The Magic Dream company (INN 3702271430, OGRN 1223700007662) thanks the Druzhba hotel complex for the excellent reception of our regional manager!
Our employee noted the cozy atmosphere and courteous staff. The stay was very pleasant thanks to the care and professionalism of the staff.
We wish the hotel further prosperity and are ready to become your supplier of soft equipment and other goods to increase the comfort of guests. We are sure that our cooperation will be useful and will lead to an even greater level of comfort in the rooms. We are always glad to receive feedback.
Sincerely,
the team of Magic Dream LLC
A good hotel. One that I managed to get through to and book a room. The hall is beautiful. The staff is helpful and courteous. There is a restaurant, spa, billiards. There is a large parking lot with canopies, which is necessary in the summer. The room is spacious. Everything you need to eat. The cleanliness in the room is good. Cleaning and updating towels every day. Now about the sad part. The price of all this is overestimated by 20-25 percent. But it's like that everywhere. You're not going anywhere. Moreover, there are few alternatives. I recommend it in general.
A gorgeous complex. Fresh renovation. In some rooms, even the protective films have not yet been removed. Very beautiful well-maintained territory. Friendly staff. A little expensive compared to hotels of the same class… Well, the elevator needs to be adjusted. He's kind of mad. He closes the doors very quickly, starts abruptly, slows down sharply :) The complex is right in the center of the city. Near the administration, park, cafes and restaurants. I definitely recommend it.
In general, it is very prestigious for this (wartime) time. A beautiful lobby near the reception, cozy rooms, although a little, in my opinion, the price is too high. Clean, cozy, daily cleaning. Slippers, shower accessories, air conditioning, kettle, refrigerator, everything is there. A microwave oven for heating is available on request. The iron is on the floor. In general, it is quite worthy! I recommend
I liked the hotel. Convenient location, quite reasonable prices for Lugansk. Good rooms for every taste. It was in the second half of May, hot water, as in others. I'm in hotels, they didn't turn it off. Cleaning every day. The staff is polite. But breakfast is expensive - 900 rubles, and the restaurant is open from 10 o'clock. You just want to have coffee in the morning, it won't work.
Two years ago I had a rest at the Druzhba hotel! I really liked everything. The room was neat, clean, and cozy. The bed is soft, large). Delicious breakfasts) Oatmeal, cottage cheese casserole) I was especially impressed by the painting opposite the bed. She was colorful) There were rays of the sun on it)) the mountains, the fields are lilac, green, the sky is blue with a white haze and the dawn, the rays descending on the fields. There was an illusion of space in this painting. It seemed that if I got out of bed and took a step forward, I would find myself among these fields and plunge into this dawn))
As of today, the early booking service is not working. This upset me very much and I could not come to this hotel again.
Clean, cozy. Everything you need is in the room. The staff is amazing. And the restaurant deserves a separate review: it was sooo delicious for us!!! Thank you for having a good time with you.
The hotel is not bad, but there are better ones, the price is certainly too high. If you compare with similar hotels in other cities, that is, for a lower amount per room and with breakfast and a gym. Maybe it's not bad for Lugansk, but there is a lot to grow. Of course, the overall impression is positive, everything is clean, the room is cleaned as expected by the norms, everything is working properly and there are air conditioners in each room, which is important at a temperature of 40 degrees Celsius. Good luck to everyone, come.
A large number of military personnel. Standard rooms are almost always occupied. The suite costs 8.6K.
Prices are unreasonably high, as almost everywhere in the LPR/ DPR - there is demand for housing, but there is almost no market - many hotels are closed, or they simply post sheets that there are no places. There are no price tags almost everywhere, they write to check with the administrator. Apartments for private individuals are also disappointing, something more or less tolerable with a water heater (or gas column) - 5k and above.
It sounds like a business idea, those who are inspired are waiting for a thumbs up under the review.
The semi-luxury rooms do not meet the desires. There was only one set of towels in the room. Shampoo, shower gel 1 pack and a disposable brush. We were visited by 2 people. There wasn't even a holate for the semi-suite. The bathroom floors were not very clean. In the shower cabin, the shower is embedded in the wall and cannot be removed, thereby creating more inconvenience for bathing and there is no ordinary faucet in the shower. Breakfast is not included in the price, so that you understand the room costs 6000. I haven't seen this for a long time. Parking is paid, although it is located on the territory of the hotel. The money , though not much , is 70p per car . But the fact itself, this should not be or should already be included in the room rate. For a semi-suite, breakfast is not included in the price, well, this is already a complete mess. Having traveled half the country, I see this for the first time. I do not recommend this hotel. Find a better apartment on a daily basis. It will be cheaper
Hello, everyone. This hotel has a feeling of space, birds singing, greenery at the entrance, and in the morning a beautiful view from the window of a residential complex in the highlands. Excellent and cheap parking for your car. Good staff, clean and cozy room. I recommend this particular hotel in Lugansk. Good luck to everyone!!!
