To be honest, the service is a big question. Firstly, we couldn't figure out the problem with the order terminal. The second complaint is that after we stood in line for more than 15 minutes, we simply forgot to put the order on the screen and make it. So I had to go and say it myself. Thirdly, one order item was not reported. I am very disappointed!
The food is very tasty, there are no complaints.
Aizhan and Abylaikhan were very rude and refused to give ice cream for the promotion, referring to the fact that there were no cones (although they gave it to one person, for which this same Abylaikhan scolded the employee) and saying that we register many times.Aizhan also said that one would be enough for us for 4
On May 27, I was at the institution at 20:35.
My great regret is that we will never see service in Kazakhstan's fast food.
First, the food had time to cool down, although I took the order exactly at the same time as it was placed on the distribution table, not to mention that larger orders (in terms of the number of items), whose numbers were larger than mine, were prepared before my modest two burgers.
Further, there was no ice in the establishment, although there was a "remove ice" function in the order terminal. It turns out that there are technical problems with ice in the institution, although it was not written anywhere about it.
Third, when ordering 0.5 liters of Cola, they poured 0.45 for me, although they refilled it to the brim early, about 0.53.
As a result, there is no service, the food is cold, saving on super cheap cola, whose cost is 100 tenge (0.5 liters).
I do not recommend visiting.
The poppy is no longer a cake (((( Well, to be honest, there is no longer that clear positioning that there was before. There is no highlight for which they stood out so much . Now every second Fast food has such an assortment , tastes and service are similar . But, there is no longer that chic and style. And yes, this is my purely personal opinion. Adios Amigo!!!!
Good afternoon. Today we ordered delivery with a BeeFsteak Combo via Glovo. The BeeFsteak burger was not put in. Glovo support ignores the appeal, the money for the burger is not refunded.
VERY TASTY after closing the poppy on the first day, I tried them it was not delicious, but a year later they cook much better, so there is also more menu now