The place has gone bad. We still need to look for such a pigsty. I do not recommend booking at home. We ordered a house at 14:00 and arrived 25 minutes earlier. The house is a mess, filth, and the cleaners were cleaning the floors in front of us, or rather, they were spreading dirt on the floor. Apparently, the water was not changed at all, vases with dirty water, there is no remote control from the TV, the table is not secured. And the curtains probably haven't seen powder in 5 years, the bench is dirty, unwashed, the wood is raw (not burning)They couldn't open the second exit for us for an hour. I had to wind up a cross in order to roast something on the grill. And the second floor probably hasn't been cleaned since the construction of the house. Dust in your finger. Complete unsanitary conditions. I'm not talking about the waitress. She threw the forks on the dirty tablecloth. I was half an hour late with the serving. The cuisine is terrible, khachapuri is not clear from what. There are so many things, I can't even count them. You take good money, but you can't put things in order. It's a shame!!! I will write reviews on all sites.
I want to write a review to the pool. We have been going there for many years, because the child loves the pool, and near the house. There are no questions at all about the cleanliness and quality of the food. But the service is just darkness, I have never seen such rude communication with visitors. There are few waiters, despite the number of visitors. It is simply not possible to wait for the order. We ordered food for the child and waited 1.5 hours for a puree with a cutlet. We had to go to the bar for drinks ourselves. But the bill was brought quickly, and before writing what was not brought.
When it was already boiling, we turned to the administrator, to which we were told that "the complaint book in the executive committee, if you are not satisfied with something, go there and write", "why do you come here at all if you don't like it here". When she took out her phone and started filming, she simply ran away without taking the bill.
It seems that the place is good, promising, but immediately upon booking, we were met by a very rude receptionist, the phrases "it's up to you.... ", I do not know what you need ... ", "What can I tell you.... ", "Decide for yourself ... " and "have in view of the fact that we have few dishes, we will preserve the table, what you order, and for other food, take your dishes, knives and dostochki... " If we had a choice of establishments of this type in our city, I would never have gone there after the first meeting with the administrator. I didn't get a single smile when communicating ... alas... It's a shame that our service industry is in such a state.... The order was made on July 03, 2024. And keep in mind that the firewood they give for the barbecue is not even enough to give mushrooms, let alone meat.