The TV broke down, called, they came and took me for a free diagnosis, which I actually fell for. On the same day, the manager calls back and says the backlight and power supply burned out, the price of the issue is 32,000 tenge, of course he did not agree to repair and I say take it back, that's what was decided. The next day they call back and offer an alternative solution, they say, we will leave your backlight and change the LEDs that are out of order and the price will be 22,500 tenge. It's a little expensive anyway, I say don't bring repairs. As a result, I ordered the backlight from Ali and changed it with a friend, the price of the issue was 4600 tenge, although I had to wait, of course, but that's nothing. So that's what I'm really getting at. It seems to be a serious office, but you do such things, the appetites of managers decrease a little... I do not recommend going there in general, at least with a TV.
On December 17, 2020, I contacted the Iceberg service center for the first time. A very expensive Samsung TV has failed, which has worked for me without breakdowns for 8 years. There were vertical stripes on the right side of the screen, then the TV just stopped turning on. During the diagnosis, it turned out that the processor with the motherboard was completely out of order and it was necessary to completely replace all the cables that are attached to the screen matrix. The cost of repairs along with the work was estimated at 56 thousand tenge. I waited exactly a month for the ordered new spare parts to arrive. And as a result, the day before yesterday I received my beautiful TV with a great picture and wonderful sound. I was given a 6-month warranty on it, but I have no doubt that it will work for another 8 years. I give the highest praise to the very high-class professionals who were engaged in repairing my TV and, of course, the management of the Iceberg for doing their job very efficiently, starting with the operators who answer the phone and are sweet and friendly girls in real life, drivers who pick up equipment from the client for FREE and bring it home. In general, my rating is the HIGHEST! I recommend everyone to send their equipment to the Iceberg and I am sure that you will not regret it. I sincerely wish you longevity and prosperity- Iceberg! Sincerely, Dmitry.
The service is top! They found the cause of the breakdown and repaired the TV, which the previous master had not been able to fix before. The specialists are polite and punctual, agreed on 5 and arrived at exactly 5!
You know, it's not a bad techno service, it's a little expensive, but there are reasons for that, spare parts are expensive.
And so, well done and everyone who has broken equipment, I recommend contacting there, pay more, but once than 3 times
Before that, there was only a negative experience with the services. There was a problem with the gas boiler, I called here. cleaned, tweaked somewhere in an hour! Good job. The price was not charged, it was the same as on the phone!
Not a cheap service, there was a 30% discount in the advertisement, I did not see it, nothing was done in the microwave, but they took 15,000, plus they broke off the leg from the microwave, I had to go back.
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Show business's response
Baizhan Allakul
Level 4 Local Expert
August 23, 2021
About the Laptop
Thesis: The employee (hereinafter referred to as "he") creates a non-existent problem, the price for repairs is half the cost of the equipment
There was a problem with charging. I leave the laptop, and he called me back, he immediately started talking about Replacing power controllers, Eliminating short circuits for small electronics, restoring duty tracks and circuits, as well as a warranty on the motherboard, etc. and the repair price is 150,000 tenge.
Of course, I refused, I'd rather buy a new one than restore it.
He began to assure me that the laptop was good, they cost 400,000 and he would repair it in my place, look, you will save at least 200,000.
I refuse, because it is clear to a fool that he is talking some nonsense about details that simply do not exist on laptops.
I pick it up and take it to another service center. And on the call they say that the problem is with the charger, you just need to buy a new one.
And the laptop is intact, everything is in working condition (As a result, I saved all the money).
I wrote it so that other people who are not completely versed in technology would not lose money.
When there is a problem with any equipment, I immediately dial the number of the icebreg service center. Since I have long been convinced that there is simply no better center to find. I have applied repeatedly. The best service center!
I do not recommend the service center, the masters are not competent. The order registration number is TV1710. The problem we had was an LG TV, the screen was dim, the brightness was gone, when you turn on the logo, everything is fine and then there is no brightness. They left it for diagnosis, in conclusion, the master said first that the power supply burned out, then it did not burn out, it is necessary to set up the power supply to speak. As a result, they cheated in another service center, fixed it, the LED burned out, changed everything perfectly. I do not recommend it! The masters are not competent.
They were fixing something that didn't need to be fixed. And what needed to be repaired was not repaired. The washing machine did not work, and it does not work. But they still asked for money. As a result, the uncle fixed it, when he opened it, everything was dusty and dirty, which may indicate that the master did not even get there. I don't recommend it.
The refrigerator started to bring a lot of inconvenience. He worked too loudly, the master arrived, it turned out that the suspension was damaged, the spare parts were quickly replaced with new ones, super, I recommend
Super place, free diagnostics with a guarantee, the master repaired the TV, took it to the service and brought it back already repaired, please contact
They took the laptop for repair, paid, and took it away, but on the same day the laptop stopped working. We carry it back under warranty, they say that the hard drive is broken. But how? They didn't drop it, they didn't fall. 40 thousand rubles are asked for repeated repairs. And how can you prove that this did not happen? Maybe they broke it during the autopsy
Excellent service! We found the cause of the breakdown and repaired the air conditioner, which was previously out of 5 (!!!) the companies could not be repaired. The specialists are polite and punctual.
The service center is not bad. We quickly made a microwave oven. I brought it in the morning and took it away within 2 hours. The only thing is that there is no payment terminal.