This is not a hotel!!! I am horrified by the attitude towards vacationers! Food is a mess of waste. Serving Russian-speaking vacationers and Mexicans, Cubans, Italians, Canadians is heaven and earth. For Russians, burnt rum, diluted beer, diluted yuppie instead of gas drinks, and for other vacationers drinks in iron cans. The food is disgusting, the dining room is unsanitary. Flies on the food, getting into your mouth! Fruits, except pineapples, papaya, guava, forage watermelons and apples at the end of the rest. There were bananas 2 times, there were no mangoes. Avocado 3 times, cucumbers every other day. That's all the fruits and vegetables. I do not recommend it! Disgusting and disgusting, the hotel ruined the whole vacation. Coffee is slop .
Dirty plates!
There are never glasses- glasses- mugs in general Glass in Bars on the beach by the pool, you need to carry something with you to drink, and of course no one rinses them from your previous drinks.
There is always no toilet paper in the public toilets of the hotel, I had to always look for toilet cleaners and ask, and they also replied that there was no toilet.
Do not buy sunscreen!!! Nowhere!!!! Neither in hotels nor in the proud Varadero!!!
The food of the hotel is normal, any meat is chicken, pork, beef, grilled, fried, stewed..., there was fish too. It's hard with side dishes there, no potatoes, pasta for you. Eat rice and beans. From vegetables, cabbage chopped with basins, no tomatoes and cucumbers. The coffee is terrible, I called it coffee urine…
The most delicious meal is breakfast.
Out of the pleasant that it was possible to eat:
- ice cream for lunch and dinner
- freshly baked waffles 🧇
- freshly cooked scrambled eggs
- delicious pineapples
- guarana.
Music by the pool.
Pools without overflow with a lot of chlorine so as not to bloom.
The sea is good, a good entrance, without sudden changes. On the beach there are double mattresses, comfortable sun beds, comfortable chairs that can be adjusted.
We went everywhere with money, and everyone was paid 0.5 euros, it's a lot of money for them and they are insanely happy. Bring Alenka's chocolate there, painkillers and antipyretics, there is nothing there. Even our guide tearfully asked for sweets and pills.
I have already ridden Varadero 3 times, I will not go again! Very far away, our happiness is that the flight was moved from daytime to night, we flew back and forth on night flights. 14 hours of flying with a 1.5-year-old child in my arms is such a pleasure ((
My husband paid 24 thousand for 3 places there and back for registration and choice of places. The Pegasus was flying.
If you fly there without children, it may be normal.
Cool ocean and nature. There is no service at all. Restaurants are unsanitary. There are a lot of flies on the food and cockroaches walk freely on the bar counters. They don't want to make cocktails at all! They are very spoiled with tips, but this does not improve the work of the staff in any way.
Good afternoon. A three-star hotel, for 10 euros you can arrange for a room with a good view. There are pools, but the best and most beautiful is the beach. The opportunity to ride a catamaran and boats for free. There is also a volleyball net. There is a local dolphinarium 10 minutes from the hotel (not very good, poor dolphins) and a yacht parking lot 5 minutes away, where you can arrange cheaper excursions to the islands (I recommend). Taxi from the hotel to Varadero is 5 euros, to the American Plaza - 3 euros. And most importantly, the euro/dollar exchange rate = 70-75 (as of October 2021) of the local currency. Upon arrival in Cuba, it was immediately offered to exchange euros by a local guide for 35 pesos or cookies ... don't be fooled. We changed in Varadero for 70 at the bazaar.
Cockroaches, holes in the sheets, dirty towels, lack of beach towels. Dirty plates in the dining room, missing ice, cola, glasses.
There is no sound insulation in the rooms. Food is a separate song. All the hotel employees want to sell you something, but they don't want to work. The pool is dirty, not cleaned.
The beach is good, but this is not their merit. There are cups and swags on it. If you don't collect the diapers yourself, no one will.
