This is not an official representative of Hook Place, as my friends and I found out quite recently.
The last visit to this hookah bar was about six months ago, but after that they vowed not to go here.
The waitress's service was unfriendly, the girl didn't seem to do anything like that, but there was a feeling that we were not welcome in the establishment. The hookah is tasteless, quickly exhausted, absolutely not worth the money. The food is ordinary.
We came with friends to relax in this place, got a board detective game. The staff forbade us to play, referring to the fact that it is forbidden to play in the rules of the institution. At the same time, these rules are not written anywhere, and the manager was not allowed to contact
Strange rules about the prohibitions of board games. Obviously for an additional payment to the VIP lounge. Nothing was explained after the conversation with the manager. The answer was that there were such rules . They do not refer to any specific data. We ordered a dark side, it feels a little diluted.
I really liked the hookah and the hookah maker himself was very pleasant, he did it cool! Smoked for almost 2 hours :)
The only thing is that there is a waitress here who is very unpleasant to customers. She is not rude, but she shows with all her appearance how she does not like you, squints her eyes, never smiled, but only looked unhappy. This attitude is very repulsive. I wouldn't have come to the place anymore just because of that waitress.
This is not an official representative of hookah place. It's just a fake place with terrible hookahs. The official representative appeared in Yerevan quite recently and is located at a different address.
We have been here twice: in August 2017 and in September 2023. Both the first and the second time were very satisfied. The interior has changed, but the kitchen and hookah were wonderful and remained so! The steak was made exactly the same roast, as we asked. Grilled vegetables are wonderful! Delicious tea. Hookah was also made, taking into account all our wishes! Super! As soon as we are still in Yerevan, we will definitely come!
The institution does not stand up to any criticism.
By hookah:
Hookah for 3 out of 10. We came in several times and took hookahs for 8 and 10k drams, and both times there was a feeling that only the price differed in them. After regularly visiting the Hookah place chain in Moscow, I am very disappointed. Although the price is almost the same.
According to the situation:
You come to relax and smoke a hookah, but you listen to something being sawed with a grinder at the entrance. The work should be carried out when the customers are in the institution. 0 out of 10.
For maintenance:
If you accept the fact that you have to run after the staff, then the service is not bad.
We ordered juice - we pointed directly at the menu with our finger, what exactly we need to bring. The price is 800 AMD. A decanter of juice is brought. As a result, the receipt states that the price is 3200 because the decanter is 4 servings. At the same time, no one asked the waiter to bring a decanter, the menu item specifically indicates the price without any gradations in volume. How the problem is solved: "you drank it, so you have to pay for it." The shoals of the institution must be paid by the client who listens to the Bulgarian) After much debate, the amount was adjusted to the correct one. Thanks for that, too. We won't come again.
An anti-service extravaganza! They work from 13:00. I arrived at 13:20. There is no hookah. 13:40 - There is still no hookah. 14:00 - there is no hookah. As a result, he arrived at 14:30. Before my eyes, 5 clients left who did not wait for a "punctual professional". Decide for yourself whether you should come here. But I'm definitely never coming back.
Hookah was made quickly, but beef stroganoff with French fries))) made even faster!
Hookah to taste as ordered , we liked it : But then there were more visitors and they completely forgot about us!
They changed the coals after an hour and generally ignored the staff (they are more interested in discussing other points). There is no interest. Very unpleasant ! I don't want to go back to this place.
I have been to this institution 3 times. Hookahs are fine (I usually take dark or blackburn), mix well. The cuisine is on the level, the cocktails are just a bomb, the prices are like in any other hookah bar of this level in Yerevan. I am satisfied and recommend you to visit
We came to sit and relax with friends - as a result, we listened to the sawing with a grinder, the whole hall smelled of concrete, and this with all the busy tables and vacationing visitors.
The hookah is excellent. The room is comfortable. Prices are normal. Payment is accepted, including by phone.
A bunch of sockets if necessary.
From the wishes, you can make the music a little quieter during working hours, since sometimes I make calls here on work issues
It's a good place. For those who understand hookahs, I recommend it. A large selection of strong tobacco, including satyr, which I did not find in other establishments, including a 4-charcoal burner.
