Hotel Bel Azur Thalasso & Bungalows
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65 reviews
October 10, 2024
An excellent hotel, its main advantage is the chic tallas therapy. Everything else is also on the level. Rooms, food, service, yoga in the morning.
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1
June 10, 2023
We were at the hotel for May 2023. There were a lot of people. Mostly pensioners from Old Europe.
The food was varied, there was a large selection of salads, hot dishes and snacks. Meat and fish were also presented . Soups of 2 types, national cuisine.
Good quality alcohol.
The rooms were cleaned every day. Shower sets and towels have been replenished. The bathrobes were in the room.
The spa center is beyond praise. The saltwater pool is very pleasant. The water is warm and part of the pool is outside, it's generally super!
The area is very well maintained and clean.
The staff is friendly
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5
December 9, 2023
We "rested" at this hotel from October 7 to October 17, 2023. By the way, I tried to post this review on the hotel's website immediately upon my return, but it did not appear there.
From the very beginning. October 7th is Saturday. The plane from Moscow arrived in Monastir at 3 a.m. local time, at 5 we were at the hotel. It turned out that there were no ready-made empty rooms, because (it became clear later) all the rooms that were vacated on Friday were occupied by local residents who filled the hotel for the weekend. Before our eyes (we were in the resort area all the time before check-in), a group of local children who arrived at about 11 o'clock in the morning were settled in the hotel. We also saw a French elderly couple who arrived at the hotel much later than us, but checked in almost immediately. (By the way, so that you understand that my wife and I are not new to the tourism business, I inform you that I am 80 years old, and my wife is 73 years old and we have visited many places).
As a result, someone from our flight got into the room at 12-13 o'clock, and some closer to 17. My wife and I were first offered to settle in a "bungalow", which we refused after getting acquainted with what it is. So, the "bungalow" is a huge concrete half-pipe through which a corridor runs and from it, on one side facing the sea, there are entrances to 6-8 rooms. Each room has access to the green area through a sliding window-door. But you don't see the sea – all the "bungalows" (5 or 6 such concrete structures) are located under the trees, plus you can't leave this door open, because "guests" - cats come to you immediately, and the whole lawn is littered with traces of their vital activity and smells. By the way, you will have the same "pleasure" if you stay in a "bungalow" overlooking the sea – later we saw that there are such on the other side of the hotel.
Speaking of cats, they are everywhere, even in the restaurant and the restaurant staff do not chase them.
Now about the room. The refrigerator had to be turned off because it was shaking and wheezing. The safe was repaired 2 times and the problem was solved only after it was replaced. There was no kettle, cups, glasses for drinking water, a toilet brush, a full set of towels, shower gel – only shampoo. We received all this only after contacting the reception – and no one speaks Russian, thank God I have an English worker.
The temperature of the water in the shower changes from hot to cold all the time, only cold water flows from the hose replacing the bidet. The bed linen and towels are gray – they cannot be washed. By the way, towels for feet and face do not differ in design – usually, in other places, the foot is "stamped" on the foot towel. The room has a "balcony". I write in quotation marks, because this is a "false balcony", its floor is located above the knee, the width of the "balcony" is 50 cm, you can not go out and sit on it, you can try to dry your swimsuits and then if you brought ropes with you.
Several times after cleaning the room, we came across the fact that dirty towels were taken away, but clean ones were not left instead. And you came from the beach and have to take a shower before lunch.
By the way, if you look at the hotel from the sea, you get the impression that each room has a balcony. In fact, there are real balconies that you can go out on, but there are only a few of them, the rest are the same as in our room.
The hotel territory is partially cleaned – the main exit is towards the sea and near it. Other exits do not even sweep the foliage from the paths and do not wash them. So, on one of the paths along which we went to the beach, on the 2nd or 3rd day of our stay, something from the food was spilled. We left, and that's how it stayed.
One of the 2 elevators did not work for several days, while there was no announcement on it and who did not know about it, from among the new arrivals, first entered it, pressed the button of his floor, the door closed, then opened and he went back out
There are no basic snacks in the hotel bars - nuts, chips or anything else. There are also no paper napkins and, as the manager at the restaurant explained to me, they are not allowed there. Speaking of paper napkins, they are also strictly limited in the restaurant – 2 pieces per person, and in the evening, in general, they do not rely on – only white cloth ones.
The appliances on the buffet dishes are fantastic. Olives and olives are offered to take with a fork, stewed vegetables with tongs, cakes also with uncomfortable appliances, etc. Green vegetables and salad leaves are cut into huge pieces, parsley, dill and arugula lie in "branches" 20 cm long. Bottles of vegetable oil, which you have to pour over vegetables, with a capacity of 1 liter – it is impossible to hold in your hand, especially considering that they are oily on the outside.
The only delicious food is pastries and some fruits - melons and dates. Apples are made of iron. Instead of yogurt, liquid kefir, instead of muesli, some hard balls that you can't crack, stewed vegetables are almost charred on top and raw inside. In 10 days, there are 2 types of soup – meat with rice and vegetable soup with chicken broth (squash or pumpkin), smelling of earth.
By the way, in the cafe where we had lunch during the excursion to Carthage, Tunisia and Sidi bou Said, there was excellent, delicious food, So we can conclude "that they do not know how to cook food not in Tunisia, but in a hotel."
Now about the sea. The sea is wonderful – the purest from morning to evening. However, there are jellyfish that sting, as well as small fish that bite their legs. And then about the beach:
1. There are no restrictive buoys for which you cannot swim and, as a result, there are no lifeguards on the beach.
2. There are no changing booths, one shower on the edge of the beach, nowhere to wash your feet when leaving the beach, there is no elementary bench on which you can sit down to sweep the sand off your feet and put on shoes.
To complete the story about the hotel, I will say the following – it received 4 stars in 2004. So draw conclusions.
There is also a question about the excursion program. Hammamet, where we lived, is a very interesting city with an ancient fortress, but for some reason there is no sightseeing tour of it.
Concluding our review, I will say the following – it is a pity that our vacation was ruined by what I described above, and our money was "stolen".
And in the attached photos, this is what is called a "bungalow"
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