I was in November 2019 and was satisfied with my vacation. The room stock is old, this is normal in Cuba, the main thing is clean, the linen was changed. We lived in a bungalow and it's better than in the main building, because we didn't have the general noise from the local crowd of eternally screaming Canadians, although we had our own bar and there, too, eventually a company of Russian lovers of singing formed, but by that time I had already switched to local time and was awake)) The disadvantage was the lack of hot water - sometimes there was none, once even we went to the reception and were offered to wash in a room where there is water. They gave me the keys to the room on the first floor of the main building - I had never seen anything darker and wetter in my life, decided to stay at home, then got used to it and didn't bother at all. There were no insects in the room, but I took the repellent, because there were mosquitoes outside and in the evening it was very uncomfortable without smearing them. The food is not restaurant-style, of course, but there was always a choice, fruits are seasonal and they are not like ours, bananas are definitely different. Once a week they gave me shrimp and octopuses. The fish was not fried, you always had to stand and make sure that the cook did not turn it over ahead of time. In general, all problems were solved by a present in the form of our chocolate Alyonka /Inspiration/Russia - as a result, we have always been full, soaked in delicious cocktails and enjoyed our vacation, which I wish you! The beach is big, beautiful, and we really enjoyed walking along it.
Yes, it's not new, but.... The ocean and the snow-white sand erase the flaws! Cleaning was done every day and efficiently, you will not stay hungry, but there are no frills. A large swimming pool "paddling pool" for children. Beach...extend your hand)))
Apart from the gorgeous ocean and the beach, there are no good impressions.Unfortunately, there are no other advantages here.The food is terrible, there is only cabbage from vegetables and bananas from fruits.For hot rice, meat, shrimp.Everything is boiled.The food is not delicious.All drinks, including coffee, are poured into plastic disposable cups, which are then washed. There are queues for breakfast and dinner, especially on weekends, when 90 percent of Cubans die.The air conditioning is not working in the restaurant, you can't wait in line. The heat and the smell. The rooms are large, comfortable beds, damp and mosquitoes.Cleaning every day. Theft is rampant in the hotel and on the beach.If you are going on an excursion, each costs about 100-150 euros per person.In my opinion, this trip did not cost 230,000 for 12 nights and a fourteen-hour flight!
The food is like in a good sanatorium, everything is delicious and healthy, the staff is very good-natured and tries very hard, the rooms are old but very clean! There are only local drinks and they try to pour the cheapest rum! But it's all water, the most important thing is the OCEAN, it's just magical and beautiful!!!!!! P.s. Take thermal mugs with you.
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toyshu
Level 6 Local Expert
March 18, 2024
Great hotel. The beach and the ocean are gorgeous! The hotel has problems with dishes: forks and glasses. The food is normal. The room is clean, cleaned every day for 5+. The territory is green. At lunch, a grill is prepared outside.
The ocean and the beach are super , a great beach , the hotel itself is not a four, at best a two, the food is so-so, the staff is no. I advise everyone to choose another four-star hotel, here in some rooms the safe does not work, the shower, someone's toilet did not work, in general, there are many hotels on Varadero, choose another option!!!!
The hotel is lovely. The food is delicious. The rooms are large, the bed is huge.The staff is friendly. The territory is clean and beautiful. Drinks are drunk and sober (for every taste) everything is clean, neat. The sea and the beach are gorgeous.I recommend it
real 2 * no more. The hotel leaves the worst memories of your stay in Cuba. They don't wash the plates. Although they talk about three restaurants, the range of dishes is very meager and the same everywhere. Take a glass of more than 200 ml with you from home, because there are no large glasses on the territory of the hotel, they pour everything into disposable plastic 200 ml, which you can't take to the beach, the Seafood restaurant was generally horrified, there was nothing marine on the menu. They brought the menu and said, "Everything except this." Horror in one word.
When checking in, get 3 floors, because there are mosquitoes and cockroaches on the first and second. The furniture is battered and broken, the traffic jams flew out 3 times in 12 nights. there is no staff (not hurried). Try to come earlier for breakfast, lunch and dinner, because some dishes run out and they simply don't exist (for example, fried eggs), it's terrible, elementary.
Coffee is only at the bar, and breakfast is at the restaurant, solve the quest in the morning.
