Homeline
Contacts
Телефон для заказов покупателей
+375 44 751-80-00
Show phone
Business hours
Open until 18:00
Directions
Magiliowskaja
1.15 km
Charčkambinat
460 m
Features
Credit card payment
According to individual sizes
Cutting of chipboard
Delivery
Wall panels
Pickup points
Free measurement
Glass furniture
Gift certificate
Payment method:discount system, prepayment, postpay, cash, payment by card, bank transfer, via sms, cash on delivery, installment, cashless payment, online
Promotions:discounts, promotions, special offers, bonuses, gifts
Type of furniture:custom made for the kitchen, custom made for the living room, handmade furniture, garden and cottage furniture, tables, wardrobes
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11 reviews
March 9
I do not advise you, I have not been able to collect money for the work done for a year, they do not pick up the phone, they feed you breakfast, director Alexey Viktorovich Darenskikh is hiding, go past this office
See original · Русский
May 28, 2022
Before starting a relationship with this company, I studied the market - we chose between CALL and HomeLine. We chose the latter - which we regretted very much!!! We ordered the kitchen for 100% prepayment, the production time is 10 working days. We had a tight schedule and we asked many times about deadlines - we were assured that everything would be on time.
By agreement :
- they charge 12% for the assembly (above the market) , but we have moved them up to 10%
- they draw the kitchen according to your size. If you gave the wrong dimensions and signed in the sketch, it's your fault, you gave the dimensions. Their measurer was called separately (for a fee) Here, at least, if they do not do it correctly in size, the responsibility lies with the company. (This was the best investment for the entire period - the measurer was adequate and drew an adequate project). This service is usually included in the price
- your responsibility for termination is 400 rubles. Responsibility for late delivery of 0.01% of the amount from 5000 you will have 50 kopecks per day.
According to the manager :
- we got a manager , 21 years old, I don't know anything, I don't see anything - I can't count, in general, a Dori fish. The manager redrawn the project 6 times. Even after the engineer took the measurements, she sent the project to production with an error. The handles that she assured us could be installed, we couldn't install them
- imposed an additional payment for each hanging of facades on the built-in equipment. We insisted that we be included in the price.
On time and delivery :
The first part of the kitchen (not all) was brought in 38 days (10 declared) without warning, the rest of the kitchen and the countertop were delivered only after 52 days (2 months). They feed you breakfast every day, sometimes they don't pick up the phone. They lie that they will bring it to you tomorrow - you take time off from work, but they don't bring it and so many many times. We couldn't believe our eyes when we saw her - we were already going to draft a pre-trial letter of claim. And you won't believe it, even after installation, we didn't have enough parts...and we were waiting for them to be delivered to us...
for assembly:
- The collector came to us twice, because of the way the kitchen was being transported. The collector did it slowly, for two days he assembled the kitchen. The biggest disadvantage is that he does not ask at all how to install it, where to cut the hole - he does everything as he thinks it is better and easier. I had to always check what he was doing so that there would be an opportunity to intervene. Anyway, we redid some things with him (we helped with the assembly ourselves) and after him.
- For payment, we agreed with the head of HomeLine on a 50% discount on installation for late delivery. The most unpleasant thing is that the installer was not aware., but when he called, they promised him the second half that the office would pay. I.e., another person was thrown with our hands (I will explain below why they were thrown)
According to the defects of the kitchen:
- the handle came with a small chip
- the edge on the sidewall is 2 mm smaller than the tabletop
itself - the hidden drawer turns out not to provide a handle with a leash
- they did not make a shelf to which the facade mechanism is attached (they invented a shelf on the spot from the remnants to fix it)
- a lot of unnecessary technical holes
- there was nowhere to attach one lifting mechanism, the second collector said that I would not install it and it holds... (so we have spare parts, one husband will attach himself)
Subsequent discoveries:
This office used to be called Beldarmebel - read the reviews - you will understand that this is a standard scheme. They throw buyers, they throw suppliers (judging by the statement of court proceedings), they throw workers, they throw installers. I do not advise you not to enter into a relationship with them in any way.
conclusion:
If you do not want to waste your nerves on daily calls, if you do not want to eat breakfast every day, live without a kitchen and sink for 2 months like us - DO NOT CONTACT this office. ***.
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6
March 7, 2022
I advise everyone to contact the Home Line company for good and high-quality kitchens! Everything was done quickly and on time. A very large selection of materials and colors! Thank you, the designer helped with the selection and took into account all the wishes. The kitchen turned out the way we dreamed)))
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