Probably the best hotel in Lugansk. More precisely, the most decent and worthy to be called a hotel. The restaurant at the hotel is excellent...the prices are certainly biting, but the cooking quality is excellent. The only thing is that check-in is in fact impossible to book in advance...In general, I recommend this hotel complex to those who are traveling or on a business trip in Lugansk.
Clear.Parking lot . Everything is fine!!! I especially want to mention the administrator Marina!!! Polite and friendly!!! Of the disadvantages of the price in the bar.... Space!!!
We took a suite on the 2nd floor. The experience is not very good for the suite. It doesn't look like a suite. The bed is small. My wife was sleeping diagonally, and a wooden piece was in the way in her legs. The chairs are upholstered but without holes. I had to go to the reception for the second slippers. The ceilings are low, as in other things in all hotels built in the USSR. I bought a bottle of wine at the restaurant, no sweets, no chocolate. It is very beautiful on the territory, Rosie, etc. Good Parking.The city center. I recommend it, it's been worse.
Compared to another hotel (I won't say which one) - heaven and earth. Everything is just great. They keep the brand. In the last hotel there was some kind of a scoop from the 80s. It seems that in Lugansk they don't bother much, because there are more guests than there are free places. But last time, Friendship dissuaded me from this . thank them (her) for that.)
It is expensive and rich.
The luxury level is at an altitude. The suites are themed and do not look like each other.
The "light travel" class is supported. But something has to be done about parking security.
The only decent place. I give five stars because there are no options. People are trying. In fact, he returns to the late USSR. There are no kettles in the rooms. But it's clean. There are balconies for smokers in the rooms and ashtrays. So happiness is near. There is a restaurant. The menu is rich. I won't say anything about the quality. But considering the situation, this is the only decent place. They say there is a sauna on the territory, but I haven't been there. The place is very quiet, and in general the city is quiet. The riser is paid 70 rubles a day. They give reports to the doctors.
I liked the fact that there are free seats without reservation and at a price that you will no longer find in old Russia. There is a paid parking for cars nearby, the prices are ridiculous. Of course, financial investments are needed in the reconstruction, since the Soviet design has been preserved. And it would be nice if breakfast was included.
I liked everything. I didn't find any disadvantages. The rooms are clean and cozy. The staff is polite and friendly. I will be in Lugansk again, I will definitely check into this wonderful hotel! I didn't go to breakfast, lunch and dinner 😉
Clean, polite, cute. The city center, the territory is large, well-groomed. Payment is cash only, parking is paid (70 rubles), breakfast is not included. I lived in a junior suite, the room is small, but the bed is large, there is a large balcony. There was not even a carnation at the entrance to hang outerwear.
A good hotel, comfortable rooms, high-quality cleaning, everything you need is there, although three *** but you can not say, everything is on the level. There is a restaurant, I am pleasantly surprised by the food, the chef has great respect! The kitchen is really expensive, but otherwise excellent!
It's expensive, only the presidential rooms are left. Minimum of 5000. But the sauna in this complex is very good for only 3,200 per hour. There is not enough air conditioning for complete satisfaction.
A quiet, peaceful place! The interior could be updated . One disadvantage is that you will never get reliable information about the availability of rooms. It is only upon arrival at the place that you can find out about the availability of seats
Отличная гостинке.
Вёз гуманитарку, пришлось заночевать в Луганске.
Остановились случайно в ней.
Номера чистые, убраны.
Персонал очень вежлив, дружелюбные и отзывчивые девушки.
Есть стоянка для авто, я там ставил машину, это входит в счёт.
Не дорого. Одноместный номер с подселением обошёлся мне+напарник в 3900
Был приятный бонус - завтрак, также входит в счёт.
Скоро опять поеду, заброниркю номер заранее))))
Solid three stars. There is no online booking. Breakfast is not included in the room rate. There are not enough hotels in the city and there is no competition in this area. Therefore, customer focus is low and prices are high.