There are so many negative impressions that there is not enough time to list them. The staff, as it happens, some are friendly, some are not. The 24-hour restaurant did not give a sandwich to take away on the road for an excursion, and for a child. The beach is good, there are cocktails and an entertainment program - nothing more than expected.
Look at the weather and check the words of the tour operator, for example, they advised me January is like a warm time and a warm sea, it's not like that at all. What is interesting can be brought from Cuba - impressions and some more coffee, rum, cigars and paintings. I was once again convinced of how good the service is in Asia. Never set foot in Cuba again.
A Cube is a Cube! Without chic, but everything is clean, though everything is old, as if copied from American hotels.
The service is not easy. There were a lot of locals. Before they serve you, they serve their own. The eternal problems with napkins on the table. There were no tablecloths. As for the food in the hotel, it's worse than in Turkey, but you can live. It is important to take mugs-containers for drinks with you, there is a problem with plastic. Of course there are cups, but it's like they're always the last
The food is so-so: the cook needs to be changed-this one just spoils the food, there are no dishes: instead of glasses, the bottle is cut off. The service is so-so. There are a lot of staff and no one else will lift a finger at their duties, they rode in a dirty elevator for a week: someone spilled a beer, and no one wiped it for a week. No one wants to clean up the algae on the beach, they are waiting for a tractor driver who, lowering his beard, goes from one end of the coast to the other, simply drowning the algae in the sand.
The territory is gorgeous, the animation is very incendiary, they entertain a lot, the animators are super, well done. The rooms are clean. The service in the restaurant was upset, there are not enough clean dishes. Tea and coffee are only in the bar, and pies for them are only in the restaurant.
Great hotel! On a solid 4+!
The rooms are like everywhere else - nothing new, but everything is clean and tidy.
The staff is really glad to see you. The cuisine is olinclusive - it is also olinclusive in Africa. Sometimes they don't understand some dishes, but they try to cook. Friends, if you are going to Cuba, do not skimp on excursions. A real Cuba outside the hotel) Good luck to everyone!
To get a good room, you may have to quarrel at the reception, as it turned out with us, the food is so-so , the beach and the hotel area are very cool! All the disadvantages are covered by the beach area, the ocean and Varadero in general, there is a dolphinarium not far from the hotel, if you walk to the bridge, you can watch Rimini for free and even feed them bread, there is also a rental of water scooters nearby, but by appointment. You can take a taxi to the cent , you can buy Rum , coffee , souvenirs there , Cuba is amazing
A very good hotel.The food is excellent compared to other hotels, it's just how people live in Cuba and you have to take this into account.
The staff is trying, smiling.there are a lot of Russians, and this leaves its mark on the behavior of the staff towards us.I was at the hotel from January 29 to February 8, 2022. The menu was almost always shrimp, sometimes fish.the beach is being cleaned.The linen is being changed.yes, the hotel needs renovation, but we live in the period of the crown, and that says a lot- where to get the money.It's simple and cozy to go to hotels at home.if I go to Varadero, then I must go there only.They are not looking for good from goodness
we were in February 2020. The hotel has a good location and a beach. Nice clean hotel area, there were small painting works of stationary sun beds on the territory - everything was painted quickly, did not interfere with the general rest! Friendly staff, always positive, rum poured without stopping))) The cuisine is diverse - beef, chicken, fish, lots of fresh vegetables, pastry and various sweets - anything for a gourmet. Full price/quality compliance. The room is large, with a balcony,
The rating of the hotel is not unambiguous, it seems to be not bad, but at the same time there are many minor disadvantages. But the main thing is that it's a great mood and a super ocean.
A good hotel, good food (considering that this is Cuba). The only drawback is the payment of fines, late check-out-only by card ...
There are Russian-speaking staff.