I really like it, I've been coming here every year in a row. Cool hookah!! Better than anywhere else. The bar has a good selection, but there is a small selection of Armenian beer. And so everything is cool, the guys are trying very hard!
We went in for a hookah, but left disappointed. The hookah itself is 7 out of 10. But the wild desire of the staff to deceive you in every question overshadowed the impression of the institution. Short-term profit is the main goal of this institution.
The fact that payment by card is not possible is reported before the payment.
A self-respecting person will not come here a second time!
It's a great place. The staff is very friendly and helpful. If you can't find a free table, feel free to sit down at the bar, you won't lose anything. I can't compare it with other similar establishments by the price tag, because I haven't been there, but compared to Moscow it's quite budget-friendly.
The hookah industry in Armenia is very frustrating, especially the establishments of such monopolists as HP
The choice of tobacco is extremely scarce, although it is very easy to establish supplies from Russia
The guys who work here know very little, not to mention which cups are being beaten here
For a regular smoke with tea, you will leave about 16,000 drams here, which is not a little, especially with the service that you will receive here
I strongly advise against visiting this place
Slow maintenance. No customer service. Apparently, the "10% service fee" laid down allows employees to work as they please. The hostess was absent from her workplace.
Meal… A hair in Caesar! Wooden chicken…
If there are so many hookah bars in the city, you can work on the service.
Hookahs for 4 people.
The only thing on the level is the interior and sockets.
We won't come again.
An institution where payment is made only in cash. Like their terminal is temporarily down. The hookah is not bad. But the final impression is disgust.
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Level 16 Local Expert
November 29, 2024
hookahs are delicious, the food is too, but the service is not up to par
the worst hookah that I have smoked in my life, the staff is not literate, the coals are changed once an hour, the staff is not interested in how a hookah is, for such slag the prices are simply space, I do not recommend it to anyone, do not shame the famous franchise.
The service is so-so, I got a hair in the tea
Hookahs are not bad
The biggest problem is that payment is accepted only in cash and there is no advance warning!
This is not a real Hookah Place, the logo and name are used without the consent of the copyright holder.
That says it all, you won't find HP network standards:(
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Сирануш
Level 8 Local Expert
August 13, 2022
This place is awesome! The hookah is super, the food is delicious, and the staff is just a fairy tale. The interior is very beautiful. Hookah bars are very pleasant) in general, a wonderful hookah bar)
No service for 10% of the service fee + a non-working terminal, which is warned not before the service, but after the request for an invoice.
A very unpleasant experience.
Good, delicious hookahs. It is much better than in the same Mint here. We also ordered pizza for the first and last time, ready-made and half-baked dough, absolutely not tasty.
I ordered pasta, they heard me differently and brought me another pasta. I asked to redo it, the previous paste was taken away, after a while the second paste was brought. Then I found out that both pastes were punched into the receipt
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Герман
Level 12 Local Expert
January 19, 2023
This is a fake Hook Place, they are not part of the worldwide franchise. To the question why did you name the place that way? Answer: they wanted to!
The cost of a smoke with tea is on average 13,000 drams. The cost is unreasonably high. The cost depends on the brand of tobacco. And it's not tanj or satyr) very strange. The service is also two stars. The hood is lower than normal. Hookah for three.I do not recommend it
The staff is slow, not friendly. Somehow they came to their house without warning. I do not recommend it.
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Роб
Level 3 Local Expert
October 28, 2022
A very controversial place! The 90% service will be very long. We carried the hookah for about an hour! The taste is not very good (The most important and stupid minus is that you can't play board games here, any kind. Moreover, this is not argued in any way. If it is possible to go to another hookah, then it is better to go there
It is not inferior to the Russian Hookah Plaece. The food is cheap and delicious, hookah is more expensive than in Russia. I'll be back in Yerevan again. Thanks
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Show business's response
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Артём Муравьёв (2004)
Level 7 Local Expert
March 30, 2023
Good hookahs and high service. From the kitchen, ask for a grilled suluguni with vegetables.