We met like a pro ! After 10 minutes we were already in the room. Hayat keeps the brand. The pool, the sun beds, the water is wonderful. Spa with Jacuzzi. The restaurant surprised with its variety. Waiters appear and disappear like wizards, but always on time. It was delicious!The room is gorgeous. The linen and towels are snow-white. Modern access systems. The elevator rides on maps. Generally a good modern hotel. He justified his stars for everything 💯
A nice hotel, but a little "tired,". But repairs are underway. It's a good restaurant, and it's great to spend time by the pool in the summer.
I settle here regularly
For 5 stars, for me, the breakfast is so modest and there is no part of the toiletries, because each room has an iron and a blackboard.
Overall, the hotel is good. There is a cool outdoor pool
Nice hotel , but very tired . I wanted to go to the spa, but I didn't even go in. Breakfasts for 4 people, in more modest hotels in Bishkek, the breakfasts were much better…
We were at the hotel for the New Year, the cuisine was above all praise , a wonderful and fun holiday program , the staff is polite, ready to help at any moment, I especially want to highlight Temirlan!!!
A good hotel, corresponding to its stardom.
The location and range of services provided on site make it a convenient stopover for travelers.
There is a restaurant on the territory of the hotel, which is one of the TOP 10 restaurants in Bishkek.
If you are in Bishkek, you must go to the room!
The best hotel in Bishkek
The warm atmosphere, amazing staff, attitude to customers, cleanliness, language skills, willingness to provide support when contacting, finally the choice of breakfast dishes, Talai's smile and friendliness with colleagues, creating a morning mood, make Hyatt Regency unique.
My colleagues and I come to Hyatt as if we were family! Good luck! Keep it up !
Great hotel. One of the best I've been to. Perhaps due to the carpets - almost perfect sound insulation. The staff is very polite and not intrusive at the same time. I liked the food, you can choose both vegetables and fruits for breakfast.
Definitely one of the best hotels in Bishkek.
Excellent and professional service.
Nice rooms.Breakfast is very sufficient, the only thing is if you can order coffee not from a coffee machine, then an absolute 5 stars.
Verdict, I 'll be back!
An absolutely ridiculous elevator program!
The elevator reacts to the room key, and you can only get to your floor!
We stayed in a hotel with a large team, and for us such an elevator operation system turned out to be very inconvenient!
Otherwise, it is a wonderful hotel!
The best hotel in the city. The staff can speak Russian and English. Very tasty breakfasts and lunches. The hostess at the reception is very caring, and for the delay in checking into the rooms gave us a free lunch. The rooms have very spacious bathrooms and large beds. Great view of the park and the opera.
For Hayat, there is a very low level of service, system failures, broken cards, a broken mini bar, an elevator that does not work on the card, the rooms in the photo look cool, in fact, when viewed closely, everything is completely different. This is partially offset by the sincere desire of the staff to provide guests with everything they need, but it is clearly not worth the money, it will be no worse in neighboring hotels three times cheaper
The hotel has been in need of renovation for a long time. The walls in the room are stripped, the air conditioner does not work. Not five stars at all , not even three . The worst Hayat I've ever seen. Well , as an addition , not a delicious breakfast with stale croissants . I paid for two days , but left in the morning , well at least the money was returned . The girl at the reception recognized all the disadvantages and offered another room , but everything is the same there .
Hyatt tries to keep the brand level. But the numbers are tired, the cards work every other time. But the city center and the Dordoi Plaza shopping center and the Cinematics cinema are very close on foot!
Perhaps the best hotel in Bishkek. Good service and cleanliness, although without the emphasized gloss of the Grand Hyatt. A good restaurant with interesting barbecue-type events. The staff is friendly and welcoming. I can't give five points just because of some features - sounds from the corridor are heard in the room a little louder than I would like; breakfast is not very varied; some services are missing, in particular, the spa does not work; a number of positions are missing in the bar map, etc. These are small things, but you have to evaluate Hyatt according to the Hamburg account - the name obliges.
A good hotel, although a little tired and it is clear that it was converted from an old Soviet building. Clean and pleasant. And what is conveniently located in the center
A good institution with good service, but there are nuances such as they do not warn that there will be an event in the pool, respectively, we were very upset when we could not get into the pool and nothing was offered to us in return after we drew attention to this, we were provided dinner for two in the restaurant thank you
A good hotel, but already aged. The room is a little noisy. Some difficulties with water. The breakfasts are not bad, but there is a problem with the staff. Waiters need to be caught. They don't fit themselves. And some of the dishes are only through them.
Great hotel. The service is at the highest level. The staff is helpful.The rooms are spacious and clean. Excellent breakfasts. My recommendations!
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Andrew S.
Level 9 Local Expert
October 12, 2023
The hotel is normal, corresponds to my rating of 3 stars. Disgusting kitchen in the room service, I do not recommend ordering anything there, I made 4 orders, all the food is terrible for 5 stars, the maximum is 3-2, but the prices are 5. Room cleaning is the same, randomly during the day, linen and towels are not changed, only folded, etc. The shower watering can is clogged, there is no toothbrush in ala, you need to request. The hotel is tired, has not been renovated for a long time. I lived for 10 days, the level of the room is a step after the standard, I don't remember the name. For Bishkek, of course, the top, there are its own standards, sadness.
Great hotel. Beautiful, comfortable, close to the center, good service.
Although taking 500 soms per day for fast Internet, when the client already spends 10,000 rubles per room, is a tiny thing.
The room is large and clean. The pool is good, the service is excellent. We arrived at 6 a.m., gave the room in advance for free. It is located in the city center. I recommend it to everyone.
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Username
Level 9 Local Expert
May 27, 2023
The hotel is aged, but still cheerful. The breakfasts are good, the coffee is OK, the mattresses are excellent, the staff is above all praise - all requests (to bring, pick up, transfer) are fulfilled within 2-4 minutes, no more.
The sauna and hammam are hot and clean.
The hotel is nice, but old and strange..The room went without an entrance hall, a wardrobe and an entrance hall inside, near the toilet. An ill-conceived system for turning on the light. There is no brush in the toilet (sorry)..The breakfast is moderately not bad, good capsule coffee.
It is unclear where the 5 stars came from: 1. we booked a room - the reservation was lost; 2. I tried to pay with a Russian card -it does not work ("we do not understand why"); 3. they apparently do not know anything about digital television, and most analog channels do not show or "hang" (tightly, in first of all, Russian); 4. household appliances in the rooms are antediluvian; 5. while they were standing at the reception (~ 10 minutes) - at least two dissatisfied guests came up with complaints. In general, that's just 5 stars!
Nice hotel
But Expensive. Perhaps more expensive than it should be.
The lobby bar is also very expensive.
The hotel is outdated and requires renovation both in terms of design and engineering infrastructure.
The neighbors can be heard in the rooms so that you can fully understand all the words spoken in the next room.
The breakfast is good
Excellent hotels with good prices. For example, a Christmas brunch cost 1,500 rubles per person in total. Well, in general, the price tags are humane. Cozy small rooms. I liked everything.