Был в полулюкс и люкс. Нет классического стола для работы. В остальном все хорошо. Балкон в каждом номере, удобно. Персонал все разъясняет, горничные почему то прячутся )
Несколько ресторанов. 900 за завтрак, выигрывает подача и сервировка еды, дружелюбный коллектив, был удивлен тем, столик обслужен аж тремя сотрудницами.
Категорически рекомендую этот комплекс.
The hotel is not new, but it is good. A whole hotel complex - beauty salon, restaurant, sauna. The rooms are clean, regular cleaning. The cost is above average And I generally recommend it, and there are no other options.
There is no parking...
they clean it every day.
I was surprised by the window air conditioner, which buzzed right under my ear.
My colleagues, on the other side of the rooms, had mosquitoes all over the room.
Nice cozy hotel. The rooms are cleaned very carefully. Amazingly plentiful and delicious breakfasts! Not for those who want to lose weight :))))
There is audibility between the numbers, but no one really interfered.
Water and light regularly. Furniture and the entire interior of ancient times.
The staff is completely out of place, the prices do not correspond to the level of comfort and service. The restaurant is a very sad story, the staff is completely indifferent to visitors. The quality is average, and the price tag is cosmic. Ear +1000 rubles.
A wonderful hotel. The staff is excellent. Restaurant without comments 👍 delicious food, room service at the desired time, portions are unrealistically large.
Prices are overstated 10 times, depending on what you can count on. The food is very expensive ( any salad over 1000 rubles) I do not recommend. If you want to stop, it's better to make it to Donetsk. There is a completely different atmosphere and comfort there.
He lived in a suite. There is a lot of space. In principle, it's fine. The linen was changed on time, there is water, there is a kettle. A big minus, you can hear the elevator working, for some reason the water in the toilet disappeared before leaving)
Очень вежливый персонал. В ресторане прекрасная кухня, а завтраки просто бомба. Уборка номера каждый день, территория гостиницы просто превосходна. Зеленый оазис среди каменных домов.
Заехали на 1 ночь переночевать после долгой дороги. Предварительно позвонили узнать есть ли номер на 2 человек. По телефону ответили есть, цена 4500. Нас устроило и приехали в гостиницу. За час что мы ехали, номер подорожал на тысячу. Администратор объяснила тем , что за 4500 номер уже заняли. Остался полулюкс за 5500. Заплатили, пришли в номер упали спать. Кровать полуторка, одеяло односпальное. Спали с мужем валетом, на вокзале я думаю было бы не хуже. Ночь прошла ужасно. Утром зашла на сайт отеля посмотрела номера и оказывается мы вдвоём ночевали в одноместном стандарте за 3500, а не в полулюксе за 5500. Обратилась к администратору с вопросом как так? Эта хамка стала продолжать доказывать, что мы спали в полулюксе. Фамилию свою говорить, отказалась, когда приходит директор не ответила, сказала, что не знает. Мой вывод: так девочка устроила себе дополнительный заработок. Никому не советую этот «отель».
Отличное отношение к гостям. Персонал выше всех похвал. В номерах чисто, только одноразовые наборы слишком малы, и завтрак не включён, чайник в комфорт просить пришлось.,в люксе был. Ресторан просто шикарен! Всё, что заказывали-было очень вкусно, спасибо повару!
Savok. Clean, tidy. The price tag is crazy, 4500r. It should be much better for this amount. For less money, you can rent something better in another city. The neighboring hotel, tsenik toch to toch. The room is small. The air conditioner just hums, makes noise, blows, but does not cool. Audibly big, I heard the neighbors talking on the phone. From the modern in this hotel there is an elevator and Wi-Fi.
Cool place, delicious food, great rooms! The price tag is sane
See original · Русский
Анастасия
Level 10 Local Expert
May 20, 2023
Очень рекомендую, номера чистые, уютные, персонал вежливый и доброжелательный, еда вкусная, но дороговато, порции маленькие, нет шведского стола, но завтрак в целом норм. Если весь день питаться в ресторане гостиницы, то примерно выйдет как стоимость еще одного номера за сутки)). и в целом общепит в Луганске работает до 8 вечера, поэтому если кто хочет покушать позже, об этом нужно подумать заранее, в номер после 20 часов ни ресторан, никакая доставка в городе ничего не привезет.
A good hotel, one minus is the cost of accommodation and food and terrible bolts, it's scary to go out. So everything is fine, we lived in a standard, they clean every day, change towels every day, everything is clean, there are no complaints