To begin with, I've been servicing my car here for a long time. I arrived, I was served, I paid. But as a last resort, he just finished me off - I came 1000 km away to change the front bumper molding on the Elantra - it consists of 3 parts (they examined it last time, ordered a new one, he arrived, I signed up and left at night on the highway). Upon arrival, the warranty manager said that they would not change, they changed their mind. Great, guys! Did I drive 1000km along the highway at night to be refused a service that they themselves offered? I went to the warranty director, and after half an hour of talking about the warranty, I agreed to replace 2 of the 3 moldings (I asked to change the right one at my expense so that it would not differ externally). After the replacement, all the moldings are crooked and instead of the right part of the old molding, they put the left one, which was supposed to be taken away under warranty.
Very high-quality and fast customer service, attentive staff, the girls at the reception are very nice, sociable, friendly, responsive. The managers know their job, they explained the cars in an accessible and understandable way. I would like to wish prosperity to your car dealership.