Terrible service, until we said hello, the cashier Daria did not even plan to be distracted from the phone, ordered 2 cappuccinos, we were given 1, we had to be reminded that we ordered 2. I understand that girls get tired, but I would like at least a little enthusiasm, not to mention a smile and communication manners. The coffee is delicious)
We went to a coffee shop today, the service is terrible. The girl was on the phone, to pay attention to us, I had to tell her that we had come. Daria served with a displeased face, ordered two coffees, and was given one. And then only the cashier reminded the second girl that she needed two.
I waited a long time, the staff is aggressive. There was a big break. And the girl was 7 minutes late because she was talking 5 meters from the cash register with a man and looked at the cash register with a grin. In principle, the cocoa was quite tasty.
No matter how you come, there's always a 15-minute break. Moreover, at other points I never got into breaks. In general, it feels like they don't work at all and they have a break all day!
Coffee and cocoa are good, I often buy, BUT yesterday at 17:30 I bought ice cocoa, I got a hair! It's not very pleasant. I had to throw out the whole glass!Be careful!
Very tasty coffee, the price tag for coffee is adequate, which cannot be said about the rest of the dishes. There are neighbors nearby, where the price for similar dishes is almost 2 times less. There is a feeling that the workers are not in a hurry and are making a drink very slowly.
I take the same drink for the second time, the first time one serving of syrup was not enough, I decided to ask for a double portion of syrup. As a result, the amount of syrup was the same in taste, it was also disgusting
There is always something missing: either lemon, or some syrups. Because of this, I have never received what I wanted. The staff also doesn't seem to understand what they are doing. In general, not very
Usually the service is not bad, but today I see for the umpteenth time that the specified break time does not correspond to reality and I have to wait a long time. The queue was long and in the end everyone dispersed
The coffee is very bitter, there is no syrup. I haven't had such disgusting coffee in a long time. And the barista is a girl with such a displeased face, at least she would say hello in return.
Standing in line for 30 minutes is of course okay... The girls are sharpening their mistakes, and there are more and more queues, random breaks, which I have already been queuing for a long time.
The service leaves much to be desired of course 😡🤬
We need to work with the staff! Rude and unfriendly! The girl with the piercing!
And there are no syrups available, they chose one, but in fact nothing!
We stood in line for a long time to put a sign in front of our noses for a technical break. Very poor service. You could have warned me right away that you were going to leave!
Rafe turned out to be not Rafe, and the sandwiches on the grill were cold. Not the first time 😟
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Александр Смирнов
Level 8 Local Expert
April 4, 2023
Most often, you can drink a good budget raf, it all depends on the staff. Students are working, new people are constantly working, but there are more positive results at this address than at a similar institution in MOMO, it's very sad there, apparently local coaches have completely given up on training young people.
I've never written any reviews, I work in the service industry myself and I know that sometimes working with people can be hard, but this time I couldn't resist. I go to coffee shops, but they forgot to make coffee for you and had to wait 10 minutes, while the coffee was also cold. I took another donation, which I think has been with them for more than a week. I don't really want to pay money for this.
we waited about 5 minutes for our order to be accepted, and then a woman without a queue comes up with money and takes the order from her. The service is super 👎
As it turned out, there are no normal relations in the team yet, there will be no normal attitude towards customers ...
on 26.07 two girls worked, apparently they do not get along... loudly and with obscenities, they sorted out the relationship for 20 minutes ...
they made hot coffee instead of cold ; (
however, they quickly fixed everything...
The last time I was there, they put up a break sign. There are a lot of employees, then one.Although I use it constantly and always with sweets and coffee everything is fine
I forgot the package near the table, when I realized this, I returned and asked the girls who work there if they had brought the package. The answer was no. Later, they looked at the cameras that they were given a package and when the guards came up to them, they gave the package back.
Coffee shop with the letter X)) for those to whom quality and taste are not particularly important, a 3-in-1 bag is the same and constantly changing school-style sellers say a lot