The location is good, the city center. Public transport is developed in the city itself.
The hotel is as it is at the three-star level. The rooms are small, but there is also a choice. Ibis and Novotel are in the same building. This is one organization. The rooms in the hotel are bigger and more comfortable. There are rooms for people with disabilities. Food, breakfast, and the restaurant are not cheap. There are budget cafes near the hotel.
I've been staying at the hotel for two weeks now. We came as a group to support the production. Nice spacious rooms, well-shaped, do not press. The condition is 5 out of 5. Breakfasts for 5+, a wide range of dishes. Room service is excellent, cleaning service is provided every day. The staff is very polite and helpful.
I would like to highlight and thank Altynai from the sales department, who oversees our group. A very competent and responsive person, always in touch. Instantly solves all the issues that arise. And also thanks to her colleague Gulzat.Of the cons, there is no kettle in the rooms, water in the corridor, and little space for things to decompose, but the issue is being resolved.Thank you for the very warm welcome
Excellent location. Excellent delicious breakfasts. The rooms are clean and quiet. A comfortable shower stall, but the bathroom itself is too small, there is nowhere to put cosmetics. The price-quality ratio is fair)
I was at this hotel this fall. I really liked the room, everything is comfortable, nothing superfluous. Good location. Wonderful breakfasts! The only drawback is that there is no kettle in the rooms, for environmental reasons. Water can be collected in the corridor, it is not very convenient.
Guys, we stayed here for almost a week in the middle of July 2024. Basically, everything is standard. It's a big hotel, but it's not easy to find your room. The rooms are clean and quiet, but for some reason they include air conditioning during cleaning. The staff is polite, but they forgot to make a copy of the documents upon check-in. A good breakfast, but putting together a lunch box is a problem.
In general, we recommend it!
Although, of course, it's up to you to decide.
Excellent location, polite, friendly staff. Mostly foreigners settle here. There is even a small fitness room with a sauna. The breakfast is excellent, for every taste. It's a nice restaurant. In the lobby, some girl who can't play tries to play a potpourri on the piano in the morning. It would be perfect if it weren't for the plates of leftovers placed directly on the floor in the corridors.
A good chain hotel. With a set of clear and clearly implemented quality standards. Unearthly and underground Parking, the possibility of charging the train. Friendly staff.
Excellent hotel, very conveniently located. Clean rooms, delicious breakfast. The hotel also has a 24-hour cafe and restaurant. Special thanks to the staff - they put our clothes in order at night, as an exception with the permission of the manager. I was congratulated on my birthday with a sweet compliment. In general, the impressions are extremely positive!
The old historical center of the city. Once it was the legendary ZHETISU hotel. It is located in the old city center nearby, there are arbats and a bunch of different shops and cafes. There is also a lounge coffee shop in the building itself, as well as a TARA coffee shop with a separate entrance and a Sandyk restaurant that cannot be accessed. There is a check-in directly to the hotel. The corridors are a bit cramped, but overall everything is quite cozy, clean and tidy. The building may be historical, but the renovation here is brand new. As in all the others, the ibis is concise and neat.
A very cool hotel. Excellent location, the breakfast is very tasty (the best in the world). I visited many IBIS hotels in many countries, it was more comfortable here. And nice staff
Very interesting rooms,,, only the bed is furnished ))) a wicker hammock chair is hanging from the ceiling on a hook. There is no water in the rooms, but there is a cooler in the corridor with hot and cold water. The room is very clean, the toilet and shower are comfortable.
It's worth all the money that has been paid, nice rooms, everything is clean. The conference room is good, the staff's attitude just stole my heart. The air conditioner is a little cold in places.
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Show business's response
Екатерина
Level 12 Local Expert
August 24
Delight! A wonderful hotel - and if you compare it with the Moscow ibises, it's generally 4+, not 3 stars. Ibis Ibiza does not turn out to be different - this one was very pleasantly surprised.
The breakfasts are different every day, very varied and delicious.
The staff is polite and friendly.
Of the cons - it is very dark in the bathroom - it will not work to pluck eyebrows
Clear. delicious breakfast. The cleaning service is pleasant every day. There are many elevators and the elevator is always on your floor, you do not need to wait on duty. Convenient access for transport, including taxis. There are many restaurants and cafes nearby. There is an interesting grill bar in the center of Utri
I have stayed at this hotel several times.
It's a great place, I really like it.
There is also a sauna and a gym.
The rooms are cozy and well-equipped.
The breakfasts are excellent.
A normal hotel. There is better in Almaty, but there is also much worse. Conveniently located, moderately clean. The breakfasts are normal, but the coffee is terrible. If you are gold, then without reminders about it, it is not a fact that you will get your "buns". But in general, I can recommend
A good hotel for your money! It's noisy in the room if the Windows overlook the roadway, I changed the room with a view of the courtyard, there is no view, but at least you can sleep)
A normal room, a cozy bed, friendly staff. Of the cons, it was cold in the room, barely warm water and a small pressure. After I bathed, my teeth chattered. There is no heater in the bathroom, make a dryer, come take a shower and a damp towel.
Not a bad hotel, but the price tag is too high. It turns out at the level of Sheraton or Swissotel.
Pros: the presence of a good catering service in the hotel building.
Cons: high price (price/quality ratio), windows require adjustment (noise if the windows are on the road).
One of the best service hotels in Almaty. Excellent bed and linen, good sound insulation, new plumbing (shower with thermostat). Excellent breakfast 🥞
Of the minuses, it's a long way to go from the elevator to the room))) and the prices are quite high
A good budget hotel. In order to spend the night, it will do . The joke with the water is incomprehensible , I did not like pouring it from an incomprehensible cooler ) we bought water separately .
There is a lot of gloss, but there is no banal understanding of the client. The room does not have any of the necessary human needs. One of the advantages. The staff is good, the kitchen is good too.