1. The hotel is in the center, this is a plus! 10 minutes walk to Union Metro station. The hotel is clean, comfortable and cozy. The staff is friendly, responsive as they understand the language.
2. Disadvantages:
2.1. Hotel next to mosque, minaret (very loud and until 4 am);
2.2. the restaurant is only for residents of India and Eastern countries — everything is very spicy, it is not possible to eat, so they ate only vegetables and fruits in the hotel, they had to eat in restaurants outside the hotel; with an abundance of juices in shops, there are no others in the restaurant except orange;
2.3. upon check-in, it was very cold in the room, the air conditioner does not work for heating, in the room 20-22C, we slept under blankets;
2.4. We booked a room for 2 adults and 2 children. As a result, the room has a large bed and a small hard sofa, which is not comfortable for children to sleep on
2.5. no one speaks Russian!
We were at the hotel in October 2022. I liked the hotel, it is located in the Deira area, it suits us. And anyone who writes that the area is terrible, Indians, Africans, Pakistanis, etc. live there. I want to ask: aren't they people!? For example, they do not interfere with us in any way. The area is quiet, there are many shops, shopping centers and car rentals. There are two metro stations within walking distance. And right behind the hotel is our favorite cafe Al Forat. What delicious fresh fruits are there, not diluted. The cafe has a Russian-speaking receptionist, a woman. They even have okroshka, borscht, dumplings and olivier. A very tasty kebab.
1. Lobby (reception area). It is beautiful, but it is not thought out and there are no places for rest, communication, and even more so for waiting for rooms (we waited for our own for more than 3 hours with a child, after a night flight!) Two mini sofas were occupied. There were only two chairs available, my husband and I took turns sitting. The child fell asleep on the chair several times and almost fell down! 2. The room is
good: a large bed, a good mattress, the child's sofa is not bad, iron, ironing board, kettle, water.
Cons: no balcony!
3. Meals: (we took breakfast + lunch / or dinner) we always found something to eat, some dishes are very spicy, designed for guests from India (50-60 percent of them in the hotel).
4. The pool is on the 14th floor. Small. We're fine.
In October of this year (2024) we are going to Hyatt again. He has a very good location)
P.S. We will bring a folding chair with us!