Of the disadvantages, the waiters were not polite, the bathtub in our room was without enamel (we lived in the farthest building)
Among the advantages - a cool area, a beach, not a lot of people, polite receptionists at the reception, several bars. We got a very large room with three double beds, although we lived there together
Great hotel.The ocean is super -charming.Good animation for children,aqua aerobics and dance lessons for adults on the beach.A huge green area with swimming pools.An alcobar is open around the clock in the lobby, and delicious coffee is made from a coffee machine right there.Recommend.😊👍
We rested there in January 2022. Everything is expected - we have read a lot of reviews about hotels, about the service and about Cuba itself, so we were not particularly surprised by anything) Poor, modest, tired.... But! How heartfelt, after all))) No pathos, the guests are different, friendly, funny! Staff too) Food - you won't stay hungry, rooms - you can live, the territory is cool, animation is simple, but from the heart) Spanish music, gorgeous ocean, white sand and rum - everything, the rest was a success, what else do you need?) And the fact that everything is fine with them is not scary) It all depends on your mood) Be sure to take a retro car to Havana and do not listen to hotel guides, do not ride the bus in a crowd - they all lie that they will not let you go anywhere without them, that you will walk along the fence and see nothing! But I definitely do not recommend going to the "paradise island" - a divorce for money, even a hotel beach is much cooler than this island! In general, Cuba has sunk into my soul, it's definitely worth visiting there at least once - this calamity, devastation, empty shelves of shops and pharmacies, and beauty is right next to it... And learn from the Cubans to smile like that with all this ☝️
Four stars, it is)) the rooms have been renovated recently, but the renovation itself is so-so. Well, God be with him, we didn't go there for repairs. The food is not to say that it is delicious and varied, but it is enough. The staff is polite, they love Russians. And if you also give Alyonka chocolate, you will not be deprived of attention for the whole vacation
Minor shortcomings of the hotel (renovation, the smell of chemicals in the pool) are more than covered by the smiles of the staff! In every bar, restaurant, and animators on the beach, you are welcome as a family. The atmosphere is great! Unobtrusive animation. Power on solid 4. The bars always have all the drinks. The rooms are standard, and the daily cleaning is just great!
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Светлана Сибирцева
Level 24 Local Expert
July 4, 2023
Excellent hotel, excellent range of cuisine, coffee,drinks.The staff is excellent and friendly. Entertainment programs.But the highlight is how those who arrived are greeted from the bus.
The service is very poor, the food is disgusting.
I don't want to waste time on a description (to bare my nerves again) ...
I don't recommend it.. December 2023
The ocean is SUPER!!!
The level of service is average, although the staff is trying! There was the same food in the dining room for 12 days. Alcohol is diluted in some bars, and in the evening they sell it to you. The best pool bar. Special thanks to the girl in the canteen at the fruit distribution. She is always attentive and friendly. In general, it's always good on vacation! Thank you, Brisas and hello to Cuba!!!
A very good hotel, Russian-speaking staff, a huge and well-groomed territory, sandy beach, you can ride a catamaran for free. The food is delicious and varied. Animation on the beach, by the pool, and in the evening in the lobby.
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Педро Эшкобар де Силва
Level 16 Local Expert
May 6, 2022
Nice beach. The staff is helpful. It's like in a tourist cube. The rooms are relatively clean. There is an air conditioner.
About the food: there are no frills here. Fried chicken, boiled chicken. So is pork, and all the meat is so carelessly crushed. Cereals, porridges. A little bit of fruit, again - without exotics.
In general, everything is fine, they would have cleaned up better, not from under the stick.
A great hotel, with pleasant and courteous staff, well-groomed territory, cheerful animators and delicious food. There is music and dancing everywhere. The first line, with a beautiful ocean. I really liked it!
We haven't had a worse vacation yet. Dirt, rotten food, everything from sprite to coffee is sold in the bar to KONADTSAM for dollars, and rum is diluted with water for Russians - it's like a cocktail. If you want to drink water and eat rotten meat with sour vegetables, then you are here.
We just got back! We lived from 29.03 to 07.03. the biggest disadvantage is the problem with glasses (there are not even disposable ones). The biggest plus is the ocean! In general, it's not bad, but take thermo mugs with you
I got a very damp room with a rattling air conditioner. Dried it in 4 days, life became more pleasant. The food is monotonous, the rum is tired after two days, the beach is top. I am generally satisfied with my vacation.