at 6 a.m. on purpose, and now we have to sit and wait for their majesty The apartment itself is dirty, the floor is not washed, there is nothing really from the dishes, but what is there - with long-dried dirt, the refrigerator is in mold, it is not clear whether it is new or not, pillows are like a rag It will do to spend the night for 1 night, but I do not advise it that way
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Level 6 Local Expert
September 3, 2021
I highly recommend it. The "hostess" Elena refuses to move into a paid apartment. The reason: "I have not had access to the fraudulent Airbnb company for three years" and "the apartment you booked is already occupied." The responsibility is shifted to third parties. Bravo!
See original · Русский