I stayed at the hotel for 4 days. There was a whole bunch of us! They occupied the second floor, I lived on the third. Everything was great, awesome! Delicious breakfasts, lunches and dinners! They didn't refuse anything! Very friendly staff!!! Special thanks to the owner of the complex Andrey Mikhailovich! Everything is wonderful! I recommend it!

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Павел Иванов

Level 10 Local Expert

Customer relations are terrible ! They are not at all interested in the opinion of customers and in no way want to make it convenient for customers and not for the service staff . At my request to move the umbrella , which blocks both the sun and the view of the pool , I heard only rudeness and rudeness from a certain employee of Alexander . Then I went to the hotel administrator Anna, hoping for a solution to the problem. Anna came up to me to this umbrella and defiantly began to say in raised tones that they could not move the umbrellas for each client the way they wanted! What is very important, the sunbed does not stand in a row with the sun beds, it stands in front of the sunbed, which completely blocks the view of the pool and the visible sun.

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Club Royal Park Hotel

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6 reviews